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Holiday Inn Express Hotel & Suites at the WTC

442 reviews
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Traveller (138)
Room & Suite (75)
Dining (11)
Overview
  • Excellent24%
  • Very good39%
  • Average21%
  • Poor9%
  • Terrible7%
Travellers talk about
“secure taxi”(2 reviews)
“spacious rooms”(3 reviews)
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
2.5 Star Hotel
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Rooms
Jan 28Jan 29
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1 room, 2 adults, 0 children
Standard Room
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Reviews (442)Write a Review
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81 - 85 of 97 reviews
Reviewed 2 January 2012

I have stayed at thet Crowne Plaza WTC and the Holiday Inn Express WTC about 10-15 days each. They are connected by a mutual hall way and on the Crowne Plaza side it is beautiful with a nice little bar, big screen and a coupel...More

1  Thank James S
Response from EliasJuarez, Gerente at Holiday Inn Express Hotel & Suites at the WTCResponded 31 January 2012

Hi James S, I've to let you know that your comments are realy helpful and taken very seriously, in behalf of the whole staff and personally I offer you an apology for not meet your expectations, the situations taht you discribed have a clear explanation....More

Reviewed 10 November 2011

I stayed here for one night as I had to do some business at the WTC, so the location for me was important. But what a pleasant surprise this hotel is! Upon arrival, I noticed a very busy front desk, so I was expecting to...More

Thank Pablo_Contreras_R
Response from EliasJuarez, Gerente at Holiday Inn Express Hotel & Suites at the WTCResponded 31 January 2012

Hi Pablo_Contreras_R, the whole staff at Holiday Inn Express at WTC are happy to know that you are pleased with our efforts, we are the best choice if you are looking for a bed and breakfast hotel, with everything near by to complete a full...More

Reviewed 2 September 2011

Went to my Uncle's 95th. bd. The staff was courteous and accomodating, property very clean. No frills but just what I needed for a 2 niter. All hotels should strive to fulfill expectations in a uncomplicated, straightforward manner such as this one!More

Thank pwinkler
Response from EliasJuarez, Gerente at Holiday Inn Express Hotel & Suites at the WTCResponded 11 October 2011

Hi pwinkler, First of all, happy birthday to your uncle, in behalf of the whole staff working at Holiday Inn Express at WTC, it's so nice to read your comments, we are working really hard to fulfill your expectations with quality service, great breakfast, and...More

Reviewed 12 August 2011

A great Value Hotel. Holiday Inn Express rates with all the services of the full service Crown Plaza right next door. Great location a block away from Insurgentes one of the main arteries of the city. My only complaint oily french fries.More

1  Thank jmelhado
Response from EliasJuarez, Gerente at Holiday Inn Express Hotel & Suites at the WTCResponded 11 October 2011

Hi jmelhado, It's great to hear from you, your comments are really helpful, about the fries we work on it, so next time I'm sure you'll love them, and thanks a lot for your other comments, it's one of the great deals, excellent rates, great...More

Reviewed 18 July 2011

Good rooms, good room service, good restaurant within walking distance. Very nice mattress on the bed - huge importance.More

Thank TechnicalTraveler_9
Response from EliasJuarez, Gerente at Holiday Inn Express Hotel & Suites at the WTCResponded 11 October 2011

Hi Technical Traveler_9, You are completely right about the mattress, it is one of the best things our hotel is known by, also our commitment with quality service for every guest in the hotel, great breakfast, free internet service, we apreciate your comments, we feel...More

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About
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Room Service
Breakfast included
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Details
Price range
US$85 - US$164 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Spa Hotel in Mexico City
#66 Business Hotel in Mexico City
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$85 - US$164 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Spa Hotel in Mexico City
#66 Business Hotel in Mexico City
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (138)
Room & Suite (75)
Dining (11)
Pool & Beach (1)
Hotel & Grounds (87)
Bathroom (26)
Business Centre & Event Rooms (4)
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Room Tips
"Not sure I only saw 2629 that was OK"
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"Views arent exactly stunning from any angle. Its a city hotel."
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"Avoid this hotel."
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"Stay out avoid this hotel"
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