We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Ambiance Suites

Show Prices
#64 of 181 Hotels in Cancun
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Ambiance Suites
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

384 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 172: English reviews
Start your review of Ambiance Suites
 Click to rate
High River, Canada
Reviewed 6 days ago NEWvia mobile

We stayed at Ambiance Suites last year for a week. The hotel is really clean, the rooms are huge and clean and the bathrooms are very modern. Very friendly staff and security on site 24-7. Close to a lot of good restaurants on Avenue Tulum and only 10 minutes away from Mercado 28, Walmart, Plaza las Americas. We will be...

 Report
Helpful?
Thank Evangelia81
GeneralManagerAMB, Gerente at Ambiance Suites, responded to this review

Dear guest: We appreciate the time you took to write us, we are pleased to know that you enjoyed our room and service. We hope to see you again. Regards

Nueva York, Estado de Nueva York
Reviewed 2 weeks ago

La habitacion es limpio. Pero, the management charged me for US dollar for cash deposit when I checked in, and did not return it when I checked out. I called so many times to resolve this issue, eventually, it was booking.com that reimbursed me.

Review collected in partnership with this hotel
 Report
Helpful?
Thank junew479
GeneralManagerAMB, Gerente at Ambiance Suites, responded to this review

Good afternoon We apologize sincerely for this incident and we thank you for your criticism as it allows us to rectify the matter immediately. Please keep in mind that most hotels request either a credit card imprint or a deposit upon check in. We were definitely remiss in not returning it to you at your departure. This will not happen...

Miami, Florida
Reviewed 2 weeks ago

I would recommend this hotel to anyone. Small, but with all the amenities you might need. The hotel was being remodeled at the time,so a little bit noisy. The staff was attentive and courteous. They even have complimentary room service. Only thing that needs upgrading it's the plumbing system.the toilet would have to be flush several times to work and...

Review collected in partnership with this hotel
 Report
Helpful?
Thank pompiliop2016
GeneralManagerAMB, Gerente at Ambiance Suites, responded to this review

Dear guest: We appreciate the time you took to write us. We hope to see you again. Regards.

Norristown, Pennsylvania
Reviewed 15 February 2017

I recently stayed here and was very happy.I was staying at a fancy all inclusive in Riviera Maya when my husband became ill and was sent to the hospital in Cancun.I needed a place close to there and found this place on tripadvisor after going to another hotel\,where I did not feel comfortable,. I stopped by and Norman was at...

 Report
Helpful?
Thank traveldetails2016
GeneralManagerAMB, Gerente at Ambiance Suites, responded to this review

Dear guest: We appreciate the time you took to write us, we are pleased to know that you enjoyed our rooms and services. We hope to see you again. Regards.

Reviewed 1 February 2017

We only stayed for two days and were in and out since it was our last days in Mexico. Other than that it was perfect since it was super cheap! Not only that but our room was clean, spacious, and inviting. Also, the staff was very pleasant! Surprisingly, they had a gym, I wish I could've take advantage. It is...

 Report
Helpful?
Thank Yesenia C
GeneralManagerAMB, Gerente at Ambiance Suites, responded to this review

Dear guest: We appreciate the time you took to write us, we are pleased to know that you enjoyed our room and service. We hope to see you again. Regards.

Reviewed 19 January 2017 via mobile

Helpful friendly staff Nice clean good sized accommodation good location for us The food was nice and good prices However i think the gym is pointless due to the amount of equipment and the pool due to its size

 Report
Helpful?
Thank Michelle M
GeneralManagerAMB, Gerente at Ambiance Suites, responded to this review

Dear guest: We appreciate the time you took to write us, we are pleased to know that you enjoyed our rooms and service. We hope to see you again. Regards.

Reviewed 8 January 2017

Don't let the low cost scare you away. The value is great. The rooms are clean, large and the bathrooms are beautiful. The hotel staff is also very helpful and kind. It's fairly close to the airport, and a one-night stopover for me. Taxis are not inexpensive from the airport... sign up for the shuttle to downtown.

 Report
Helpful?
Thank Karen S
GeneralManagerAMB, Gerente at Ambiance Suites, responded to this review

Dear guest: We appreciate the time you took to write us, we are pleased to know that you enjoyed our rooms and service. We hope to see you again. Regards.

