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    The Ritz-Carlton, Cancun

    Retorno del Rey #36 | Zona Hotelera, Cancun 77500, Mexico
    011 52 998 881 0808
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    2017-12-24 2017-12-25
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    US$807
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    Traveller (1963)
    Room & Suite (477)
    Pool & Beach (362)
    Overview
    • Excellent79%
    • Very good14%
    • Average4%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “club level” (375 reviews)
    “culinary center” (54 reviews)
    “club grille” (36 reviews)
    Wifi
    Parking
    Breakfast Buffet
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
    Offers from The Ritz-Carlton, Cancun
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    Rooms
    Dec 24Dec 25
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (3,011)
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    1 - 5 of 2,649 reviews

    Reviewed yesterday via mobile

    Another great stay on the Club level. Renovated Club lounge is even nicer than before. Excellent service in the lounge and on the beach. Food is excellent throughout the hotel. Great rooms with great ocean views. Hotel continues to renovate and upgrade facilities.

    Thank Jsc145
    Reviewed yesterday

    To: The Ladies and Gentleman of the Ritz Carlton Cancun From: David Puentes and Ron Capistrano We would like to express our deepest appreciation to all staff members who took care of us while our stay Nov 27th – Dec 04th Arrival: As soon as...More

    Thank David P
    Reviewed 2 days ago via mobile

    This is my second visit to this hotel. I brought family this time and we have mix races. We are educated and always know the proper behavior and attire at elegant places. Very disappointed with how this hotel treated us and will not return. The...More

    3  Thank sdgirl2011
    Reviewed 3 days ago via mobile

    Ritz-Carlton Cancun did not disappoint. The hotel is in great condition but can use a little updating......but don’t let that deter you from staying here. The SERVICE is WORLD CLASS. We booked an ocean front king room and it is amazing. The view is perfect...More

    Thank Michelle H
    Reviewed 3 days ago via mobile

    The Ritz, well it’s the Ritz. Had dinner at the casitas on the beach for our anniversary. Wow. Just fantastic. Food service atmosphere music I mean wow. Romantic. They surprised us with a desert plate with writing on it congratulating us on our anniversary.

    1  Thank turbo32833
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Children Activities (Kid / Family Friendly)
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Breakfast Available
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • US$300 - US$1,213 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Luxury Hotel in Cancun
    • #3 Spa Hotel in Cancun
    • #3 On the Beach Hotel in Cancun
    • #3 Top resorts Hotel in Cancun
    • #9 Romantic Hotel in Cancun
    • #9 Family Hotel in Cancun
    • #20 Business Hotel in Cancun
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 363
    • Reservation Options
    • TripAdvisor is proud to partner with Marriott, Expedia, TravelUp, Travelocity, Hotels.com, Booking.com, Orbitz, Hotwire, Cancelon, getaroom.com and Evoline ltd so you can book your The Ritz-Carlton, Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • Ritz-Carlton Cancun Hotel Cancun ,
    • Cancun Ritz Carlton ,
    • Ritz Cancun
    Add Photo Photos
    Traveller (1963)
    Room & Suite (477)
    Pool & Beach (362)
    Dining (217)
    Hotel & Grounds (1233)
    Bathroom (25)
    Family and Play Areas (7)
    Business Centre & Event Rooms (3)
    Nearby
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    Hard Rock Hotel Cancun
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    .56 km away
     
    Live Aqua Beach Resort Cancun
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    Ask a question
    Questions & Answers
    mtodd54
    8 December 2017|
    AnswerShow all 2 answers
    Response from The13thTraveleer | Reviewed this property |
    USA transfers I think it's 55$ to the hotel zone. they will wait for you with a sign.. reliable!!
    1
    Vote
    buckleyp2
    27 November 2017|
    AnswerShow all 5 answers
    Response from Omar G | Property representative |
    Good morning and thank you for your question, At the hotel, all our guests are able to exchange (or pay in cash) a total or $1,500.00 USD per each reservation per month. Have a safe flight!
    0
    Votes
    bucklep2
    20 November 2017|
    Answer
    Response from Omar G | Property representative |
    Thank you for your question, Beach chairs and towels (and umbrellas) are offered at no additional cost here at the hotel. Enhanced beach chairs (cabanas) are available for rent at $25.00 per day. Villas are also available... More
    0
    Votes
    Room Tips
    "Really not a Bad View in the whole hotel"
    Read review
    "Ocean front suites have a balcony and a half"
    Read review
    "Ask for a quiet room!"
    Read review
    "Ocean Front"
    Read review
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