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Pa'Xa Mama Hotel Boutique

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Traveller (6)
Room & Suite (17)
Business Centre & Event Rooms (3)
Ratings and reviews
  • Excellent7%
  • Very good33%
  • Average43%
  • Poor5%
  • Terrible12%
21 Apr 2018
“Only if you are a good sleeper...”
22 Nov 2017
“Decent stopover hotel”
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What's included
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Hotel
Family Rooms
Concierge
Meeting Rooms
Dry Cleaning
3 Star Hotel
Pa'Xa Mama Boutique Hotel is located in the heart of the city of Cancun to deliver a high quality space and all the amenities for a pleasant stay. Enjoy the lovely places that the city and the excellent attention of our staff.
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Location and contact
Av. Tulum con calle Claveles, No. 119 | Sm. 22, Mz. 6 Lt 41-01, Cancun 77500, Mexico
14.8 km to Cancun Airport
112 restaurants are within a 0.5 km radius
6.3 km from Playa Tortugas
View nearby attractions and restaurants
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Rooms
Jul. 29Jul. 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (39)
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1 - 5 of 15 reviews
Reviewed April 21, 2018 via mobile

We stayed here for one night just after our arrival in Cancun and before we left again. The price is unbeatable, but note that the hotel is very noisy!! In the first room we had street noise and music from outside all night. In the...More

1  Thank Flashpacker02
Response from PaXaMama, Director de Relaciones con Clientes at Pa'Xa Mama Hotel BoutiqueResponded April 30, 2018

Dear Flashpacker02: We are glad to see you liked the price. As you might understand, the government makes cultural events in which we don't have control. Hot water takes some minutes to come out. Not all of our rooms have windows but they have enough...More

Reviewed March 31, 2018 via mobile

Our stay here was an interim stay like many. There were 6 of us so we had a suite with one bathroom. Staff was great, location great, plenty of hot water for showers. It was great for our purposes. Regardless of hot water issues, we...More

Thank Judy C
Response from PaXaMama, Director de Relaciones con Clientes at Pa'Xa Mama Hotel BoutiqueResponded April 19, 2018

Dear Judy C: We are glad to see you liked the staff and location. We are sorry about the hot water, we made changes in order to give you a better service. Thanks for staying with us!

Reviewed March 29, 2018

I have never ever lived in a hotel without hot water for shower. Thank Pa'Xa Mama for giving me the virgin experience of climbing up and down 3 times to ask why there was no hot water in the room and fix this issue. The...More

Thank billahzh1204
Response from PaXaMama, Director de Relaciones con Clientes at Pa'Xa Mama Hotel BoutiqueResponded March 31, 2018

Dear Billahazh1204: We are glad to see you liked the location and room. Before the hotel was renewed, which has been recently the hotel had that logo. We are sorry to see there was a problem with the hot water. We are making some changes...More

Reviewed March 6, 2018 via mobile

My wife and I stayed here on our last night in town we got there early in the evening check-in was very nice the room was clean and very large beds were made properly and the air conditioner worked perfectly anything you need is pretty...More

Thank Clouserge
Response from PaXaMama, Director de Relaciones con Clientes at Pa'Xa Mama Hotel BoutiqueResponded March 19, 2018

Dear Clouserge: We are glad to see you enjoyed your stay with us and specially the check in, cleanness, room, accomodatios, location and service. We are working to give you a better service. Thanks for staying with us.

Reviewed February 14, 2018

We booked via Booking.com for a one night stopover as our flight did not get in until midnight. Despite e mailing the hotel twice about our late arrival and the fact that the receptionist showed me the paper booking.com confirmation with our arrival information printed,...More

Thank Joanna N
Response from PaXaMama, Director de Relaciones Públicas at Pa'Xa Mama Hotel BoutiqueResponded March 2, 2018

Dear Joanna N. We respected you reservation untill the hour you said you were comming and we helped to find you another hotel.

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About
Description
Pa'Xa Mama Boutique Hotel is located in the heart of the city of Cancun to deliver a high quality space and all the amenities for a pleasant stay. Enjoy the lovely places that the city and the excellent ...More attention of our staff. Less
Hotel class
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Hotel Amenities
HOTEL FEATURES
Free Parking
Free High Speed Internet (WiFi)
Air Conditioning
Concierge
Dry Cleaning
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Room types
Non-Smoking Rooms, Family Rooms
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Hotel class
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (6)
Room & Suite (17)
Business Centre & Event Rooms (3)
Family and Play Areas (2)
Questions & Answers
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Room Tips
"Room 106 has no hot water."
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"No elevator and rather steep steps. If steps are a problem, ask for a second floor room."
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