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Hotel Dos Playas Beach House

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1 room 2 adults 0 children
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Hotel Dos Playas Beach House
Hotel Dos Playas Beach House
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1,280 Reviews from our TripAdvisor Community

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Showing 595: English reviews
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Halifax, Canada
Reviewed 1 week ago

Recently spent a week here. We really enjoyed ourselves here. The food and staff were excellent the room was clean . The grounds were well maintained and a good location close access to all amenities and shopping. The only regret was not spending more time there in the days. I would like to thank all the staff too many to...

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Helpful?
Thank john f
Yakima, Washington
Reviewed 1 week ago

Booked Dos Playas Beach House for a few days in Cancun at the end of a Playa del Carmen trip. Went for the price, but was pleasantly surprised at the size of the resort and it's location in the hotel zone. The room was small (2 twin beds), but okay for a few nights. They could do a better job...

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Thank Paula F
Quebec City, Canada
Reviewed 1 week ago

During the two months spent at this resort our room was cleaned every day, beds were changed every two days, face clothes, hand towels and bath towels were changed every day. The housekeeping personnel did a great job. The hotel administration did a great job upgrading the buffet counter with a new heating system that kept the food warm and...

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Thank Michael V
Istanbul, Turkey
Reviewed 2 weeks ago

Welcome was not warm. After tiring trip with delays I would appreciate a friendly smile while he could barely tell me what I need to know about the hotel. Check in interrupted 3 times for other guests who were Spanish speakers. I felt like speaking English was a negative thing over here. The room I received had moldy smell without...

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Thank Came210786
London, United Kingdom
Reviewed 3 weeks ago

Simple Hotel in a great location. Beautiful beach! Turquoise water and soft sand. Booked this hotel as a package through a tour operator before reading all the reviews, started to get a bit worried as the reviews were very mixed. It's not a 5 star Hotel! We went with no expectations and weren't disappointed. You can tell that they are...

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Thank Lcy82
Calgary, Canada
Reviewed 4 weeks ago

Entertainment and restaurant/bar staff were very friendly and hard working. They did an excellent job! Joseph, Rene and the girl (not sure about her name) were truly interested to entertain hotel's guests, demonstrating very good people skills. We were shown a part of Mexican culture and inheritance. Great job guys! The visit to Chichen-Itza was also well organized and informative...

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3Thank rfreferi
Launceston, United Kingdom
Reviewed 4 weeks ago

We stayed the week before in a luxury hotel in the Maya Riviera, so when we first arrived at Dos Playas my wife was disappointed at the cheaper and more dated appearance of the reception, our accommodation and the beach and poolside furniture. However after a beautiful meal in the all inclusive restaurant, served by the most friendly and helpful...

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Thank 137tartar
Winnipeg, Canada
Reviewed 15 March 2017 via mobile

When I read the reviews I was really concerned about how our stay at hotel was going to be. I'm glad to say that everything went really well. Please keep in mind that this is a 3 star hotel, so it helps if you have realistic expectations. We spent a week there and did 3 excursions so this was a...

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3Thank Raquel D
Regina, Canada
Reviewed 10 March 2017

We stayed for 7 nights in Feb/17 & right from check in we dealt with fantastic people. Front desk employees were always courteous & helpful especially Irina from Guest Services. She went above & beyond moving us to a different room when I requested one & always asking how our stay was. If you want excellent food you must try...

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Thank sistajo
Vancouver Island
Reviewed 5 March 2017

We read the good and bad reviews and thought, o well, we will enjoy it, as we paid just over $1100 for a week which is a lot cheaper than the 15-1700 i see normally. From the beginning to the end, it was just fantastic. There was free hotel transfers and the whole stay was easy and Todos Bien! I...

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Helpful?
Thank cooi

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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free Internet
About the property
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Multilingual Staff

Additional Information about Hotel Dos Playas Beach House

Address: Blvd kukulcan km 6.5 | Hotel Zone, Cancun 77500, Mexico (Formerly Dos Playas Hotel Cancun)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $32 - $589 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Dos Playas Beach House 3.5*
Number of rooms: 145
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Hotel Style:
#52 Spa Hotel in Cancun
#61 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Dos Playas Beach House staff and other travellers.
73 questions
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Questions? Get answers from Hotel Dos Playas Beach House staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Either lagoon or ocean view.”
MichaelV132, 13 Apr 2017 | Read review
“bartenders are harassing guests to get a tip. That was so disturbing.”
Came210786, 9 Apr 2017 | Read review
“Request for a room with a balcony and fridge”
Lcy82, 30 Mar 2017 | Read review
“Rooms further from the road are quieter”
rfreferi, 23 Mar 2017 | Read review
“We found the rooms a little small and dated, but immaculate, comfy and adequate. Sea views are lovely,”
137tartar, 23 Mar 2017 | Read review
5 of 5