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while not five star luxury, I found it to be very comfortable, great friendly and helpful staff, quiet room and great location. I asked for a quiet room and it was perfect for me #310.
the decor is also very interesting and unique in that...More
Firstly, I want to state that this is a Category ONE SPG hotel. I have never stayed in one, so I expected it to be much lower level. While I have usually stayed at Westin/Four Points/Sheratons, I can see why this is a Category 1...More
While comparing hotels one should be careful to qualify them according to the value they pretend to represent, and not the personal expectations. I wouldn't use the same ruler to measure a 5 star iconic hotel in a distinctive area of an exclusive neighborhood and...More
Agter my arrival and unfortunate asked king bed I was assigned to a handy cap room and versus what I asked when making the reservation ( far away from the elevator and higher floor) it seems that they wanted me to be placed there. I...More
Response from Carlos Javier A, Manager at Four Points by Sheraton Mexico City Col. RomaResponded July 13, 2017
We do value that you answer our quality survey and we do appologise for all the inconvenience that you have before and we´ll talk with the managers of each department to verify everything that you told us
Please give us the chance to...More
Front desk staff is quite unfriendly, however Miguel was very helpful and outgoing. Actually i bother to write this review in order to praise and thank him.
Hotel neighbourhood is rather safe for walking outside. Access to Zocalo is by a short taxi ride, or...More
Known for its constant cultural and gastronomic developments, Roma, is a beautiful neighborhood that was once the place for poets such as Kerouac and Ginsberg to call home. Galleries, museums and even private residences are on beautiful display when walking through Colima street to do some necessary shopping or when going to the classic Cine Tonalá to enjoy a delicious dinner and a great film. Top notch
cafés, gourmet restaurants and food markets all around will surely catch your senses by surprise.