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Four Points by Sheraton Mexico City Col. Roma

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Traveller (106)
Room & Suite (44)
Dining (3)
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Overview
  • Excellent28%
  • Very good41%
  • Average20%
  • Poor7%
  • Terrible4%
Travellers talk about
“alvaro obregon”(9 reviews)
“room door”(6 reviews)
“spg points”(3 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Suites
3 Star Hotel
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Rooms
Jun. 4Jun. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (255)
There are newer reviews for Four Points by Sheraton Mexico City Col. Roma
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33
47
28
8
4
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All reviewsalvaro obregonroom doorspg pointsfront deskfamous artistsfruit infused waterstreet marketgreat locationbody washwithin walking distancechurrosshower pressurebusiness hotelevery guestthe hotel staffroom servicehotel is located
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21 - 25 of 120 reviews
Reviewed April 3, 2017

We had a less than acceptable stay using Starwood points, and Customer service with Starwood made it up to us, The hotel really tried to make up for our issues which I will not go into again. The front desk was very helpful to us,as...More

Thank Turtledove8
Response from Carlos Javier A, General Manager at Four Points by Sheraton Mexico City Col. RomaResponded April 6, 2017

Good morning, We would like to know what happened that made your stay less tan aceptable to work on it. And it´s great for us to know that our staff was willing all time to do the best for you Please let us change your...More

Reviewed March 31, 2017

I really like the unique Art on the room doors. Nice touch. The rooms are great. I would have liked one facing out onto the street instead of down into the Atrium but thats the way the cookie crumbled! Great Staff too! The area outside...More

Thank Nick B
Reviewed March 30, 2017

I get in love of the decoration of the hotel, great location and zone to eat a different kind of food , the spirit of service was incredible, BRIAN is amazing , helpful, happy and super attentive, thanks so much..... i wish all the staff...More

1  Thank Edw_Munguia
Reviewed March 11, 2017

I liked this hotel mostly because of its location, Roma is a great area. The hotel itself is fine, it's your basic Four Points. Staff were nice for sure, room was average but that's fine. It was clean and comfortable. I LOVED the art everywhere!!!...More

Thank Joh_Joh_Bean
Management response:Responded March 24, 2017

Good Morning Mr, Thank you four your great comments and we are doing our best effort to make better your experience on our restaurant and we´ll be working about it. Thank you We hope to see you seen

Reviewed February 28, 2017

Hotel service was excellent, starting at the time of check in since I arrived. Decorated with abstract paintings all over, a bit dark at the room´s doors and at the lobby, but besides that, everything nice in general at the hotel. I do think the...More

Thank EMILE D
Management response:Responded March 2, 2017

Hi EMILE D, Thank you for your visit, how good that your stay was pleasant. We will take your observations into account to improve the look of the hotel. We'll be waiting for you soon. Hotel four points mexico roma.

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About
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Concierge
Banquet Room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$93 - US$138 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$93 - US$138 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (106)
Room & Suite (44)
Dining (3)
Family and Play Areas (2)
Nearby
Roma
Known for its constant cultural and gastronomic
developments, Roma, is a beautiful neighborhood that
was once the place for poets such as Kerouac and
Ginsberg to call home. Galleries, museums and even
private residences are on beautiful display when
walking through Colima street to do some necessary
shopping or when going to the classic Cine Tonalá to
enjoy a delicious dinner and a great film. Top notch
...More
Questions & Answers
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963cedrics
November 1, 2017|
AnswerShow all 2 answers
Response from Don E | Reviewed this property |
I believe they do. Their official website shows suites.
1
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raqueldiasmartins
October 9, 2016|
AnswerShow all 2 answers
Response from AldoMonterrubio | Reviewed this property |
Yes, it has !
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Google Translation
Room Tips
"We were on floor 6 and recommend a room with a little deck facing Avenida Alvaro Obregon."
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"ask specifically for a quiet room. I had # 310."
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"Facing outonto street instead of inward to central Atrium"
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"Dar mas informacion en el check-in"
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