Finding an ideal family-friendly hotel in Veracruz does not have to be difficult. Welcome to DoubleTree by Hilton Veracruz, a nice option for travellers like you.
Nearby landmarks such as Distrito Boca (0.3 km) and Plaza de la Campana (1.3 km) make DoubleTree by Hilton Veracruz a great place to stay when visiting Veracruz.
Rooms at DoubleTree by Hilton Veracruz offer air conditioning providing exceptional comfort and convenience, and guests can go online with free wifi.
24 hour front desk, a concierge, and room service are some of the conveniences offered at this hotel. A pool and breakfast will also help to make your stay even more special. If you are driving to DoubleTree by Hilton Veracruz, free parking is available.
During your visit, be sure to check out one of Veracruz's popular Mexican restaurants such as Gran Cafe De La Parroquia, Restaurante Condimento, and El Samborcito, all a short distance from DoubleTree by Hilton Veracruz.
During your visit, be sure to check out popular attractions like San Juan de Ulua (1.8 km), Museo Naval Mexico (1.1 km), and Malecon (1.2 km), which are all within walking distance of the hotel.
DoubleTree by Hilton Veracruz looks forward to welcoming you on your visit to Veracruz.
This hotel has a nice location right on the beach and the staff is nice, but it definitely needs a renovation. The room needs to be renovated (the carpet around the bed is so dirty!) and the bathroom has seen better days. Other downsides: the pool is open but the water was freezing cold and the hot tub was also freezing cold so we couldn't use them. We stayed 5 nights and repeatedly had to ask for shampoo and soap and coffee because we wouldn't get any during the room cleaning. Also there is a phone in the room but it doesnt work (I was trying to call a local number but the phone is only able to call reception).
After our flight, stayed in this hotel to await our covid swab test results. Stayed for approximately 6 days. The room was very clean and was being cleaned everyday. Food in the restaurant and bar has a limited choices the during our stay almost tried everything on the menu. The restaurants are clean and tables are being disinfected every time we seat. Courteous staff is very much appreciated, thanks. All in all the experience is ok and relaxing. Suggestions: -The room has no refrigerator, one will be good to have cold drinks every time. -breakfast should be a buffet to have wide array of choices and pick what the guest wants.
I’ve been a Diamond member for decades I think and have been all over the world and have stayed from a Hampton to a Waldorf but in my years of loyalty to Hilton I’ve never experienced such a chaos. This Doubletree was horrible. After a long flight my check in was a check out. I was charged for all my stay at once. No greetings no thanking for being Diamond. Absolutely nothing. Cold careless cut service lacking people. Was given an “upgrade” and handed my keys. No indication of the elevator, no breakfast information just plain nothing. I asked for everything making them aware of the bad CS. They didn’t care. Guess what.. my room keys didn’t work so deon I go back to get it fixed. Then one of them went up with me to open the room. Room was tired and falling apart the door lock was non existent. I fell insecure. I let them know n did nothing. No mini fridge for my meds and when requested one was told they didn’t have any. After explaining my meds they brought one. Next day at breakfast I asked for a coke and charged it to the room. I leave and 5 minutes after the server knocking on my door demanding payment for the coke as I didn’t have an open card for incidentals. Went down and the same person just stared at me and was literally wait for the miserable coke to be paid. I said I didn’t understand why she had not kept a deposit. That’s protocol everywhere. Manager came n apologize n said that as a gesture of appreciation the next day breakfast was on him. That was a slap on my face. I’m a Diamond n breakfast is included. Then he said “oh that’s true”so gesture ends there. Nothing else to replace breakfast. What a disrespect! Then in the evening at the pool I asked for 2 Long Island iced teas and the server tells me the price first to make sure I would pay that amount. Another slap. I pay n eat what I want regardless of cost. I couldn’t wait to leave that nightmare.…
Loved the location! This hotel is right across the street from a beach and close to both the malecon and aquarium. You can also walk to the shop along the marina to get a boat ride out to Cancuncito. Taxis are usually waiting out front, which was super convenient. There are small restaurants behind the hotel that we frequented daily for breakfast. The rooms were super clean and staff were beyond professional and friendly. We got a good sense of security there and didn't have any issues with missing belongings. The bathroom in our room was huge and the room had central air! We loved the rooftop pool, but you should bring your own towel. The only downsides were that the room, while comfortable, was not very spacious. We had a king bed, a desk, a table, and 2 side tables, but there wasn't much room to have visitors or really move around too much. Also, this hotel doesn't have balconies. It's definitely not a deal breaker, but just worth mentioning for those that prefer larger rooms with balconies. The in-house restaurant was a little pricey, so we didn't eat there, but heard that the food was delicious. Overall, we highly enjoyed our stay and will be back next year!…
Loved our stay wish it could have been longer. Would definitely return. The restaurant was excellent. Shrimp were large prepared perfectly. Service was impeccable. Bar service was quick mugs were frozen. We loved it!