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    Las Escaleras by Inmense

    Calle Isauro Rossette No. 4 | Barrio de la Merced, San Cristobal de las Casas 29240, Mexico
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    2017-10-08 2017-10-09
    US$117
    US$97
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    US$117
    US$97
    Traveller (182)
    Room & Suite (45)
    Storyboard
    Diego De Mazariegos
    338 reviews
    #8 of 72 hotels in San Cristobal de las Casas
     
    Casa Santa Lucia
    176 reviews
    #2 of 72 hotels in San Cristobal de las Casas
     
    Casa del Alma Hotel Boutique & Spa
    265 reviews
    #4 of 72 hotels in San Cristobal de las Casas
     
    Guayaba Inn
    295 reviews
    #1 of 72 hotels in San Cristobal de las Casas
     
    Overview
    • Excellent67%
    • Very good22%
    • Average6%
    • Poor1%
    • Terrible4%
    Travellers talk about
    Free Wifi
    Free Parking
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Multilingual Staff
    Laundry Service
    Private Balcony
    3.0 Star Hotel
    All hotel details
    Offers from Las Escaleras by Inmense
    Offers & Announcements: Package Deal
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    Diego De Mazariegos
    338 reviews
    #8 of 72 hotels in San Cristobal de las Casas
     
    Casa Santa Lucia
    176 reviews
    #2 of 72 hotels in San Cristobal de las Casas
     
    Casa del Alma Hotel Boutique & Spa
    265 reviews
    #4 of 72 hotels in San Cristobal de las Casas
     
    Guayaba Inn
    295 reviews
    #1 of 72 hotels in San Cristobal de las Casas
     
    Rooms
    Oct 8Oct 9
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (248)
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    1 - 5 of 44 reviews

    Reviewed 4 weeks ago

    We stayed at this amazing hotel for a week. The service, the food, the staff and the itinerary of tours were over the top! We saw so much of Chiapas and even getting to the hotel very late in the evening they accommodated us to...More

    Thank H-and-JWomack
    Response from Inmense, Director Comercial at Las Escaleras by InmenseResponded 3 weeks ago

    Dear H-and-Jwomack Thank you for giving us a perfect rating. I am sure that all of ou staff enjoyed taking care of your needs as much as you enjoyed your stay at this "amazing hotel". We hope to have you again as a guest in...More

    Reviewed 11 August 2017

    We drove to this hotel after landing at the nearby Tuxtla Gutierrez airport. Our room (a two bedroom presidential suite) was really very nice, if not a little quirky, with a very large bed in the one room and a smaller one in the other...More

    Thank karensusanperry
    Response from Inmense, Director Comercial at Las Escaleras by InmenseResponded 13 August 2017

    Dear karensusanperry Thank you for taking the time to write such a detailed review. All your comments are essential to improve our service. We will make sure that your thoughts will be transmitted to all; on the other hand, I have personally supervise them to...More

    Reviewed 16 July 2017 via mobile

    We stayed at Las Escaleras for 5 nights. I would say that the staff is very friendly and service is fine. We are a family of 4 (5 yr old and 1.8 yr old kids). Don't expect big spaces in the hotel. You think about...More

    Thank dmendez12
    Response from Inmense, Director Comercial at Las Escaleras by InmenseResponded 17 July 2017

    Greetings Dear dmendez12 I appreciate your comments about our hotel and also for recommend it to another travelers. It makes us feel proud to cater to the needs of our customers in the best way we can, however even that changing the infraestructure is kind...More

    Reviewed 19 March 2017 via mobile

    We stayed for 5 nights at las Escaleras, and really enjoyed the hotel, the rooms are spacious, it has an extra room, a little family room with tv, and sofa bed. Two bathrooms, the main bathroom is small, and the extra one is super tiny,...More

    Thank Ana L
    Response from CasasyHotelesdeMex, Director de Relaciones Públicas at Las Escaleras by InmenseResponded 20 March 2017