Manchester, United Kingdom
Reviewed 23 November 2016

Good hotel at downtown, rooms are really nice, clean and big so think is reasonably priced. Sadly you cannot choose the temperature you want from the room, wasn't an issue on my visit but still I prefer to do it from my room and not to have contact reception (?). Sadly restaurant was closed due to renovation process, but area...

 Report
Helpful?
Thank stormy-gr
GeneralManagerAMB, Gerente at Ambiance Suites, responded to this review

Dear guest: Many thanks for this kind review, we appreciate the time you took to let us know about your experience with us. Best regards.

Skopje Region, Republic of Macedonia
Reviewed 8 November 2016 via mobile

I am only giving this hotel 4 stars because of its location (there is nothing much in downtown Cancun, so you basically have to take a bus or drive everywhere), and some small issues we had during our stay. Firstly, they are in a renovation process at the moment, so it was getting a bit loud in the morning. For...

 Report
Helpful?
Thank MDimova
GeneralManagerAMB, Gerente at Ambiance Suites, responded to this review

Dear guest: We want to thank you for this review, we appreciate the time you took to write to us. We hope to see you again. Best regards

Reviewed 13 October 2016 via mobile

This hotel is fine for a night or two. The staff are friendly and it's clean with ok beds and good WiFi. The hotel is near some nice restaurants and bars. The pool area was a little dissappointing, very small only two sun loungers and one was faulty. Also at the moment there is building work happening so if you...

 Report
Helpful?
1Thank Laura B
GeneralManagerAMB, Gerente at Ambiance Suites, responded to this review

Dear guest: Thank you very much for this review, we appreciate the time you took to write to us. Best regards.

428 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (112)
Viewed
Pool/Beach Area (7)
Viewed
Room/Suite (42)
Viewed
Hotel & Grounds (14)
Viewed
Bathroom (17)
Viewed
Dining (2)
Viewed
View from Room (3)
Viewed
Family/Play Areas (2)
Viewed
Other (25)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (299)
Viewed
Amenities (10)
Viewed
Junior Suite (59)
Viewed
Master Suite (70)
Viewed
Pool (7)
Viewed
Dining (26)
Viewed
Standard Room (45)
Viewed
The Hotel (82)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (17)
Viewed
Room/Suite (8)
Viewed
Hotel & Grounds (4)
Viewed
Pool/Beach Area (2)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (2)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Cancun hotels
0.4 km away
Hotel Bonampak
Hotel Bonampak
#71 of 181 in Cancun
85 reviews
1.8 km away
One Cancun Centro
One Cancun Centro
#48 of 181 in Cancun
443 reviews
0.8 km away
ibis Cancun Centro
ibis Cancun Centro
#80 of 181 in Cancun
1,001 reviews
Show Prices
Show Prices
Show Prices
1.5 km away
Eco-Hotel El Rey Del Caribe
0.5 km away
Krystal Urban Cancun
Krystal Urban Cancun
#73 of 181 in Cancun
396 reviews
1.2 km away
LQ Hotel by La Quinta Cancun
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Breakfast included
Things to do
  • Pool
  • Restaurant
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about Ambiance Suites

Address: Avenida Tulum No 227 | Supermanzana 20 Centro, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $71 - $150 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ambiance Suites 3*
Number of rooms: 48
Reservation Options:
TripAdvisor is proud to partner with Booking.com and Priceline so you can book your Ambiance Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Ambiance Hotel Cancun
Hotel Style:
#11 Best Value Hotel in Cancun
#16 Business Hotel in Cancun
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Ambiance Suites staff and other travellers.
13 questions
Ask a question
Mooloolaba, Australia
over a year ago

See all questions (13)

Questions? Get answers from Ambiance Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Smoking on upper floors,roomy suites with 2 beds and sofa bed.”
 of 5 bubbles traveldetails2016, 15 Feb 2017 | Read review
“Get one on higher floor near the elevator since the signage is iffy.”
 of 5 bubbles notmuchifnotDutch, 4 Oct 2016 | Read review
“inside / pool view is OK”
 of 5 bubbles GertW319, 23 Jun 2016 | Read review
“Rooms face either inwards toward the courtyard, or outward for an external view.”
 of 5 bubbles 816markc, 7 Jun 2016 | Read review
“Floors 1 to 3 are non smoking so try and stay there. my mom had one on the 4th floor and you could kind of smell the stale smoke.”
 of 5 bubbles Jamnuts_10, 8 Apr 2016 | Read review
5 of 5