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Emporio Veracruz

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Emporio Veracruz
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689 Reviews from our TripAdvisor Community

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Showing 140: English reviews
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Caracas, Venezuela
Reviewed 3 days ago NEW

Starting from the welcome at the Hotel, the reception, room clean and in order, the following day I met the Sales Executive taking care of our group and I must say, far away from just Sales, she took care of every single detail for a group of 30-40 rooms for a month and a half. The rest of the executives,...

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Helpful?
Thank Shaw E
JaimeCardenas, Director General at Emporio Veracruz, responded to this review

Dear Shaw, Thank you very much for taking the time to make your comments, all of them help us to be a better hotel and give you a better service. On behalf of all the employees of Emporio Veracruz, thank you. We are certain that our people make the difference. We all hope your next stay with us gets better...

Lafayette, Colorado
Reviewed 6 days ago NEW

We have stayed at the Emporio for years - decades, actually and we are just as happy with the attention we received and the recently renovated facilities. It is perfectly located, right on the malecón or waterfront so we cam watch the huge ships come and go. The Emporio is within four or five blocks from the cultural and business...

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Helpful?
Thank Edward F
JaimeCardenas, Director General at Emporio Veracruz, responded to this review

Dear Edward, Thank you very much for taking the time to make your comments, all of them help us to be a better hotel and give you a better service. On behalf of all the employees of Emporio Veracruz, thank you. We are certain that our people make the difference. We all hope your next stay with us gets better...

Veracruz, Mexico
Reviewed 3 weeks ago

I have been staying at the Emprio for almost 3 years even though all the staff is super Accommodating . There is one staff member I like to shine a big star on. It Erika Limon she has work in the Main floor bar area, the restaurant, the sky bar and the pool areas. In my onion she is the...

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Helpful?
Thank eurejohnny
JaimeCardenas, Director General at Emporio Veracruz, responded to this review
Google Translation

Estimado Huésped, Después de saludarle, quiero agradecer haya tomado el tiempo de enviar sus valiosos comentarios. Muchas gracias por permitirnos...

Hayward
Reviewed 19 January 2017

I have known Emporio Hotel in Veracruz for almost 30 years and the consistency in service in unbelievable. Rooms, services and facilities are excellent. Location is the best...walking distance to restaurants such as Café La Parroquia (another Veracruz landmark) and to downtown. Hotel is safe and very clean.

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Helpful?
Thank 991edgarda
JaimeCardenas, Director General at Emporio Veracruz, responded to this review
Google Translation

Estimado Huésped, Después de saludarle, quiero agradecer haya tomado el tiempo de enviar sus valiosos comentarios. Muchas gracias por permitirnos...

A TripAdvisor Member
1 review
Reviewed 19 January 2017 via mobile

From check-in to gentleman cleaning fountain, to restaurants, the Emporio can pride itself on its truly warm, helpful, very Veracruz-style employees. Although fancier than my usual choice of hotels here, one is able to still revel in the charm of the greatest treasure this state has to offer, it's people and be spoiled by a bit of posh-ness. The upscale...

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Thank A TripAdvisor Member
JaimeCardenas, Director General at Emporio Veracruz, responded to this review
Google Translation

Estimado Huésped, Después de saludarle, quiero agradecer haya tomado el tiempo de enviar sus valiosos comentarios. Muchas gracias por permitirnos...

Reviewed 17 January 2017 via mobile

Very convenience location. Rooms and food a decent. Ask for the executive room rate. It will include breakfast and night snack bar with 2 drink on top 9 floor with a very nice view of Veracruz and to the port.

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Helpful?
Thank Alf R
JaimeCardenas, Director General at Emporio Veracruz, responded to this review
Google Translation

Estimado Alf, Después de saludarle, quiero agradecer haya tomado el tiempo de enviar sus valiosos comentarios. Muchas gracias por permitirnos...

Reviewed 24 December 2016 via mobile

The food in the buffet was great, as well as the Christmas decoration and the live music. They made us feel like home. Isael was the one that was in charge of our table and he offered an amazing service. We are very please with our first Christmas experience in a hotel.