    Dear Ana L, Thank you very much for your complete comment, we are very happy to know that you enjoyed our service and the hotel facilities were to your liking. We hope that soon we will have the opportunity to welcome you again. Until next...More

    Reviewed 6 February 2017

    First, a disclaimer. I loved it, and will be back, so do not take my negative comments as anything but an attempt to set expectations right for your experience. First, the room. I stayed in a presidential suite with my family. very comfortable and spacious,...More

    Thank elsasonman
    Response from CasasyHotelesdeMex, Director de Relaciones Públicas at Las Escaleras by InmenseResponded 21 February 2017

    Good Morning, Thank you very much for your comment, the information that you are sharing us is really value for us it help us to improve, we will work as always to improve and make our guests stay more pleasant. We are pleased to know...More

    Diego De Mazariegos
    338 reviews
    #8 of 72 hotels in San Cristobal de las Casas
     
    Casa Santa Lucia
    176 reviews
    #2 of 72 hotels in San Cristobal de las Casas
     
    Casa del Alma Hotel Boutique & Spa
    265 reviews
    #4 of 72 hotels in San Cristobal de las Casas
     
    Guayaba Inn
    295 reviews
    #1 of 72 hotels in San Cristobal de las Casas
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Airport Transportation
    • Multilingual Staff
    • Laundry Service
    • Things to do
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • US$106 - US$417 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #4 Spa Hotel in San Cristobal de las Casas
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 12
    • Reservation Options
    • TripAdvisor is proud to partner with Orbitz, Booking.com, Hotels.com, Expedia, Travelocity, TripOnline SA, Otel, Priceline, Hotwire, Cheap Tickets, getaroom.com and HotelQuickly so you can book your Las Escaleras by Inmense reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Southern Mexico >
    • Chiapas >
    • San Cristobal de las Casas
    Add Photo Photos
    Traveller (182)
    Room & Suite (45)
    Dining (4)
    Hotel & Grounds (161)
    Bathroom (8)
    Family and Play Areas (2)
    Nearby
    Casa Santa Lucia
    176 reviews
    .58 km away
     
    Diego De Mazariegos
    338 reviews
    .51 km away
     
    Casa del Alma Hotel Boutique & Spa
    265 reviews
    .46 km away
     
    Guayaba Inn
    295 reviews
    1.24 km away
     
    Nearby Restaurants
    Don Mario Trattoria Pizzeria
    53 reviews
    .21 km away
    Cafe Bar 500 Noches San Cristobal
    306 reviews
    .24 km away
    Achiote Cochinita Pibil y Cerveceria Mexicana
    54 reviews
    .24 km away
    Dona Ame Tamales
    61 reviews
    .13 km away
    Nearby Attractions
    Catedral de San Cristobal de Las Casas
    783 reviews
    .34 km away
    Museo del Ambar
    398 reviews
    .21 km away
    Museo de Trajes Regionales
    98 reviews
    .24 km away
    Museo Mesoamericano del Jade
    136 reviews
    .34 km away
    Ask a question
    Questions & Answers
    MissieD
    29 June 2016|
    AnswerShow all 4 answers
    Response from Gonzalo62 | Reviewed this property |
    Good morning, You fly to Tuzla - Gutierrez and take a taxi ($40.00) or private car ($80.00). The hotel will send a private car for approximately $80 dollars. Love San Cristobal will definitely go back one day !
    1
    Vote
    suzanne6732
    31 December 2014|
    Answer
    Response from Inmense | Property representative |
    Greetings. Dear Madame, the minimun occupancy it´s to adults. We do not have single rate, so the cost for one adult would be the same as two. Rates: Weeks 1-12, 15-27, 33-50: 189 usd per person /night, however we are... More
    0
    Votes
    Google Translation
    Room Tips
    "Room 3 is lovely, but not if they have not disconnected the bell in the lobby"
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    ""Las Escaleras," mean, "The Stairs." If you are old or have ambulatory problems, request..."
    Read review
    "Pick one with roof-top!"
    Read review
    "Rooms at the top of the stairs have the best views."
    Read review
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