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Fiesta Inn San Cristobal de las Casas

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Traveller (51)
Room & Suite (31)
Dining (5)
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Overview
  • Excellent42%
  • Very good31%
  • Average15%
  • Poor7%
  • Terrible5%
2 Mar 2018
“Small Rooms, No Airconditioning & claustrofobic”
27 Jan 2018
“Exploring Mexico”
AMENITIES
Free Wifi
Free Parking
Non-Smoking Hotel
Restaurant
Family Rooms
Bar/Lounge
Fitness centre
3 Star Hotel
All hotel details
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Reviews (213)
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1 - 5 of 16 reviews
Reviewed March 2, 2018

This hotel was a disappointment for us. We were there in the first week of Nov 2017. The good part about the hotel is that it is close to supermarket and you can walk to any of them. They have a good spread of breakfast...More

Thank Joel C
Reviewed January 27, 2018 via mobile

My wife & I toured Mexico in Dec/Jan 2017/18. One of our favourite places was San Christobal, lots of culture blended with great restaurants and bars. We had a great guide called Hector who took us to some hidden Gems, which included a fantastic Roman...More

Thank David S
Reviewed November 10, 2017

We got a phone call from the cartel in the middle of the night. They wanted to get money out of us . We got very scared. In order to get the phonecall somebody at t hotel must have been involved with the cartel so...More

4  Thank christinemaria2017
Reviewed May 6, 2017

I stayed here a few years ago and the conditions of the rooms have deteriorated further. The carpets are soiled and they give off a bad odor. The bathrooms grout still in need of a good cleaning. The AC was not working so you are...More

1  Thank Ezra
Response from Jesus A, Gerente at Fiesta Inn San Cristobal de las CasasResponded May 30, 2017

Thank you so much for your comments; I am sorry for the inconveniences in you room and the front desk service during your past stay, I will take the proper actions in order to prevent this for our future guests, I hope that you can...More

Reviewed April 17, 2017

Location is not bad but it is located outside the city, rooms are small, service is not focused on customer service since it is a premium vacation destination and any type of willingness of tourist service was perceive from Front Desk personnel. Also room clean...More

Thank Jose Manuel G
Response from Jesus A, Gerente at Fiesta Inn San Cristobal de las CasasResponded May 5, 2017

Thank you so much for your comments; I am sorry for the inconvenience with the late cleaning of your room, I will take the proper actions in order to prevent this for our future guests, I hope that you can choose our hotel on your...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Banquet Room
Conference Facilities
Meeting Rooms
Business Centre with Internet Access
Dry Cleaning
Laundry Service
Multilingual Staff
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
US$67 - US$88 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Family Hotel in San Cristobal de las Casas
Room types
Smoking rooms available, Accessible rooms, Non-Smoking Rooms, Family Rooms
Details
Price range
US$67 - US$88 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Family Hotel in San Cristobal de las Casas
Room types
Smoking rooms available, Accessible rooms, Non-Smoking Rooms, Family Rooms
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Traveller (51)
Room & Suite (31)
Dining (5)
Business Centre & Event Rooms (2)
Questions & Answers
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Room Tips
"Stay away from the street side."
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