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Las Escaleras by Inmense

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Traveller (204)
Room & Suite (91)
Storyboard
Ratings and reviews
Certificate of Excellence
  • Excellent69%
  • Very good21%
  • Average6%
  • Poor1%
  • Terrible3%
Travellers talk about
“half board”(2 reviews)
“master suite”(3 reviews)
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What's included
Free Wifi
Free Parking
Breakfast Available
Non-Smoking Hotel
Restaurant
Airport Transportation
3 Star Hotel
Just as its name denotes, Las Escaleras Hotel Boutique, is a stairway to paradise. A Casas y Hoteles de Mexico Property and one of the most exclusive resorts in San Cristobal de las Casas, Las Escaleras has redefined bliss and pleasure, attaining those special touches that are trademark...
Offers from Las Escaleras by Inmense
Offers & Announcements: Package Deal
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Location and contact
Calle Periodista Isauro Rossette No. 4 | Barrio de la Merced, San Cristobal de las Casas 29240, Mexico
Hotel website
57.9 km to Llano San Juan Airport
139 restaurants are within a 0.5 km radius
View nearby attractions and restaurants
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Rooms
Jul. 29Jul. 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (298)
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1 - 5 of 56 reviews
Reviewed yesterday via mobile

We booked with the trip advisor recommendations! Our package included breakfast. That was the highlight of our trip . David Díaz and Doña Paz took good care of us and served us breakfast fast so that w could make it in time to our tours.

Thank Malena T
Reviewed 4 days ago

you must know spanish if you want to navigate anywhere. Also, the dollar is not accepted any where except at Aztec bank and then only 300.00 per day.If you want to experiece of being in the heart of mexico and know that hotel amenitites do...More

Review collected in partnership with RCI
Thank bili99
Response from Inmense, Director Comercial at Las Escaleras by InmenseResponded 3 days ago

Dear bili99 Thank you for sharing your comments with us and also your honest opinion. San Cristóbal de las Casas downtown it´s amagical place, however it could be possible that some exchange money issues could happend, however on you rnext visit please don´t hesitate to...More

Reviewed May 13, 2018

We, three people stayed in a Master Suite with two bedrooms, each with own bathroom. It was nice but not that stunning to justify the relatively high price. By foot short way into city center. Parking on public pay parking space near hotel possible. Good,...More

Review collected in partnership with this hotel
Thank Seidenschnabel
Response from Inmense, Director Comercial at Las Escaleras by InmenseResponded May 14, 2018

Dear, Seidenschnabel. Thank you for taking the time to write such an in-depth review of your stay. We will turn all your comments to our main corporate in order to create more promotions during the year to our clients, Honestly, your kind review will help...More

Reviewed April 13, 2018 via mobile

Hotel is in a great location anda the staff goles out Of their way to endure a confortable stay , thakns to David, Iris, josh and Pas, they are very nice and a good persons because their attention was very greatful hope to see you...More

Thank Elaine V
Response from Inmense, Director Comercial at Las Escaleras by InmenseResponded April 14, 2018

Dear Elaine V Thank you for taking the time to share your experience on TripAdvisor. I am happy to take note that you enjoyed so many aspects of your stay, moreover that you have find our service comfortable and friendly! On behalf of all the...More

Reviewed February 14, 2018

GOOD VALUE!!! But they can do it so much better with regarding the breakfast, the table are not clean, the timing is bad your received the food but the cutlery will arrive 10 minutes later...... I will encourage the management to take a look on...More

Thank Chinaco T
Response from Inmense, Director Comercial at Las Escaleras by InmenseResponded February 16, 2018

Dear Chinaco T Thank you for your ratings, all comments are important as they show me how were the things during your staying. I will take note about all of them and personally revise each one, it´s not common for me to read lines like...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Free Parking
Airport Transportation
Laundry Service
Concierge
Multilingual Staff
Non-Smoking Hotel
Babysitting
Breakfast Available
Room amenities
Minibar
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$74 - US$260 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Spa Hotel in San Cristobal de las Casas
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$74 - US$260 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Spa Hotel in San Cristobal de las Casas
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (204)
Room & Suite (91)
Dining (12)
Family and Play Areas (2)
Questions & Answers
Ask a question
EatDrinkEnjoy
February 15, 2018|
AnswerShow all 2 answers
Response from goza25 | Reviewed this property |
I booked a one bedroom and the room was massive. It was actually a two bedroom. I was told that it's their standard room when booking.Good luck climbing all those stairs if your room is all the way to the top. By the way... More
0
Votes
MissieD
June 29, 2016|
AnswerShow all 4 answers
Response from Gonzalo62 | Reviewed this property |
Good morning, You fly to Tuzla - Gutierrez and take a taxi ($40.00) or private car ($80.00). The hotel will send a private car for approximately $80 dollars. Love San Cristobal will definitely go back one day !
1
Vote
suzanne6732
December 31, 2014|
Answer
Response from Inmense | Property representative |
Greetings. Dear Madame, the minimun occupancy it´s to adults. We do not have single rate, so the cost for one adult would be the same as two. Rates: Weeks 1-12, 15-27, 33-50: 189 usd per person /night, however we are... More
0
Votes
Google Translation
Room Tips
"If climbing steps is difficult, be sure to book rooms 1 - 6. There are 2 apartments on either side of the..."
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"The best view from this hidden gem."
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"Room 3 is lovely, but not if they have not disconnected the bell in the lobby"
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""Las Escaleras," mean, "The Stairs." If you are old or have ambulatory problems, request..."
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