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Mayafair Design Hotel

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133 Reviews from our TripAdvisor Community

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Showing 60: English reviews
Reviewed 6 days ago NEWvia mobile

We were staying there for 9 days with my husband. Every day the housekeeping was cleaning in the room change the towels as well. The staff was very friendly. The room was really nice the only two things is that the windows does not open in the room and the toilet does not have door which was a bit strange...

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Helpful?
Thank Dimitrina T
Reviewed 1 week ago via mobile

Love the place for the price ,very modern rooms and clean ,friendly staff , geat location ,i was very surprised ,out side the hotel dosent look like a milion dollar ,nut when you go to the room you shoked ,room look amazing! I stayed in playa del carmen ,and you cant compare the rooms ,and i paid sane prices recommend.

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Helpful?
Thank Shai L
Reviewed 1 week ago via mobile

This hotel used to be a mall by the looks of it. Rooms are ok, except the toilet is in the bedroom studio style so no privacy... at all. Like no walls. Place is run down, needs a lot of work. Breakfast is toast and coffee. Only reason it's not a one star is that it's the cheapest on the...

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Thank Fletcher W
Oshawa, Canada
Reviewed 10 November 2016

Stormed over as an evacuee of the nasty Suites Costa Blanca next door... Salvador made my angry transition easy and painless and let me inspect rooms prior to deciding. This hotel is an old Mayan style building that used to be a hotel, so many if not all rooms DO NOT HAVE WINDOWS. The hotel was bought by people in...

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Helpful?
Thank Kim P
fd-mdh, Gerente at Mayafair Design Hotel, responded to this review

Kim, We appreciate you taking the time to leave us feedback. Guest reviews are extremely important to us. Your comments and concerns will be discussed with the appropriate departments. We are currently renovating the property to serve better the needs of our guest. Hope to see you next year!

Auckland, New Zealand
Reviewed 16 September 2016 via mobile

The rooms are very big. Huge shower and our room had a huge spa bath (not sure if they all do) Very close to everything. Downstairs you can book all your tours or even hire a scooter. It is very safe to leave your scooter outside the hotel. 24/7 7-eleven type of shop. Mall is 1 minute walk and the...

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Thank xjazzx
Honolulu, Hawaii
Reviewed 14 September 2016

To be honest this is not the Four seasons or the Ritz Carlton, however for the price, location, and the Hotel Staff made my stay above and beyond what those hotels would do! It was my birthday, and i can tell you I have been to a lot of hotels around the world as a working flight attendant and i...

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Thank isaiah-n
Mobile, Alabama
Reviewed 26 May 2016 via mobile

I really like the style of the hotel which is turning a mall to a hotel. Rooms were pretty clean. Salvador who is in the front desk is a really helpful guy and he likes to help the guests with all their needs. Another great thing is the 24/7 free coffee and tea. I like mayafair.

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Helpful?
Thank fawazhassan06
crpspain, Propietario at Mayafair Design Hotel, responded to this review

Dear guest, We are very please to heard that you had a good time during your stay in our property and appreciate your time to make a review. You will always be welcome to our Hotel. Thanks, Cristina Ramirez

Reviewed 29 April 2016

this was my first trip to Cancun so I had no idea were or what to book. When we got there it turned out that it used to be a mall. When we walked to our room we had to walk up an escalator with all the luggage. The room was nice. I took a walk in this place and...

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Helpful?
1Thank danielle0409
crpspain, Owner at Mayafair Design Hotel, responded to this review

Dear guest, We are very sorry that you were not satified with your stay with us. We work very hard to fix our problems and will still doing so, we appreciate your comments and will take in consideration. Next time you visit us will try to please you. Best Regards,

Saint Cloud
Reviewed 24 March 2016 via mobile

What you see is not what you get. This hotel was in fact a mall about 20 years ago this place is still look like a mall in the inside they just turn every store into a room the layout of every room is odd, we wound up switch room twice, our first room 123 was not appropriate for a...

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1Thank Laura G
London, England, United Kingdom
Reviewed 22 February 2016

We checked out after 2 extremely unpleasant nights here and moved to a proper hotel. If you book this through reputable hotel sites you'll be told there is a hot tub, a bar, a cafe, beach access and modern rooms. That's all complete rubbish! The premises is a converted shopping mall where half the rooms are hostel rooms and half...

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Helpful?
1Thank MarkTindal

266 photos of this hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Smoking rooms available
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Laundry Service
  • Multilingual Staff
  • Business Centre with Internet Access

Additional Information about Mayafair Design Hotel

Address: Kukulcan Boulevard Km 8.5, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $64 - $415 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Mayafair Design Hotel 2.5*
Number of rooms: 56
Reservation Options:
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Hotel Style:
#58 Spa Hotel in Cancun
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Questions & Answers

Questions? Get answers from Mayafair Design Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No windows or private washroom”
 of 5 bubbles biarichards2016, 10 Nov 2016 | Read review
“ask for what fashion icon rooms are available. the cindy crawford room is on point! just saying.”
 of 5 bubbles isaiah-n, 14 Sep 2016 | Read review
“Avoid, they're all bad rooms.”
  • Blinds cover the smoked windows to the lobby but don't shut out any light.
  • Looking the other way from the Versace room
  • The view from Versace room, I'm sure he would be impressed.
  • Hole in the ceiling where the shower pokes through.
  • The
  • Sliding doors from 1970s
  • Pictures like this all around the room with the word Versace printed on them.
 of 5 bubbles MarkTindal, 22 Feb 2016 | Read review
“Chose a room at the end of the floor because you can hear everything because is only a glass wall that separate you to the outside.”
 of 5 bubbles julia72_11, 20 Jan 2016 | Read review
“all rooms are quiet”
 of 5 bubbles 329LuisL, 8 Dec 2015 | Read review
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