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City Express Plus Insurgentes Sur

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401 Reviews from our TripAdvisor Community

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Showing 29: English reviews
New York City, New York
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 2 weeks ago

This is the second time I stayed in a City Express and unfortunately it was a similar experience. First of all, most of the guys in the front desk are inexpert, therefore his service tend to be mediocre. Secondly, the Internet is terrible. I only could work from my room once, the rest of my stay was impossible. Third, the... More 

Review collected in partnership with this hotel

1 Thank Gabriela A
San Diego, California
1 review
Reviewed 3 weeks ago

The rooms were simple but very nice. Impressed that the bed was firm but very comfortable. The location was perfect, close to a shopping center and many restaurants within walking distance. Transportation was easy as you have the metro rail across the street and taxi service as well.

Review collected in partnership with this hotel

Thank 210eugeniab
Valentine, Texas
1 review
Reviewed 4 weeks ago

Very clean. Friendly and helpful staff. Lots of food, stores in walking distance. Our room was very quiet even though it faced the busy street. The restaurant was also good and priced well. Would stay here again.

Review collected in partnership with this hotel

Thank Z9295GUryano
Cancun, Mexico
Level Contributor
119 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 15 October 2016 via mobile

This is the first time I have stayed in this location, but have stayed in many other City Express hotels elsewhere and all went well. Nothing fancy but clean comfy rooms, booked for 1 night, it is well located and I am familiar with Mexico City and the hotel name/ chain. I do not ever review my business trips, but... More 

1 Thank Martini_in_Paris

Travellers are raving about these Mexico City hotels

2 reviews
Reviewed 12 September 2016

I will definitely stay there again. Located next to a Metrobus stop. 30 minutes from Zocalo and 1.5 hours from Xochimilco (by public transportation). The only thing that they have to improve is the wifi connection. It was not stable. I had to connect from the lobby, instead from my room.

Review collected in partnership with this hotel

Thank Xaisl
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 25 July 2016 via mobile

We spent one night at this hotel because it was close to the airport and we had an early bird flight. The room was very clean and large however I wish we could have picked a different room. Our room was at the end of the first floor near the exit to the smoking area. So all night long we... More 

1 Thank TexasbornKemah_Tx
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 July 2016 via mobile

Location is one of the main assets of this business-oriented big hotel. I checked-in here for a two-trip in Mexico city, and this hotel is just in front of the government offices I was going to, so this was a no-brainer for a city famous for hours-long traffic jams. Rooms are modern, tidy and spacious, with firm but comfortable beds.... More 

1 Thank Ramon B
Copenhagen, Denmark
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 7 June 2016

An inexpensive large budet hotel right on the metrobus line way down in the southwestern part of mexico city. OK breakfast included, restaurant in the hotel and another fast food restaurant next door. Nice service but with many Mexican guests not always speaking good english. My main objection is that it is really far from the center, and the room... More 

Thank 2900SS
Spanish Fork, Utah
Level Contributor
79 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 25 April 2016

I just stayed here for 6 nights on a business trip to Mexico City. The hotel is well-located, just steps from the Teatro Insurgentes MetroBus stop. The hotel is clean and comfortable, with two restaurants (Vips and an Argentine place) attached. Breakfast is included and is quite good and plentiful: eggs, beans, fruit, bread, cereal, juice. The rooms are fairly... More 

Thank Douglas W
Alan T, Guest Relations Manager at City Express Plus Insurgentes Sur, responded to this review

Dear Doug W, Thank you for taking the time to share your comments with us further to your visit over your 6 noghts business trip. We’re delighted to know you thoroughly enjoyed your stay, namely due to the excellent service offered by all the colleagues. Regarding the minimalist space, unfortunately is our standar, but for sure your your comments encourage... More 

Sandy, Utah
1 review
Reviewed 16 April 2016

I stayed her based on location close to work meetings in Mexico City but had some issues. The breakfast left much to be desired though I guess it goes with the price point. The gym was completely lacking since there are no weights, the bike couldn't be adjusted, the treadmill band was stuck and thus unusable, which left only the... More 

Review collected in partnership with this hotel

Thank 487martaj

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  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities

Additional Information about City Express Plus Insurgentes Sur

Address: Avenida Insurgentes sur 1581 | Col. San José Insurgentes Del. Benito Juárez, Mexico City 03900, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range: $86 - $151 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — City Express Plus Insurgentes Sur 2*
Number of rooms: 159
Reservation Options:
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Also Known As:
Cityexpress Insurgentes Sur Hotel Mexico City
City Express Plus Insurgentes Sur Mexico City
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Questions & Answers

Here's what travellers have asked, with answers from City Express Plus Insurgentes Sur staff and other travellers.
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Questions? Get answers from City Express Plus Insurgentes Sur staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“cheap, but ask for a room with a window.”
 of 5 bubbles 2900SS, 7 Jun 2016 | Read review
“I had an inside room far from the elevator which had a view of a courtyard that was covered by some kind of canopy. While it was quiet I had no sense of what things were like outside. At one point there was a huge storm and I was completely unaware of it. Request an outside room. There may be some street noise but at least you won't feel like you're staying in a cocoon.”
 of 5 bubbles jonnyf8, 1 Jan 2014 | Read review
“Rooms near the front can get street noise, so ask for a room at the back.”
 of 5 bubbles Lakeside31, 2 Jun 2013 | Read review
“Should you book online, be sure to get a confirmation, though. I did not check that and when I arrived there was no more room available. So I checked into another hotel for a night and then moved to the Cityexpress.”
  • part of breakfast area and part of patio
 of 5 bubbles WiP, 25 Feb 2013 | Read review
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