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Sombra del Agua Hotel San Cristobal

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Traveller (111)
Room & Suite (13)
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Overview
  • Excellent44%
  • Very good34%
  • Average14%
  • Poor5%
  • Terrible3%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Suites
3 Star Hotel
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Reviews (378)
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All reviewsgreat locationroom was nicely furnishedbeautiful hotelbreakfast buffetreception stafftwo double bedsthe heart of the citythird floorwithin walking distanceplenty of hot watermain plazanoiseblockdusthacienda
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1 - 5 of 84 reviews
Reviewed 2 days ago via mobile

Friendly (english speaking) staff! Helpful with booking a local horse back ride trip (recommendation!). Room has perfect bed but not much light. Was a bit dark. Beautiful design. Perfect for a few days San Cristobal.

Thank Brecht C
Reviewed March 18, 2018

Our group of 10 stayed at Sombra del Agua for 5 nights while touring the area. Hotel is conveniently located within walking distance of the main plaza. There is a beautiful patio area in the center of the hacienda where people can meet and visit....More

Thank Carol W
Reviewed February 17, 2018 via mobile

Well, good location, no parking, poor reception. Room with no ventilation. No elevator, so if you have luggage, old or handicapped beware if you are in the third floor. Breakfast buffet not bad. Peak times full. Not nice and will not recommend.

Thank Alexander D
Reviewed February 5, 2018

Location near center of everything. Our group was there 7 days during the first week of December. The only issue arose on our last night, when there was a party booked in a ballroom directly over our rooms. Many of our group were housed on...More

1  Thank Erarmn
Reviewed January 18, 2018

Sombra del Agua is well located a couple of blocks from the central plaza and other places of interest. It's a colonial era building, although the wing at the back where our room was located was clearly a newer addition. The room was nicely furnished...More

2  Thank Supadappa
Response from Amparo D, Director de Recepción at Sombra del Agua Hotel San CristobalResponded January 25, 2018

Hello Supadappa.... Thank you very much for sharing your experience of Sombra del Agua, your opinion is very important for us because our goal is improve our services, we regret that you has had problems with the Internet I can assure you that we will...More

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About
Hotel class
Contact Information
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
79
Price range
US$55 - US$123 (Based on Average Rates for a Standard Room)
Also Known As
Holiday Inn San Cristobal De Las Casas
,
San Cristobal De Las Casas Holiday Inn
Location
Mexico > Southern Mexico > Chiapas > San Cristobal de las Casas
Hotel Amenities
HOTEL FEATURES
Restaurant
Free High Speed Internet (WiFi)
Room Service
Free Parking
Bar/Lounge
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Pool
Beachfront
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
79
Price range
US$55 - US$123 (Based on Average Rates for a Standard Room)
Also Known As
Holiday Inn San Cristobal De Las Casas
,
San Cristobal De Las Casas Holiday Inn
Location
Mexico > Southern Mexico > Chiapas > San Cristobal de las Casas
Hotel class
Contact Information
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
79
Price range
US$55 - US$123 (Based on Average Rates for a Standard Room)
Also Known As
Holiday Inn San Cristobal De Las Casas
,
San Cristobal De Las Casas Holiday Inn
Location
Mexico > Southern Mexico > Chiapas > San Cristobal de las Casas
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Traveller (111)
Room & Suite (13)
Dining (4)
Family and Play Areas (7)
Questions & Answers
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Room Tips
"Choose first floor if you do not want to carry your luggage up the stairs. No elevator."
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"try to get a room on the second floor, those are big and very nice"
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"Choose the inside rooms, for the street level rooms have glassed-up windows."
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"Courtyard view was great"
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