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A clean hotel but worn out towels.
A good location and decent rooms.
Starbucks at the lobby but just coffee and cookies nothing more.
Breakfast is nothing to look forward to but the lady greeted us at the breakfast buffet? was very welcoming.
Pretty basic business accommodations that are just adequate. You wouldn’t ask your wife or family to come for vacation, try st Regis? But good for 2-3 nights for business. Staff friendly but accommodations spartan. Spa fitness restaurant basic. But the neighbourhood is amazing, food coffee....More
Response from Carlos Javier A, Manager at Four Points by Sheraton Mexico City Col. RomaResponded 2 weeks ago
I am grateful to have had time to respond to our quality survey and our search for excellence. We talk to the department involved so this does not happen again.
Allow us to receive it again and I will personally take charge of...More
This is my 10th+ stay at this hotel. The location is central to everything you will ever want to do. The staff greets my by name. The rooms are always clean when I arrive, and i feel like i am in a hip part of...More
Each room has a different painting painted on its door. A very nice and fulling breakfast was included with my Marriott status. All the rooms face a 8 story atrium that lets in light and is full of art. The staff is very pleasant
I’ll start off by saying that the rooms were somewhat nice and the location in Roma is great.
However, those are about the only bright spots. This hotel is incredibly loud. Depending on which side you’re on, you’ll hear traffic from the street out front....More
Thank Danny C
Management response:Responded 26 December 2017
I´m sorry for the inconvenience that you had with the noise on the hotel and also We´re going to verify the music about the upsatairs restaurabt because is not ok that you have that kind of inconvenience with the music , so please...More
Known for its constant cultural and gastronomic developments, Roma, is a beautiful neighborhood that was once the place for poets such as Kerouac and Ginsberg to call home. Galleries, museums and even private residences are on beautiful display when walking through Colima street to do some necessary shopping or when going to the classic Cine Tonalá to enjoy a delicious dinner and a great film. Top notch
cafés, gourmet restaurants and food markets all around will surely catch your senses by surprise.