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2017-12-24 2017-12-25
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    The Ritz-Carlton, Cancun

    Retorno del Rey #36 | Zona Hotelera, Cancun 77500, Mexico
    +1 855-821-4553
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    2017-12-24 2017-12-25
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     43 people are viewing this hotel
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    US$847
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    Traveller (1974)
    Room & Suite (478)
    Pool & Beach (363)
    Overview
    • Excellent79%
    • Very good14%
    • Average4%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “club level” (375 reviews)
    “culinary center” (54 reviews)
    “club grille” (36 reviews)
    Wifi
    Parking
    Breakfast Buffet
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
    Offers from The Ritz-Carlton, Cancun
    Special Offer: Save up to 30% & credit
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    Rooms
    Dec 24Dec 25
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (3,020)
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    1 - 5 of 2,658 reviews

    Reviewed yesterday

    When there are so many places to choose from we are now choosing the Ritz more often. Not only do they have the best trained and personable employees, but their properties are top notch in location and amenities. We stayed in a beach/ocean view room...More

    Thank kenapastore
    Reviewed yesterday

    Like you, I read review after review carrying on about how good the resort and exceptional the service were. I looked at the photos and wasn't impressed. A few of the more negative reviews seemed to reinforce what the photos were saying.. this place couldn't...More

    1  Thank JezzaB312
    Reviewed 2 days ago via mobile

    We spent four lovely nights at the Ritz Cancun! The food was excellent and the service was exceptional!! Thank you David Cayuela for displaying excellent customer service during our stay! I would highly recommended staying here when visiting Cancun. It’s the best resort in the...More

    Thank YourTruly29
    Reviewed 4 days ago

    From check in to check out I was treated exceptionally well. The dinner in the casitas on the beach was an extraordinary experience that you must try at least once there. You cannot beat their service! The bell staff and breakfast staff were remarkable and...More

    Review collected in partnership with The Ritz-Carlton Hotel Company
    Thank Joseph D
    Response from Adriana Z, Front Desk Agent at The Ritz-Carlton, CancunResponded 3 days ago

    Dear Joseph D Receive my warmest greetings from The Ritz Carlton Cancun Thank you very much for taking the time to share your experience with us. It is truly pleasant to know how much you enjoyed your stay at our Resort and how much we...More

    Reviewed 4 days ago

    I love to read reviews before and after I stay somewhere. I read a particular review that reinforced how I felt I was treated by some of the staff at RCC. Let me first say this is a great place and I had the pleasure...More

    2  Thank Gregory W
    Response from Omar G, Director of Sales at The Ritz-Carlton, CancunResponded 3 days ago

    Dear Mr. Gregory W, Thank you very much for taking the time to write a review about your recent experience here at The Ritz-Carlton, Cancun! I am really sorry that you got that perception from some members of our staff, I would like to inform...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Children Activities (Kid / Family Friendly)
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Breakfast Available
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • US$307 - US$1,213 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Top resorts Hotel in Cancun
    • #3 On the Beach Hotel in Cancun
    • #3 Luxury Hotel in Cancun
    • #3 Spa Hotel in Cancun
    • #7 Family Hotel in Cancun
    • #9 Romantic Hotel in Cancun
    • #20 Business Hotel in Cancun
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 363
    • Reservation Options
    • TripAdvisor is proud to partner with Marriott, Expedia, TravelUp, Travelocity, Booking.com, Orbitz, Hotels.com, getaroom.com, Hotwire, Cancelon and Evoline ltd so you can book your The Ritz-Carlton, Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • Ritz-Carlton Cancun Hotel Cancun ,
    • Cancun Ritz Carlton ,
    • Ritz Cancun
    Add Photo Photos
    Traveller (1974)
    Room & Suite (478)
    Pool & Beach (363)
    Dining (222)
    Hotel & Grounds (1237)
    Bathroom (25)
    Family and Play Areas (7)
    Business Centre & Event Rooms (3)
    Nearby
    Sponsored by:
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    Ask a question
    Questions & Answers
    mtodd54
    8 December 2017|
    AnswerShow all 2 answers
    Response from The13thTraveleer | Reviewed this property |
    USA transfers I think it's 55$ to the hotel zone. they will wait for you with a sign.. reliable!!
    1
    Vote
    buckleyp2
    27 November 2017|
    AnswerShow all 5 answers
    Response from Omar G | Property representative |
    Good morning and thank you for your question, At the hotel, all our guests are able to exchange (or pay in cash) a total or $1,500.00 USD per each reservation per month. Have a safe flight!
    0
    Votes
    bucklep2
    20 November 2017|
    Answer
    Response from Omar G | Property representative |
    Thank you for your question, Beach chairs and towels (and umbrellas) are offered at no additional cost here at the hotel. Enhanced beach chairs (cabanas) are available for rent at $25.00 per day. Villas are also available... More
    0
    Votes
    Room Tips
    "Ocean view. You'll love waking up to the view."
    Read review
    "All offer good viewa"
    Read review
    "Ask for a room higher up to avoid the stink of cigar smoke from guests smoking by the pool."
    Read review
    "Really not a Bad View in the whole hotel"
    Read review
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