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Royal Service at Paradisus Cancun

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Certificate of Excellence
Nine restaurants and eight bars dedicated to the highest quality fine dining service and decor, thus offering guests an incomparable culinary experience. · Royal Service is the adults-only option for travelers who are looking for a little bit more attention, care and privacy. · Excellent service and exceptional facilities in a captivating tropical paradise. In the perfect location on Cancun’s soft white-sand beach, this exclusive beach complex offers you the perfect accommodations for your vacation getaway. Royal Service at Paradisus Cancun offers you the opportunity to experience the captivating beauty that makes Cancun an international destination with the comforts of a luxury complex that meets the highest standards of excellence. - Luxurious, spacious and elegantly decorated guestrooms are just steps from a beautiful Caribbean beach, only 15 minutes from the airport. Whether you are on the beach, in one of our four lagoon-style swimming pools or dining at any of our nine restaurants, our objective is your complete satisfaction. Let us show you what makes us one of the best hotels in Cancun. - Tennis, a executive nine-hole golf course par 3, and YHI Spa, and more: you will have a lot of activities and opportunities to explore while you spend a perfect dream vacation in Cancun.
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Property amenities
Pool
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Room Service
Free Parking
Wheelchair Access
Restaurant
Bar/Lounge
Spa
Airport Transportation
Public Wifi
Free High Speed Internet (WiFi)
Breakfast included
Dry Cleaning
Meeting Rooms
Hot Tub
Golf Course
Tennis Court
Business Centre with Internet Access
Fitness Centre with Gym / Workout Room
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Heated pool
Breakfast Available
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Accessible rooms
Refrigerator in room
Minibar
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HOTEL STYLE
Charming
Romantic
HOTEL CLASS
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425Reviews
646Photos
65Q+A
79Room tips
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+2
We had an amazing experience with royal service. Maria our butler was excellent and very helpful. We thoroughly enjoyed the whole trip. A special mention also to Iran the sommelier who did wine tasting and tequila tasting with us.
The buffet is good, only slight downside was we f
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Our butler Alex did an amazing job with communication. He even came in early on his day off to service us. Pool was really relaxing and Jorge and Victor were always on top of drinks and food for our cabana. The staff here also coordinated our excursions (Jungle Tour, Parasailing,
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Response from ParadisusCancun, Gerente at Royal Service at Paradisus Cancun
Responded 4 days ago
Dear Eleeya M, It is a pleasure for me to read the good comments you have shared with the traveling community. Nothing brings me more joy than reading this type of comments and to realize the outstanding staff we have, because in the end, it’s our staff that makes all the difference, with warm welcomes and attentive care throughout your stay, I will gladly pass on the positive feedback to the staff. Please do not hesitate to return with us in the future and relive the great wonders that we have to offer. Best regards, Jair Palacios Hotel Manager
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Excellent experience! Alex, our butler, went above and beyond our expectations! He was able to coordinate our whole trip while we were here and it made everything perfect! I recommend going to Aquaworld to book your excursions - made things a lot easier for us. Our servers Victor
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Response from ParadisusCancun, Gerente at Royal Service at Paradisus Cancun
Responded 4 days ago
Dear Destination824198, I would like to take this opportunity to thank you for choosing Paradisus Cancun. We are happy to read you felt amazing and you could unwind. Our goal is to create memorable experiences and ensure the best travel to our guests. Thank you for the positive and pleasant review about your experience at the resort, you made our day. Please do not hesitate to return with us in the future and relive the great wonders that we have to offer. Best regards, Jair Palacios Hotel Manager
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Alex was the best, help book our restaurants. It was nice having letting Alex take care of our reservations and at the time we requested. Anything we asked for he immediately took care of anything that we asked for. Vento was very good! Alex is the best ask for him!! Oscar the wa
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Response from ParadisusCancun, Gerente at Royal Service at Paradisus Cancun
Responded 4 days ago
Dear Anthony M, Thank you for taking the time to share your last experience at our hotel. For us, is great to know that our team fulfilled your expectations. I can assure you that our first priority is our guests. We have a strong commitment with the service and quality and comments like this make us feel that we are in the right way to reach to our main goal, the perfection. We hope to see you again soon in the Mexican Caribbean! Best regards, Jair Palacios Hotel Manager
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Our 1 week trip to Paradisus Cancun was fabulous. Our bulter Alex in the Royal service did an amazing job taking care of our group of 8 people. We would highly recommended to anyone! Awesome resort and staff!
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Response from ParadisusCancun, Gerente at Royal Service at Paradisus Cancun
Responded 4 days ago
Dear Vince L, On behalf of all who make this great team I want to thank you for sharing your comments, It's an honor for us be part of the greatest memories that you have from this paradise. We greatly appreciate your thank the efforts of our collaborators, for us there is no greater reward than create unique and unforgettable experiences. Our team thanks you and invites you to visit us again so that you can live once again the experiences that only Paradisus Cancun can offer. Cordially Jair Palacios Hotel Manager
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All photosTravellerRoom & SuitePool & BeachDining Business Centre & Event RoomsFamily and Play Areas
Jacuzzi in presidential suite overlooking the beach
View from the Presidential Suite!
Our butler went above and beyond with complimentary champagne and dessert treat.
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We just came back from the Royal service la Perla and it was wonderful. We were able to use the spa for the water ritual as it was included in the Royal service. Does the same apply for Royal service Cancun? We would like to book this resort for next year and having that included is a big plus for us. Thank you
Great! Thank you for your reply
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Are there extra chairs and umbrellas around the pool when all the Bali’s are reserved? Is calamari served everyday at lunch? How far in advance is neede for an item to be pressed?
Does this resort still have the hydro therapy section at the spa?
I’ve seen a beautiful pic of lobster and shrimp from Sept 2018 on a Bali bed. Is this inclusive from La Palapa?
I’ve seen a beautiful pic of lobster and shrimp from Sept 2018 on a Bali bed. Is this inclusive from La Palapa?
Pretty sure the answer is yes. Price is $50 or $55
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"Royal service is a must"
"lower floors have larger rooms"
"Ocean view"
"High up ocean view"
"Rooms have either a lagoon (large bay) or ocean views."
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PRICE RANGE
US$324 - US$873 (Based on Average Rates for a Standard Room)
LOCATION
MexicoYucatan PeninsulaQuintana RooCancun
NUMBER OF ROOMS
135
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