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04/06/2017 05/06/2017
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    The Ritz-Carlton, Cancun

    Retorno del Rey #36 | Zona Hotelera, Cancun 77500, Mexico
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    Best prices for your stay
    04/06/2017 05/06/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$638
          US$369
          Great Deal
          US$437
          US$437
          Traveller (1778)
          Room & Suite (463)
          Pool & Beach (335)
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          Overview
          • Excellent75%
          • Very good15%
          • Average4%
          • Poor2%
          • Terrible1%
          Travellers talk about
          “club level” (350 reviews)
          “club grill” (152 reviews)
          Free Wifi
          Breakfast Buffet
          Beachfront
          Pool
          Non-Smoking Hotel
          Restaurant
          Airport Transportation
          Room Service
          Suites
          Poolside Bar
          Fitness centre
          Concierge
          Spa
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Tennis Court
          Butler Service
          Babysitting
          Private Balcony
          5.0 Star Hotel
          All hotel details
          Offers from The Ritz-Carlton, Cancun
          Special Offer: Save up to 30% & more
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          Rooms
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          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (2,641)
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          1 - 5 of 2,641 reviews

          Reviewed 2 days ago

          We really enjoyed our brief (2 nights unfortunately) stay here! The staff was 1st class all the way and the property was so well maintained. We will definitely return next time we are in Cancun. If I had to list one area of improvement it...More

          1  Thank Michelle G
          Response from carlosmontesdeoca, Manager at The Ritz-Carlton, Cancun

          Dear Michelle, thank you for your wonderful review of your experience at The Ritz-Carlton, Cancun. It is through hearing guest experience that helps us know our strengths and weakness and ways we can maintain the levels of service in our resort. I thank you for...More

          Reviewed 2 days ago

          My husband and I have been pampered at this hotel for years. We love it so much, we have been there 21 times! We stay in the ocean front suit, the views are unbelievable! The room is so clean, you feel as if you are...More

          Review collected in partnership with The Ritz-Carlton Hotel Company
          1  Thank kim33119
          Response from carlosmontesdeoca, Manager at The Ritz-Carlton, Cancun

          Dear Kim, thank you for taking time to share your feedback regarding your recent visit to The Ritz-Carlton, Cancun. It is our goal to provide genuine and personal service to every guest and I am delighted to read that you enjoyed your room and overall...More

          Reviewed 3 days ago

          Overall, this hotel is excellent except for some minor things that I've experienced. First, the beds are so soft, I prefer firmer bed. Secondly, my unpleasant experience in the pool area. My husband and I and another family were still swimming at around 10 pm,...More

          Review collected in partnership with The Ritz-Carlton Hotel Company
          2  Thank Lcsophie
          Reviewed 3 days ago

          5 nights and it was awesome!! the staff are fabulous. it was lovely get away & just a 90 minute flight from Orlando. the breakfast team are great. lots of smiles & good service. the rooms were clean and turn down service at night was...More

          1  Thank tony717
          Response from carlosmontesdeoca, Manager at The Ritz-Carlton, Cancun

          Dear Tony, thank you for choosing to stay with us again recently, and for your kind compliments and observations about our hotel. I was pleased to read that you had an enjoyable stay and was well taken care of by the team, at the hotel....More

          Reviewed 5 days ago via mobile

          We had just arrived at the Ritz Carlton in Cancun and had to jump in the calming waters of the crystal blue ocean. I told my wife not to being her wedding ring in and she put it on a chair with her clothes in...More

          12  Thank GoCarlin
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          About
          Awards & Recognition
          Certificate of Excellence
          Amenities
          • Top amenities
          • Pool
          • Room Service
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Beachfront
          • Bar/Lounge
          • Spa
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Business Centre with Internet Access
          • Room Service
          • Children Activities (Kid / Family Friendly)
          • Airport Transportation
          • Dry Cleaning
          • Meeting Rooms
          • Laundry Service
          • Concierge
          • Banquet Room
          • Multilingual Staff
          • Conference Facilities
          • Babysitting
          • Breakfast Available
          • Things to do
          • Pool
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          • Spa
          • Hot Tub
          • Tennis Court
          Details
          • Price range
          • US$272 - US$782 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #4 Top resorts Hotel in Cancun
          • #4 On the Beach Hotel in Cancun
          • #4 Spa Hotel in Cancun
          • #4 Luxury Hotel in Cancun
          • #9 Family Hotel in Cancun
          • #9 Romantic Hotel in Cancun
          • #21 Business Hotel in Cancun
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms
          • Number of rooms
          • 363
          • Reservation Options
          • TripAdvisor is proud to partner with Travelocity, Expedia, Marriott, Booking.com, TravelUp, Hotwire, Hotels.com, Cancelon, HotelsClick, getaroom.com, Evoline ltd, HotelQuickly, TripOnline SA and Hotel.de so you can book your The Ritz-Carlton, Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Mexico >
          • Yucatan Peninsula >
          • Quintana Roo >
          • Cancun
          • Also Known As
          • Ritz-Carlton Cancun Hotel Cancun ,
          • Cancun Ritz Carlton ,
          • Ritz Cancun
          Add Photo Photos
          Traveller (1778)
          Room & Suite (463)
          Pool & Beach (335)
          Dining (212)
          Hotel & Grounds (1097)
          Bathroom (24)
          Family and Play Areas (6)
          Business Centre & Event Rooms (2)
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          Questions & AnswersAsk a question
          Nakeeta W
          Hello - thank you for your thorough review. I am going to the Ritz in October. Very interested in knowing what you did not get and also...was there any nightlife for 35+ crowd? bar/billiards/music
          18 May 2017|
          What is your answer?
          Posting guidelines
          Submit
          Devinderjit R
          Do you offer all inclusive
          16 May 2017|
          Answer
          Response from carlosmontesdeoca | Property representative |
          Dear Devinderjit R, thank you for your question. Unfortunately, we do not offer this type of reservations. Nevertheless, we have different promotions under a European plan. You can review our website under offers and learn... More
          0
          Votes
          Maria N
          Do u offer water sports aka paddleboarding, kayaking, canoeing at your hotel?
          15 May 2017|
          Answer
          Response from carlosmontesdeoca | Property representative |
          Hi Maria, thank you for your question to The Ritz-Carlton, Cancun. We offer some activities like parasailing and jet skies under reservation and with an additional charge. Our official vendor based on the hotel can also set... More
          0
          Votes
          Room Tips
          "Don't pay for an oceanfront room, the view is the same as ocean view"
          Read review
          "Make sue to request a room with a sitting balcony. All have balconies but some are narrow and only for..."
          Read review
          "Just everything is ideal"
          Read review
          "We had a junior suite for 3 and we loved it."
          Read review
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