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Helpful?
Thank Carla C
JaimeCardenas, Director General at Emporio Veracruz, responded to this review

Dear Carla, Thank you very much for taking the time to make your comments, all of them help us to be a better hotel and give you a better service. On behalf of all the staff of Emporio Veracruz, thank you. We all hope your next stay with us gets better so it will fulfill a great experience in Veracruz....

Mexico City, Mexico
Reviewed 21 December 2016

All the areas of the hotel are soo friendlies and the people who works in the hotel too, sure i will return. the options of restaurants are good and the buffet options are the best. the pools are like a dream for the warm of the place

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Helpful?
Thank jcbalino
JaimeCardenas, Director General at Emporio Veracruz, responded to this review

Dear Guest, Thank you very much for taking the time to make your comments, all of them help us to be a better hotel and give you a better service. On behalf of all the staff of Emporio Veracruz, thank you. We all hope your next stay with us gets better so it will fulfill a great experience in Veracruz...

Ottawa, Canada
Reviewed 8 December 2016 via mobile

I definitely did not expect what I found in Veracruz: a beautiful, vibrant, interesting city. And the Emporio definitely added to the surprise: low price for a very nice room, outstanding service, and great food. I would like to recognize Edith and Diego, who definitely went out of their way to make sure we had a great meal.

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Helpful?
Thank Don_Pedro_Martinez
JaimeCardenas, Director General at Emporio Veracruz, responded to this review

Dear Guest, Thank you very much for taking the time to make your comments, all of them help us to be a better hotel and give you a better service. On behalf of all the staff of Emporio Veracruz, thank you. We all hope your next stay with us gets better so it will fulfill a great experience in Veracruz....

Mexico City, Mexico
Reviewed 21 November 2016

The difference on our stay was the Club access. Without it was like staying at another regular hotel, but we felt like true VIP's inside this hotel full of tradition. The lounge is at the rooftop so you will have the best views from El Malecon. Breakfast is perfect, you won't be missing the normal buffet from downstairs. The evening...

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Helpful?
Thank draghignazzo
JaimeCardenas, Director General at Emporio Veracruz, responded to this review

Dear Guest, Thank you very much for taking the time to make your comments, all of them help us to be a better hotel and give you a better service. On behalf of all the employees of Emporio Veracruz, thank you. We are certain that our people make the difference. We all hope your next stay with us gets better...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Breakfast included
  • Conference Facilities
  • Breakfast Available
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Self-Serve Laundry
  • Babysitting

Additional Information about Emporio Veracruz

Address: Calle Paseo Insurgentes Veracruzanos O Paseo Del Malecon 210, Veracruz 91709, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Veracruz > Veracruz
Price Range: $93 - $237 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Emporio Veracruz 4*
Number of rooms: 223
Reservation Options:
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Also Known As:
Emporio Veracruz Hotel Veracruz
Emporio Hotel Veracruz
Hotel Style:
#1 Luxury Hotel in Veracruz
#1 Romantic Hotel in Veracruz
#1 Business Hotel in Veracruz
#1 Family Hotel in Veracruz
#1 Spa Hotel in Veracruz
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Questions & Answers

Here's what travellers have asked, with answers from Emporio Veracruz staff and other travellers.
9 questions
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Questions? Get answers from Emporio Veracruz staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms with a sea view are more illuminated”
 of 5 bubbles shawe2017, 23 Feb 2017 | Read review
“There are rooms with view to the Malecon...those are the best”
 of 5 bubbles 991edgarda, 19 Jan 2017 | Read review
“friendly, conformtable”
 of 5 bubbles jcbalino, 21 Dec 2016 | Read review
“Standard rooms have a partial view of the port or the pool area. We were on the third floor with a nice view of the port from our balcony.”
 of 5 bubbles zpgonzo2, 22 Oct 2016 | Read review
“Upper floors are best!”
 of 5 bubbles Vialenguas, 30 Aug 2016 | Read review
5 of 5