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    DoubleTree by Hilton Veracruz

    Boulevard Manuel Avila Camacho 707, Veracruz 91900, Mexico
    011 52 229 923 5750
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    2017-12-24 2017-12-25
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    US$74
    US$74
    US$74
    Traveller (102)
    Room & Suite (142)
    Dining (53)
    Overview
    • Excellent47%
    • Very good29%
    • Average17%
    • Poor4%
    • Terrible3%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast Available
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair Access
    Conference Facilities
    Dry Cleaning
    3.5 Star Hotel
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    Rooms
    Dec 24Dec 25
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (330)
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    1 - 5 of 42 reviews

    Reviewed 14 October 2017

    good hotel close to the downtown area. rooms are nice, beds comfortable. Very good breakfast option.Valet parking is the only parking offered. its at times hard to find an attendant. But was a pleasant experience.

    Review collected in partnership with DoubleTree by Hilton
    Thank feysul
    Response from Jorge T, Director General at DoubleTree by Hilton VeracruzResponded 16 October 2017

    Thank you we are glad that you had a great experience in our hotel.

    Reviewed 29 September 2017

    The Doubletree Veracruz, situated decide to Veracruz Harbor, was comfortable, convenient, friendly, immaculately clean, and provided excellent customer service. The restaurant convenient and delicious.

    Review collected in partnership with DoubleTree by Hilton
    Thank 73marjoriem
    Response from Jorge T, Director General at DoubleTree by Hilton VeracruzResponded 5 October 2017

    Thank you we expect you will come back soon!

    Reviewed 16 September 2017

    This hotel was excellent before it became a Double Tree. My room has a mold problem. They have cleaned the A/C system numerous times but the issue comes back. Calling room service is difficult as most of the time you get someone who doesn't speak...More

    Review collected in partnership with DoubleTree by Hilton
    Thank Ed H
    Reviewed 14 September 2017

    This is a nice hotel, but since the American company Hilton brought it. The food has down graded and it lost its Mexican identity. The soup was Luke warm, the portion are smaller and you pay the same price or more.

    Review collected in partnership with DoubleTree by Hilton
    Thank charleslF4887LD
    Response from Jorge T, Director General at DoubleTree by Hilton VeracruzResponded 15 September 2017

    Dear guet thank you for your comments we will take into consideration your comments and talk with our chef about the soup, plase could you let us know which are the plates you think lost the Mexican identity? Thank you!

    Reviewed 10 September 2017

    We really enjoyed our stay at Doubletree Hotel Veracruz. The location is perfect and the staff is very friendly. You have everything within walking distance, and the beach is only steps away. Valet partaking is free and their elevators only operate with your key, so...More

    Review collected in partnership with DoubleTree by Hilton
    Thank TY7378
    Response from Jorge T, Director General at DoubleTree by Hilton VeracruzResponded 15 September 2017

    Thank you! we hope you return soon!

    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Free Parking
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Conference Facilities
    • Dry Cleaning
    • Concierge
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$56 - US$114 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #7 Best Value Hotel in Veracruz
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms ,
    • Family Rooms
    • Number of rooms
    • 226
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Hotwire, Cancelon, Travelocity, Orbitz, HotelQuickly, getaroom.com and TripOnline SA so you can book your DoubleTree by Hilton Veracruz reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Central Mexico and Gulf Coast >
    • Veracruz >
    • Veracruz
    • Also Known As
    • Novomar Hotel Veracruz
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    Traveller (102)
    Room & Suite (142)
    Dining (53)
    Pool & Beach (42)
    Hotel & Grounds (110)
    Bathroom (14)
    Family and Play Areas (1)
    Business Centre & Event Rooms (1)
    Nearby
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    Ask a question
    Questions & Answers
    Britney B
    13 May 2017|
    Answer
    Response from SBalcazar | Property representative |
    Hello Britney. Thank you for your message. Our check in time is 3:00 pm. In order to secure your booking it is recommendable to guarantee your reservation with a credit card or deposit. It is helpful also to add a message to... More
    0
    Votes
    JP_y_LP
    23 February 2017|
    AnswerShow all 5 answers
    Response from SBalcazar | Property representative |
    Dear JP_y_LP Thank you for your message. We have different rate plans some of them include breakfast, some include breakfast and welcome amenity however the most of them do not include any meal. We offer different options... More
    1
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    Room Tips
    "Get a room at least on the 3rd floor and above with a city or sea view. Worth it in my opinion!"
    Read review
    "Although the shore is brown with murky water request Seaview room high floor"
    Read review
    "Street side rooms are a bit noisy"
    Read review
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