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    The Ritz-Carlton, Cancun

    Retorno del Rey #36 | Zona Hotelera, Cancun 77500, Mexico
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    Best prices for your stay
    2017-07-30 2017-07-31
    Lock in the lowest price from our partners
    US$308US$487
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    Traveller (1799)
    Room & Suite (463)
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    Overview
    • Excellent78%
    • Very good15%
    • Average4%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “club level” (360 reviews)
    “club grill” (154 reviews)
    Free Wifi
    Parking
    Breakfast Buffet
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Butler Service
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
    Offers from The Ritz-Carlton, Cancun
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    Rooms
    Jul 30Jul 31
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (2,775)
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    There are newer reviews for The Ritz-Carlton, Cancun
    See the most recent reviews

    21 - 25 of 2,453 reviews

    Reviewed 1 week ago

    The Ritz Carlton Cancun is truly an exceptional hotel. I don't give too many 5 star reviews, but this hotel deserves such accolades. From reception to checkout no detail is overlooked. Friendly, extraordinarily helpful staff. Wonderful rooms with ocean views and every expected amenity. Amazing...More

    1  Thank Ed W
    Reviewed 1 week ago

    I cannot imagine staying anywhere else in Cancun. Ritz Carlton and each employee truly make you feel special and pampered. Rogelio Diaz at the beachside restaurant is the best! Each person that we encountered treat you as a valued customer and go out of their...More

    Review collected in partnership with The Ritz-Carlton Hotel Company
    Thank Texmom42
    Reviewed 1 week ago

    Still the best hotel in Cancun. I have stayed at Nizuc in Cancun, which is a 5 star hotel, but the overall experience at the Ritz has managed to keep it number one in my book. Pool area, however, needs updating event though pool side...More

    Review collected in partnership with The Ritz-Carlton Hotel Company
    Thank garybB4418AX
    Response from carlosmontesdeoca, Manager at The Ritz-Carlton, CancunResponded 1 week ago

    Dear GarybB4418AX, Thank you for taking the time to provide feedback from your recent stay with us. It was a true delight to read about how much you enjoyed all aspects of the resort, from the pool and beach service, hotel grounds and offerings, to...More

    Reviewed 1 week ago

    Great hotel, service, and atmosphere. Totally luxurious feel and attended to in all ways. No detail is left out. All they want to do is take care of you and please you, The pool is amazing and I could stay there all day. Would definitely...More

    Review collected in partnership with The Ritz-Carlton Hotel Company
    Thank Fivekidstraveler
    Response from carlosmontesdeoca, Manager at The Ritz-Carlton, CancunResponded 1 week ago

    Dear Fivekidstraveler, Thank you for your recent review of The Ritz-Carlton, Cancun. I'm so glad you enjoyed the amenities and special touches we provide to our guests to help enhance their luxury experience. We hope to have the pleasure of welcoming you back once again...More

    Reviewed 1 week ago via mobile

    We have been regular visitors of the Ritz Carlton Cancun for over 20 years. This hotel was fabulous for us as a couple and continues to be now that we have children. The staff is always extremely kind and go out of their way to...More

    Thank Amy M
    Response from carlosmontesdeoca, Manager at The Ritz-Carlton, CancunResponded 1 week ago

    Dear Amy, Thank you for choosing to stay with us again recently, and for your kind compliments and observations about our hotel. I am pleased to read that you had an enjoyable stay and was well taken care of by the team, at the hotel...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Children Activities (Kid / Family Friendly)
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Breakfast Available
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    Details
    • Price range
    • US$253 - US$939 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Top resorts Hotel in Cancun
    • #3 On the Beach Hotel in Cancun
    • #3 Spa Hotel in Cancun
    • #3 Luxury Hotel in Cancun
    • #9 Romantic Hotel in Cancun
    • #9 Family Hotel in Cancun
    • #21 Business Hotel in Cancun
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 363
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Ctrip TA, Hotels.com, Travelocity, TripOnline SA, Hotwire, Cancelon, getaroom.com, Evoline ltd and HotelQuickly so you can book your The Ritz-Carlton, Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • Ritz-Carlton Cancun Hotel Cancun ,
    • Cancun Ritz Carlton ,
    • Ritz Cancun
    Add Photo Photos
    Traveller (1799)
    Room & Suite (463)
    Pool & Beach (338)
    Dining (212)
    Hotel & Grounds (1114)
    Bathroom (24)
    Family and Play Areas (6)
    Business Centre & Event Rooms (3)
    Nearby
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    1.17 km away
     
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    .38 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    nr_clark
    17 July 2017|
    Answer
    Response from Crystal S | Reviewed this property |
    With the cabana you get chips and salsa, a fruit plate, 2 waters, popsicles, a waiter, some one who is refreshing the towels in the cabana, shade, a few beach chairs and a hammock :)
    1
    Vote
    Room Tips
    "Almost all rooms are ocean view so no need to pay extra for ocean front."
    Read review
    "All rooms have beach view all though some to the side. Higher the better."
    Read review
    "Ever room has a ocean view, the higher the better."
    Read review
    "Look for the ones with sea view, you would not be dissapointed"
    Read review
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