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The Ritz-Carlton, Cancun

travelup.comUS$411*
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#4 of 180 Hotels in Cancun
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$437*
US$411*
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US$437*
US$437*
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The Ritz-Carlton, Cancun
The Ritz-Carlton, Cancun
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2,641 Reviews from our TripAdvisor Community

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Showing 2,334: English reviews
w0rldtraveler007
Reviewed 15 February 2015

This is the nicest hotel in Cancun, with the most professional and attentive staff, and the best margarita in the world! The rooms are large, classically decorated, comfortable, and all have great views. The bed was perfect and the balcony overlooking the ocean was fantastic. The bathroom was huge and nice, though it took over a minute of running water...

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3Thank w0rldtraveler007
Las Vegas, Nevada
Reviewed 11 February 2015 via mobile

I went here for my birthday and it was amazing!!! My family and I went parasailing, saw pyramids, ate at great restraunts and the beach was great. The Ritz has its own private beach and the water is so warm! I loved Cancun so much! Wish I was there right now👍👍

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4Thank Brinley2
USA
Reviewed 10 February 2015

My wife and I recently stayed at he Ritz in Cancun. We had a room not designated with an ocean view that had the most beautiful views of the ocean. It had all the qualities you would expect from a Ritz Hotel but with the greatest staff of any Ritz that I've stayed in. They took great pride in their...

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2Thank fairger
Bronx, New York
Reviewed 10 February 2015

We went on our honeymoon here. It's a beautiful property, but definitely fell short in a few ways. It rained every day we were at the hotel, all day. Obviously not the hotel's fault but they seemed ill equipped to prepare indoor activities. For a Ritz Carlton, the game room is pretty pathetic with one foos ball table and a...

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2Thank luxetraveler2015
Richmond, Virginia
Reviewed 8 February 2015

after a week in Playaa Del Carmen resort, my husband and I stayed for 2 days at the Ritz.We had a very nice ocean view suite on the club floor.this is a great room.It has a separate living room and a good size bedroom with a small outdoor porch that looks out at the ocean, a dressing rom sink area...

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3Thank riclady
Rene R, Manager at The Ritz-Carlton, Cancun, responded to this review

Thank you very much for such a good description of The Club Level, we are so glad that you had a great time with us in a short time. We hope to have the chance to host you again. Looking Forward. Rene Ramirez Club Manager.

Charleston, WV
Reviewed 7 February 2015

My husband and I just spent 6 nights at the Ritz Carlton Cancun. The staff was amazing! They got to know you by name and everyone went out of their way to ensure we were taken care of. The property is elegant and well maintained. The housekeeping staff kept the room in perfect order. The pools were heated and the...

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6Thank LuvToGo20
Neptune Beach, Florida
Reviewed 7 February 2015

It's the Ritz..... what could be better. Everyone from the front desk to the beach side towel attendants could not have been more on top of things. We had an ocean front room, which did have the direct ocean view and a slightly larger balcony that the "side" view rooms. However, the side view rooms had a spectacular view as...

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2Thank GOLDIELOCKSTRAVEL
Edison, New Jersey
Reviewed 5 February 2015

We are avid travelers and have stayed at other five star Hotels. The Ritz Carlton extended quality of what you expect from the Ritz. The Concierge Staff namely Antonio, The Front desk staff with special mention to Sebastian and Damian and not to forget the Manager Mariana all went out of their way to make our trip a memorable one....

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1Thank Nazia H
Northamptonshire, United Kingdom
Reviewed 5 February 2015

This is the best holiday and hotel I have stayed in. We booked as a family of 4 (2 adults, 2 children) through Expedia. The hotel is amazing, the staff are the best I have ever come across and the grounds are constantly being cleaned and spruced up for guests. We arrived at about 11:00pm and my 10 year old...

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1Thank mariapl2015
Terrace Bay, Canada
Reviewed 4 February 2015

We were ther in November for a conference. We went a few days early. It was wonderful and relaxing. We had a couple massage, well worth the money. The spa is wonderful. The breakfast buffet is outstanding. The romantic dinner on the beach was really nice with your own private room.

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Thank slstewart03

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Considered one of the most elegant resorts in the world, The Ritz-Carlton, Cancun, reflects Mexico's rich architectural heritage in an atmosphere of magnificent sophistication. Minutes from many lively and leisurely attractions, our Cancun hotel resort features 363 guestrooms overlooking the sea, a 1,200-foot beach, sculpted outdoor swimming pools, a full service Spa, an impressive Culinary Center and award winning restaurants. ... more   less 

Additional Information about The Ritz-Carlton, Cancun

Address: Retorno del Rey #36 | Zona Hotelera, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $367 - $1,087 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Cancun 5*
Number of rooms: 363
Reservation Options:
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Also Known As:
Ritz-Carlton Cancun Hotel Cancun
Cancun Ritz Carlton
Ritz Cancun
Hotel Style:
#4 On the Beach Hotel in Cancun
#4 Luxury Hotel in Cancun
#4 Spa Hotel in Cancun
#4 Top resorts Hotel in Cancun
#9 Family Hotel in Cancun
#9 Romantic Hotel in Cancun
#21 Business Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton, Cancun staff and other travellers.
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Questions? Get answers from The Ritz-Carlton, Cancun staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't pay for an oceanfront room, the view is the same as ocean view”
  • This is an oceanfront view according to the Ritz Carlton Cancum
APP1972, 29 Apr 2017 | Read review
“Make sue to request a room with a sitting balcony. All have balconies but some are narrow and only for standing.”
scobaz, 27 Apr 2017 | Read review
“Just everything is ideal”
lwindrow, 20 Apr 2017 | Read review
“We had a junior suite for 3 and we loved it.”
DeniseLaw, 16 Apr 2017 | Read review
“All rooms are absolutely fabulous! Great views, and very spacious!”
OrlandoEnthusiast, 11 Apr 2017 | Read review
5 of 5
travelup.com
US$411* /night
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TravelocityUS$437
RitzCarlton.comUS$437
Expedia.comUS$437
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Prices are for 1 room, 2 adults
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