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Hyatt Ziva Cancun

Travellers' Choice award winner
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$532*
US$406*
Great Deal
US$532*
US$446*
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Hyatt Ziva Cancun
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3,624 Reviews from our TripAdvisor Community

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Showing 3,005: English reviews
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Moultrie, Georgia
Reviewed yesterday NEW

My wife and I were far from satisfied with the service we received. Our anniversary trip was not a very memorable one because of the deception experienced at this hotel. We will never, nor will any of our colleagues or associates, travel to this hotel again. Ever. When we arrived, we were not given the room we paid for. Instead,...

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4Thank kcohran
Annapolis, Maryland
Reviewed yesterday NEW

We stayed here for 4 days and had an awesome experience. We have been to a few all inclusive's and the Hyatt Ziva is the best! The service is unbelievable. Rubelsi at the beach was the most attentive of any server we have ever had. Our butler David was always on top of our needs. (room service, airport transfer). One...

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2Thank jackemiller209
Reviewed yesterday NEWvia mobile

Kudos to Jessica, Salvador and management of Playa Resorts for creating an amazing experience. The resort has stunning views a captivating environment as well as a diverse layout for all your vacationing needs and palate. I would definitely recommend this resort for anyone who is looking forward to relaxing and sitting back away from the riff raff while still being...

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3Thank Jerry C
Brasília, Brasil
Reviewed 2 days ago NEWvia mobile

The best resort ever. We had our honeymoon there and it was more than perfect. Starting with the reception with The attendent Julie. They gave us a sparkling wine and roses on the bed. Amazing. The beach weiter Rubelsi was very simpatic. The restaurant Chevys is fantastic.

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2Thank fabricio_e_daiane
Reviewed 2 days ago NEW

Really awesome hotel. Absolutely beautiful. There is nothing quite like going on a vacation and worrying about nothing at all. The one thing that didn't go perfectly was the brewery (they only had one beer of their own) but that was fixed by hanging out in the tequila bar with Abundio and Alejandro. They are two awesome servers who are...

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3Thank Connor V
Reviewed 2 days ago NEWvia mobile

We really enjoyed our vacation there. Had a great time at Habanero bar. Thanks to Alejandro, raul. And Reinaldo at the pool. Recommend it to everyone who wants to get away from stress.The thing we really enjoyed was the easy access to everything. Really walkable place

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2Thank Sarah S
College Station, Texas
Reviewed 2 days ago NEW

You'll read all the reviews about ample pool chairs, great restaurants, beautiful facilities, and even a wonderful candy story named Pasteles. But here's why you should visit. I called Sra. Velasco and requested some roses for our room as a little anniversary surprise. When we arrived, the roses had grown to two dozen. There was a bottle of champagne icing...

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7Thank bend962
Fairfax, Virginia
Reviewed 2 days ago NEW

Hyatt Ziva Cancun is a dream. I really do mean it. I'm a picky individual when it comes to hotels, service, food, environment, cleanliness and overall amenities, and Hyatt Ziva Cancun really does have it all. I got married at Hyatt Ziva Cancun December 2016. My 55 guests and I stayed at the resort and we had an splendid time....

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5Thank ysuarez913
Reviewed 2 days ago NEWvia mobile

Thanks Edwin and the hotel staff for preparing a perfect birthday present for me!!!! We stayed here for 5 days and the experience is just fantastic from the beginning to the end!! The staff here was nice and friendly

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2Thank Hailey Z
Dallas, Texas
Reviewed 3 days ago NEW

From the moment I arrived I was treated with respect and true concern. Every interaction was professional as well as personable. I was made to feel as if my enjoyment was goal number one. How can we assist? How can we pamper?

Review collected in partnership with Hyatt Hotels
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2Thank 977darlener

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Breakfast included
  • Bar/Lounge
  • Free Internet
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Babysitting
  • Multilingual Staff
Official Description (provided by the hotel)
Located on a spectacularly scenic peninsula - surrounded by ocean on three sides - and designed in a tranquil village-like setting, Hyatt Ziva Cancun connects guests to the natural beauty of Cancun's coast with several unexpected delights along the way. ... more   less 

Additional Information about Hyatt Ziva Cancun

Address: Blvd. Kukulcan, Manzana 51, Lote. 7 | Zona Hotelera, Cancun 77500, Mexico (Formerly Dreams Cancun Resort & Spa)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $455 - $1,231 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hyatt Ziva Cancun 4.5*
Number of rooms: 547
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, BookIt.com, Hotwire, Hotels.com, Hyatt Hotels Corporation, Cheap Tickets, HotelsClick, Cancelon, TripOnline SA, getaroom.com and HotelQuickly so you can book your Hyatt Ziva Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Dreams Cancun Resort & Spa
Dreams Hotel Cancun
Dreams Cancun Hotel
Camino Real Cancun
Dreams Cancun Mexico
Cancun Dream Resort
Dreams Resort Spa Cancun
Cancun Dreams Hotel
Dreams Resort Cancun Mexico
Hotel Style:
#7 Top resorts Hotel in Cancun
#7 Spa Hotel in Cancun
#7 Luxury Hotel in Cancun
#7 On the Beach Hotel in Cancun
#31 Romantic Hotel in Cancun
#33 Family Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Ziva Cancun staff and other travellers.
688 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Turquoise Tower has great room, if you can get one”
kcohran, 25 May 2017 | Read review
“My room was a standard room looking out to the sea. It was actually facing the open sea after the lighthouse, and i absolutely loved it.”
  • View from our standard room. Perfect for wedding photos.
  • Sky Terrace for wedding ceremony and cocktail hour
ysuarez913, 24 May 2017 | Read review
“An upper floor in the adults Only Turquoise Tower gives you much more privacy on your balcony. Check on free airport shuttle!”
Mr_Mrs_Scooters, 23 May 2017 | Read review
“I believe all rooms are good views due to the property location.”
374FrankC, 23 May 2017 | Read review
“Turquoize 11 th floor rooms for an awesome view”
AnnBarketS, 21 May 2017 | Read review
5 of 5
Bookit.com
US$406* /night
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Expedia.comUS$532
Booking.comUS$446
Hyatt.comUS$446
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*Disclaimer
Prices are for 1 room, 2 adults
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