We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Ritz-Carlton, Cancun

7.2 km from Cancun centre
  • Free Wifi
  • Pool
  • Beachfront
Apr 2 Apr 3
1 room, 2 adults, 0 children
SAVE US$499 US$1,248*US$749*
View Deal
Retorno del Rey #36 | Zona Hotelera, Quintana Roo, Cancun 77500, Mexico
Special Offer
Save up to 30% & credit
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Sponsored by:
02/04/2017 03/04/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}
    02/04/2017 03/04/2017
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Show Available Rooms
    We’re sorry, there are no available rooms for this property on TripAdvisor. Please change dates or see offers from our partners.
    We’re sorry, there are no available rooms for this property on TripAdvisor. Please change dates or view all Cancun hotels with availability.
    Standard Room

    Getting you more information on this room

    Free Cancellation
    02/04/2017 03/04/2017
    Show Room Prices
    {"BOOKING_FEATURES": ["IB_IRG_RATE_VERIFICATION","IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "9e3d6434d3794ed28cb9baffc401c74f", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":152886,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[59344050],"additionalContentIds":[],"pollCount":0,"checkin":{"day":2,"month":4,"year":2017},"checkout":{"day":3,"month":4,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":749,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"9e3d6434d3794ed28cb9baffc401c74f","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":1248,"lowestMetaPrice":749,"additionalPartner":false,"highestMetaPriceDisplay":1248,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":1248,"lowestMetaPrice":749,"highestMetaPriceDisplay":1248,"hotelName":"The Ritz-Carlton, Cancun","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjllM2Q2NDM0ZDM3OTRlZDI4Y2I5YmFmZmM0MDFjNzRmIiwiQUlLIjoiOGNjMWVkYzFjZWVmNDAwMmIxOWE1MzlhOGE2MDU5MWUifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false}, "ibAvailability": true, "metaAvailability": true, "numHacTries": -1, "checkIn": "02/04/2017", "checkOut": "03/04/2017", "lowestPrice": "US$749", "hasDates": true, "hacComplete": true, "contentIdMappings": {"79409416":"CheapTicketsEWS","53908373":"TravelocityEWS","61490926":"Marriott1","37322252":"BookingCom","32610839":"Expedia","78856986":"OrbitzEWS","59344050":"RitzCarlton","109213324":"HotelsCom2IB"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","dust":{},"divClasses":"prw_rup prw_ibex_room_grid_hsx","moduleList":["handlers","tracking"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"}},"scriptFlags":null,"containerClass":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","dust":{},"divClasses":"prw_rup prw_ibex_mismatch_message","moduleList":["handler"],"js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"}},"scriptFlags":null,"containerClass":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","dust":{"amenities":"ibex_room_grid_row_hsx__amenities","bed_config":"ibex_room_grid_row_hsx__bed_config","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"},"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","moduleList":[],"js":{}},"scriptFlags":null,"containerClass":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/hotels\/sherpa-TA.png\"\/>"}
    {"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
    Traveller rating
    Traveller type
    Time of year
    • More languages
    All reviews club level club grill culinary center food presentations caribe bar breakfast buffet lobby lounge ocean front fitness center four seasons per day cold towels beach cabana my pleasure pool service concierge staff oceanfront room dinner on the beach beautiful property turn down service
    Reviewed 22 January 2014

    The Ritz Carlton was not as nice as some of the others I've stayed, but their staff was fantastic. I recommend renting a cabana daily and utilizing the beach services. They will take care of everything you need- just ask. The restaurants have good food...More

    Reviewed 22 January 2014

    We were at the Ritz on the club level the same time as Andrew and his family, and we agree with his whole review. The staff was OUTSTANDING, on the club level and throughout the hotel!!! Water was very rough, be careful....... amp

    Reviewed 20 January 2014

    Just arrived home from an amazing trip to the Ritz Carlton in Cancun. Although the hotel isn't the most glamorous Ritz that I have been too, the service and food were truly top notch. The friendly and happy staff were always willing to help and...More

    Reviewed 19 January 2014

    We really enjoyed out stay at is resort but I have some major issues with the amount of money we paid and what we got for that money. I realize you pay a premium when you go anywhere the week between Christmas and New Years....More

    Reviewed 18 January 2014

    We stayed here for four nights, five days in January and as luck would have it, it rained for five straight days! But about the hotel… The room is nice, but not any bargain for the price. No problems, just nothing spectacular and fairly expensive....More

    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Children Activities (Kid / Family Friendly)
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Breakfast Available
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    Hotel & Grounds (267)
    Pool/Beach Area (266)
    Room/Suite (220)
    Dining (141)
    Nearby Restaurants
    Cenacolo Traditional Italian Restaurant
    424 reviews
    .46 km away
    Puerto Madero Cancun
    3,241 reviews
    .24 km away
    Harry's Prime Steakhouse & Raw Bar
    2,663 reviews
    .28 km away
    547 reviews
    .60 km away
    Nearby Attractions
    Museo Sensorial del Tequila
    167 reviews
    1.44 km away
    Kukulcan Plaza
    622 reviews
    1.07 km away
    2,999 reviews
    1.24 km away
    Fish Spa Mexico
    491 reviews
    1.20 km away
    Questions & AnswersAsk a question
    is there an outside or balcony in the club lounge area? can you go outside from that level? I read somewhere that there is an upstairs area?
    19 March 2017|
    Response from Mark C | Reviewed this property |
    Yes just off the lobby bar is an outside area with couches and tables with a good view of the beach.
    do they have an adults pool?
    3 March 2017|
    What is your answer?
    Posting guidelines
    Meghan G
    Wifi free?
    2 March 2017|
    Response from wiregirl | Reviewed this property |
    Yes of course for the price you pay lol and all room face the ocean.
    Room Tips
    "Room number 6022 is a front ocean view and near one of the the elevators"
    enriquee737, 1 day agoRead review
    "away from the lobby"
    CruisingOn, 2 days agoRead review
    "Ask for an ocean view"
    Lisa P, 3 days agoRead review
    "The extra for an ocean front room is definitely worth it!"
    rxmarsden, 5 days agoRead review
    "Oceanfront means "front on view" of ocean. Ocean view gives a side view but plenty of ocean is..."
    Greg F, 1 month agoRead review
    "Get Sea View Deluxe room."
    Neil K, 1 month agoRead review
    "All rooms are ocean front"
    rapunzel2Nj, 1 month agoRead review
    "Club Ocean Rooms are fantastic"
    WKCA, 1 month agoRead review
    "All rooms have views of the ocean. Some are side views and others are oceanfront."
    Muffy1401, 1 month agoRead review
    "Club Level is a must"
    Rafael M, 1 month agoRead review
    Similar nearby hotels
    Grand Fiesta Americana Coral Beach Cancun
    JW Marriott Cancun Resort & Spa
    Live Aqua Beach Resort Cancun
    Secrets The Vine Cancun