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Diego De Mazariegos

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296 Reviews from our TripAdvisor Community

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Showing 87: English reviews
Puebla, Mexico
Reviewed 16 February 2016

Me and my girlfriend stayed here two times during our week long trip around the state of Chiapas. In total the length of the stay was of four nights. On the first stay we booked the standard room which did not have an amazing view, a nice door/window with a balcony but on the first floor in an inside atrium...

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Helpful?
1Thank AlonsoFA
Gerencia D, Gerente at Diego De Mazariegos, responded to this review

Dear Alonso FA: Thank you very much for your comments, we are glad to know that your stay with us have been pleasant. All the staff made their best effort to give our guests the best service. We look forward to your preference in your next visit to San Cristobal

Warsaw, Poland
Reviewed 3 February 2016

We have stayed in winter, so chimneys in the room we found very good idea. Rooms are spacious, with nice decor. Hotel centrally located. Staff very helpful. Perfect place if you want to stay in tipical Mexican mansion.

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Thank raf77pl
Gerencia D, Gerente at Diego De Mazariegos, responded to this review

Dear raf77pl: We are glad to know that you have enjoyed your stay with us. We hope to see you back again!!

Montreal
Reviewed 24 January 2016

A beautiful place, centrally located, clean and simple. The room was impeccably clean with TV and internet throughout. Many rooms have balconies that give into narrow attriums. Whereas the latter help keep the rooms warm in the cool winter nights, they readily carry noise and conversations by neighboring guests. Bed matresses are hard, but bed covers are ample and warm....

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1Thank ProfessorMTL
Gerencia D, Gerente at Diego De Mazariegos, responded to this review

Dear ProfessorMTL: Thank you for taking your time to send us your comments. We are glad to know that during your stay with us the service and the room were pleasant. We are working on changing the matresses

Santa Fe, New Mexico
Reviewed 20 January 2016 via mobile

Been here for two nights. The Posada next door, affiliated with this hotel, is far superior, yet can't be found either on TA nor at hotels.com. Remember that it can be really nasty cold in January, so I was surprised when I was charged about 2 $us for a fire in the lounge, after the fourth request. The rooms are...

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2Thank mleuth
Halstead
Reviewed 18 January 2016 via mobile

We are spending a week at this hotel. I'm sorry we chose it. The place is lovely but the staff differ tremendously. Roxana and the other women are pleasant and helpful but several of the men are off- hand bordering on rude. We have already been here for four nights and haven't met any bilingual members of staff. Yesterday was...

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Thank Cindy L
Washington DC, District of Columbia
Reviewed 17 January 2016

Excellent 4 star hotel in the middle of town. Very new, spacious showers, romantic rooms with fireplace and balcony on courtyards. Good Mexican and American breakfast buffet, rooftop view of the city, and walking access to both shopping pedestrian streets and the town square. Safe, fun and convenient to city attractions and day tours to textile and cultural sites and...

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Thank Russell O
Cuernavaca, Mexico
Reviewed 10 January 2016

An old traditional house transformed into a comfortable hotel. Breakfast is not included but is very good buffet at a reasonable price. Rooms are clean, well fitted in the traditional arquitecture. Very recommended.

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Thank GourmetMX
Gerencia D, Gerente at Diego De Mazariegos, responded to this review

Dear GourmetMX: We are glad to know that the service and the food have been pleasant for you. We hope to see you again in San Cristóbal!!

Long Prairie, Minnesota
Reviewed 16 November 2015

We stayed here twice in November. On both occasions the service was top quality, the rooms clean and quiet, and of course the marvelous old hacienda setting was wonderful. We had a second floor room with a small balcony and a 1st floor room with chairs and table in the room. Both were nice. Warning -- it takes a long...

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Thank Tim K
Gerencia D, Gerente at Diego De Mazariegos, responded to this review

Dear Mr. Tim: We are pleased to know that we have meet your expectations, we hope to see you back again.

Telford, United Kingdom
Reviewed 13 November 2015

Arrived late last night and went out for meal. Rooms are quant around a courtyard. Clean and comfortable. Wifi available with code from reception. Breakfast was nice. I had a mushroom and cheese omelette which was made fresh and was really tasty. No swimming pool as in the centre of town.

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Thank Dinah52
Gerencia D, Gerente at Diego De Mazariegos, responded to this review

Dear Mr. Thank you ver y much for your comments. We are pleased to know that your stay with us have been enjoyable.

El Paso, Texas
Reviewed 3 October 2015 via mobile

We really liked the service of Doña Lupita she was very helpful setting up our private guide to explore near towns. The patio is very nice for coffee on the afternoon. Eat breakfast here they have a nice buffet with delicious fruit and some regional plates. The worst part of the hotel is the beds so think if you really...

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Thank BlueAnaLaura
Gerencia D, Gerente at Diego De Mazariegos, responded to this review

Dear Mrs. Thank your time to give us your comments. We are glad to know that the service from our staff was pleasant, and that you've liked our breakfast buffet. We want you to know that we are already working on changing the beds,so we can give a better service. Best regards

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Multilingual Staff
  • Room Service
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
The hotel is located in the heart of the city, next to the cathedral of San Cristobal de las Casas. This hotel occupies 2 majestic colonial houses with unique beauties. The ocher colors, antique furniture and wood carvings, enhance the special style of the hotel. His beautiful courtyards have a XVIII century colonial architecture, unique in the city, perfectly preserved. The hotel has 76 rooms (2 master suites, 4 junior suites and 70 standard rooms), restaurant service with regional and international food service, room service, laundry service, parking, bilingual staff, a safe deposit box in the room , wireless internet, currency exchange, bar, medical service, meeting rooms, banqueting facilities and catering services ... more   less 

Additional Information about Diego De Mazariegos

Address: Calle 5 de Febrero 1 | Calle Maria Adelina Flores 2, San Cristobal de las Casas 29200, Mexico
Region: Mexico > Southern Mexico > Chiapas > San Cristobal de las Casas
Price Range: $62 - $117 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Diego De Mazariegos 4*
Number of rooms: 78
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Also Known As:
Diego De Mazariegos Hotel San Cristobal De Las Casas
Hotel Style:
#4 Luxury Hotel in San Cristobal de las Casas
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Questions & Answers

Here's what travellers have asked, with answers from Diego De Mazariegos staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Internal courtyard balcony rooms are great”
 of 5 bubbles DaveC774, 5 Feb 2017 | Read review
“Bring ear plugs”
 of 5 bubbles 820lener, 22 Jan 2017 | Read review
“to the patio”
 of 5 bubbles 80803laosa, 27 Dec 2016 | Read review
“Do not get room #109 or near it. The nightclub next door goes until 4 am!!!”
 of 5 bubbles 317mindyg, 16 Nov 2016 | Read review
“Back of the hotel and NOT near the fountain”
 of 5 bubbles 141luisr, 11 Oct 2016 | Read review
5 of 5