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2017-11-05 2017-11-06
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    Hotel Villa Mercedes

    Diagonal Hermanos Paniagua 32, San Cristobal de las Casas 29240, Mexico
    Lowest prices for your stay
    Nov 5 Nov 6
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    Traveller (60)
    Room & Suite (20)
    Dining (12)
    • Excellent33%
    • Very good30%
    • Average26%
    • Poor7%
    • Terrible4%
    1 week ago
    “Comfortable hotel”
    11 Jul 2017
    “Noisy hotel”
    Free Wifi
    Free Parking
    Breakfast included
    Non-Smoking Hotel
    Airport Transportation
    Room Service
    Wheelchair Access
    Business Centre
    Dry Cleaning
    3.0 Star Hotel
    All hotel details
    Nov 5Nov 6
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (256)
    Traveller rating
    Traveller type
    Time of year

    1 - 5 of 13 reviews

    Reviewed 1 week ago via mobile

    The hotel is easy to find (currently a large deep red building) on a main intersection into town. It is beside a large shopping centre and is a 25 minute walk (or short taxi ride) to the centre of town. The walk is flat and...More

    Thank Gefton
    Reviewed 11 July 2017 via mobile

    Staying 3 days with 14 familiy members Hotel building is ok. Out of town so you need a bus/car or taxi BF is plentiful buffet. Nothing to complain Main issue is with room whch are noisy - wood noisy parquet: if you wake up at...More

    Thank ParisBebert
    Reviewed 11 May 2016

    Overall, the hotel is nice, with a rustic theme and garden views. It is not necessarily a downtown location but the town's plaza (supermarket, movies and small shopping area) is right next door. A cab downtown charges you about 30 pesos to get to the...More

    Thank traveller2227
    Response from VILLAMERCEDESSC, Director General at Hotel Villa MercedesResponded 1 June 2016

    Dear guest first at all I want to thank you for your visit; I really appreciate your comments, be sure that we will do our best to improve our opportunities. once again thank you and have a wonderful day.

    Reviewed 27 December 2015 via mobile

    First and foremost, this was an OK experience with no significant drawbacks. With that being said, there were some less-than-ideal situations. First, the staff seems to be out of sync and not that friendly. Second, the beds and sheets are nothing to write home about....More

    1  Thank Andres R
    Reviewed 27 December 2015 via mobile

    Nothing really bad happened during our stay, just the overall experience was nothing special. Staff is there but is slow and seems confused with pretty standard stuff, the breakfast buffet is nothing to brag about, and they have a really outdated, voucher-based, wi-fi system going...More

    1  Thank German R
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    • Top amenities
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Room Service
    • Spa
    • Hotel Amenities
    • Business Centre with Internet Access
    • Free Parking
    • Breakfast included
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Spa
    • Price range
    • US$54 - US$86 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #4 Business Hotel in San Cristobal de las Casas
    • #6 Spa Hotel in San Cristobal de las Casas
    • Room types
    • Suites ,
    • Family Rooms ,
    • Accessible rooms ,
    • Non-Smoking Rooms
    • Number of rooms
    • 83
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Agoda, Cancelon, TripOnline SA, Travelocity, Orbitz, Hotwire, Cheap Tickets, HotelQuickly and getaroom.com so you can book your Hotel Villa Mercedes reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Southern Mexico >
    • Chiapas >
    • San Cristobal de las Casas
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    Traveller (60)
    Room & Suite (20)
    Dining (12)
    Hotel & Grounds (77)
    Family and Play Areas (2)
    Business Centre & Event Rooms (2)
    Bathroom (1)
    Sponsored by:
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    .14 km away
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