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Traveller (212)
Room & Suite (63)
Dining (12)
Overview
  • Excellent34%
  • Very good44%
  • Average14%
  • Poor7%
  • Terrible1%
Travellers talk about
Free Wifi
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
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Rooms
Apr. 29Apr. 30
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1 room, 2 adults, 0 children
Standard Room
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Reviews (366)
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All reviewsseparate buildingsroom was clean and comfortablecentral locationcharming hotelclose to the main squarechange roomslovely courtyardlarge roomnext morningrestaurants and shopsmain buildingcable tvfireplacepesosstreetbalconyblock
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11 - 15 of 97 reviews
Reviewed 18 February 2017 via mobile

Our room was in the 3rd floor in the second building (not the main building with the reception) and is was big, clean and quite with a fireplace :). Our friends on the basement with a room facing the street complained about the noise. Tip:...More

Thank Alexandros K
Response from Gerencia D, Gerente at Diego De MazariegosResponded 21 February 2017

Dear Alexandros K: Thank you for taking your time to give us your comments, which are very important to us. We are pleased to know that you have enjoyed your stay at the hotel. Best regards

Reviewed 14 February 2017

Located close to downtown in a very beautiful colonial building. There is no air conditioning and no heating except for fireplace of wood. Free first pack of woods and then 30 pesos. Fairly large room. Shower very weak and it takes a long time for...More

Thank YZyz48
Response from Gerencia D, Gerente at Diego De MazariegosResponded 23 February 2017

Dear Leedsdave: Thank you for giving us your comments, wich are very important for us, to be able to improve our services.

Reviewed 12 February 2017

old colonial style hotel in 2 separate buildings. very well positioned near to the Zocalo and cathedral. rooms look onto central courtyard. large room, large bed. dim lighting. bathroom has step up to shower and toilet with wash basin in bedroom. lots of stairs to...More

Thank shoemaker_10
Response from Gerencia D, Gerente at Diego De MazariegosResponded 23 February 2017

Dear: Thank you very much for your comments. We are glad to know that you have enjoyed your stay at the hotel and the city. We hope to see you again!!

Reviewed 5 February 2017

We arrived in the evening and only stayed one night, but our stay was pleasant - good sleep, clean room, enough space, the receptionists spoke English. Location is central, many bars, restaurants and shops around as well as street vendors (food, souvernirs). If you arrive...More

Thank Snica
Response from Gerencia D, Gerente at Diego De MazariegosResponded 23 February 2017

Dear: Snica Thank you very much for your comments. We are glad to know that you have enjoyed your stay at the hotel and the city. We hope to see you again!!

Reviewed 5 February 2017

The hotel is based in two buildings and we were in the one with the restaurant a few yards further from the central square. The staff from the moment we arrived were charming, friendly and efficient; owing to a water leak we had to change...More

Thank DaveC774
Response from Gerencia D, Gerente at Diego De MazariegosResponded 23 February 2017

Dear: DaveC774: Thank you very much for your comments. We are glad to know that you have enjoyed your stay at the hotel and the city. We hope to see you again!! It was a pleasure to meet you

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Best Value Properties in San Cristobal de las Casas, Mexico
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Free Parking
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Laundry Service
Concierge
Multilingual Staff
Banquet Room
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$57 - US$99 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Luxury Hotel in San Cristobal de las Casas
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$57 - US$99 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Luxury Hotel in San Cristobal de las Casas
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (212)
Room & Suite (63)
Dining (12)
Family and Play Areas (22)
Questions & Answers
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Elizabeth S
11 March 2018|
Answer
Response from Gerencia D | Property representative |
Dear Elizabeth, we have wifi in all public áreas of the hotel, depending the number of users of the service, it is posible to Access from the room
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Room Tips
"For security, and quiet, choose a room away from the car park."
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"choose a room in back courtyard, away from the street"
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"I would suggest a room in the building to the east of Gral. M. Urilla"
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"Internal courtyard balcony rooms are great"
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