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Mansion del Valle

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173 Reviews from our TripAdvisor Community

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Showing 46: English reviews
Prato, Italy
Reviewed 8 December 2014

Very beautiful interior design, perfect location unfortunately we had a room with the window on the corridor hence very few privacy. Toilet windows are all communicating with each other so you can hear everything that goes on. very poor breakfast.just a couple of toasts and a cup of coffee

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1Thank Ale_2076
Carlos L, Gerente at Mansion del Valle, responded to this review
Google Translation

Hola!! muchas gracias por tus comentarios. Lamentamos lo ocurrido, este año realizaremos 5 habitaciones más con vista a la ciudad....

Mexico City, Mexico
Reviewed 19 September 2014

This is a nice and clean hotel located very close to the center of the city. Friendly and helpful staff. The rooms were very good in size but the pillows are hard as rocks, which can be very uncomfortable, although the mattresses are very good. The only thing I completely disliked was the level of noise inside the room; you...

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1Thank maria r
Carlos L, Gerente at Mansion del Valle, responded to this review

Hola!! Thanks to stay with us, We are going to work hard to improve. Sorry about the noisy problems.

Leon, Mexico
Reviewed 12 July 2014

The Mansion del Valle is a pleasant, well-located hotel that is about three long block from the Central plaza. Although located on a main street leading to the central square, it is a very quiet property. No air conditioning. The food is mixed: if you order the right thing, the food is quite satisfactory. If not, you will wish you...

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Thank CharlieY
Essex
Reviewed 5 June 2014

Lets be clear our room 102 was a disaster; an opinion shared by those in rooms 101 and 103. The rooms are right beside the restaurant and lounge areas with the slatted window from the aged toilet and shower being straight into this area. As you shower you see a succession of heads walking past to and from there rooms....

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3Thank st8sman
Carlos L, Gerente at Mansion del Valle, responded to this review

We really sorry about the noisy time you have in the hotel. We felt bad, and we want to be in touch with you and make you a special offer. Please contact us a clardines@mansiondelvalle.com Greetings

Zurich, Switzerland
Reviewed 14 May 2014

PROs: The location is not too far off from the central plaza and the restaurants. There is free private parking. Staff is reasonably helpful. CONs: A bit old facilities that need to be serviced soon. Rooms are rather small. Price is quite high for what it is. Breakfast is not so nice. There is nicer hotels for this price.

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Thank SwissTraveller1980
San Diego, California
Reviewed 11 May 2014

During our stay at the *noisy* Posada de los Angeles, we had been parking our car at the sister property, la Mansión del Valle, since the Posada doesn't have a parking lot. On our trips back and forth to get the car, we decided we would cancel our reservation to the Posada de los Angeles and stay at the Mansión...

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Thank k9mother
Reviewed 8 May 2014

Everything at the hotel was fine, but the hotel was definitely not memorable. Average bar area, average rooms, small beds, and old bathrooms. The location was good and staff were friendly enough, but Perhaps try somewhere else that has a bit more character.

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Thank Kellie L
Carlos L, Gerente at Mansion del Valle, responded to this review
Google Translation

Muchas gracias por tus comentarios, esperamos que para tu próxima visita hayamos corregido nuestros errores. Seguiremos en contacto contigo. Saludos...

Playa Del Carmen
Reviewed 6 May 2014

This is a beautiful rustic hotel with wooden floors and old Mexico Style Hotel, It is close walking distance to the Centro and restaurant and shops. The hotel is clean and well maintained and the rooms have a great rustic ambiance. To be honest with you we just used the room to sleep and shower and spent most of our...

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Thank GBMShop
Riihimaki, Finland
Reviewed 30 March 2014

We visited 2 nights in this hotel with a croup of 30 passengers. The hotel is medium size with 65 rooms. Location is relatively good, not far away from the Zogalo. Inner yard and the terrace over it and on the top of the compound are very nice details. The breakfast is buffet-type and quite Ok. Unfortunately there is no...

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1Thank PerttiHar
Carlos L, Gerente at Mansion del Valle, responded to this review

Hello my name is Carlos Thank you very much for your comments. We will work hard to improve our service. We also expect to make a pool son. Thank you

Brussels, Belgium
Reviewed 6 January 2014

The hotel is in the center of the city, so if the location is important, it is an option for you. It has a free garage. The rooms are a good size. The beds are hard, the bathrooms are very small. The biggest problem with this hotel is the noise. The rooms are badly isolated. On the one side you...

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Helpful?
Thank Elena K
Carlos L, Gerente at Mansion del Valle, responded to this review

Hi my name is Carlos, I am de manager of this hotel. I am really sorry about the trouble you have during your stay in the hotel. We are going to work hard to be better the next time. So now let us offer and apoligize and important discount for your next visit.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Breakfast
  • Room Service
  • Free Parking
  • Bar/Lounge
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Mansion del Valle Hotel is a colonial-style 4 Star Hotel with excellent location in San Cristobal de las Casas, Chiapas, Mexico, near the University, the Palace of Government and the Crafts Market, among many other tourist attractions. ... more   less 

Additional Information about Mansion del Valle

Address: Calle Diego de Mazariegos 39, San Cristobal de las Casas 29240, Mexico
Region: Mexico > Southern Mexico > Chiapas > San Cristobal de las Casas
Price Range: $61 - $106 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Mansion del Valle 3.5*
Number of rooms: 65
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Questions & Answers

Here's what travellers have asked, with answers from Mansion del Valle staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor was quiet and less foot traffic”
 of 5 bubbles 165joannez, 27 Apr 2016 | Read review
“Try to get one with a balcony, we enjoyed the music from the Plaza of the Church across the street.”
 of 5 bubbles Evita_1957, 4 Apr 2016 | Read review
“ask for a room away from the front”
 of 5 bubbles JohnSFleet_Hants_UK, 29 Feb 2016 | Read review
“Room 104 was nice”
 of 5 bubbles oxfordblondebabe, 26 Aug 2015 | Read review
“OK for one night”
 of 5 bubbles GrahamF662, 28 May 2015 | Read review
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