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Hyatt Ziva Cancun

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Hyatt Ziva Cancun
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2,958 Reviews from our TripAdvisor Community

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Showing 2,445: English reviews
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Niskayuna, New York
Reviewed today NEWvia mobile

I went to the Hyatt Ziva with my family and 4 others. The highlight of vacation was a server by the pool named Irma. She was always around asking if we needed anything and was always glad to get us a new drink. She was great. Jacob was also great. He anticipated when we needed a drink and got us...

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Thank tgregory4
Niskayuna, New York
Reviewed today NEWvia mobile

I stayed at Hyatt Ziva and was so awesome. Irma my server by the pool was the best I would go back just to see Irma, Jacob was a great server as well, food was great and so much to do. I would recommend the Rivera Golf course it was 30 minutes from hotel and course was challenging and fun....

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Thank NachoNut
Boston, Massachusetts
Reviewed yesterday NEW

My husband and I vacationed in Cancun at Hotel Ziva Resort at the end of January with two other couples and had such a memorable trip! The resort was beautiful, the staff were more than friendly, and the food options were delicious. Our favorite days were spent on the beach, lounging in our double decker cabana that we rented for...

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Thank tchapbus
Grand Rapids, Michigan
Reviewed yesterday NEW

Just returned from a fabulous 5 night stay. I have visited 11 other all inclusives in this area and the Hyatt Ziva quickly and easily surpassed all of the others! Far and away the best resort that I have ever been to. There is something for everyone at this fabulous resort. Stunning views, top notch service, wonderful food and excellent...

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1Thank kimberlygE2287YB
Reviewed yesterday NEW

I want to commend the entire hotel staff for their fantastic service - it really is a treat and compensates for so many things. Special shout out to Daniel (poolside waiter), Carlos (poolside waiter), Carlos (poolside towels) and Elizabeth and Lidia - the 4 hand massage therapists at the Zen Spa. All of these people have provided such incredible service...

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1Thank Travis M
Reviewed yesterday NEW

Extra care given to our needs. Our fish was baked in foil with vegies every night. Sofia and Ceasar in the Mercado room were great for their attention and understanding. Also,Jose in the Mexican restaurant who told us that Tequila is kosher.

Review collected in partnership with Hyatt Hotels
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2Thank rosalie w
Trooper, Pennsylvania
Reviewed yesterday NEW

Review collected in partnership with Hyatt Hotels
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1Thank dilellam
King of Prussia, Pennsylvania
Reviewed yesterday NEW

We just returned from four nights at The Hyatt Ziva in Cancun. The resort is gorgeous. We were upgraded to Club Level and it was amazing. There is delicious food in the Club Lobby throughout the day, which my kids loved. The rooms had two spacious double beds and an amazing view of the beach and pools. The shower was...

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1Thank christine52930
Reviewed yesterday NEWvia mobile

Had a wonderful family vacation at Hyatt ziva. Had a great amount of stuff to do for kids and of course they loved the candy store! Staff was excellent including Carlos the waiter at the pool and Carlos who took care of the towels and set up at the pool. Both were awesome and super accommodating. Also, Pamela in the...

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Thank Stephanie S
Philadelphia, Pennsylvania
Reviewed 2 days ago NEW

Overall, great stay at Hyatt Ziva in Cancun. I've been to several all inclusive resorts and this among the better ones at which I have stayed. Location. About 20-30 min from the airport by car. I recommend private transfer if possible since it is the last hotel along the hotel row and you don't want to have to make several...

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3Thank ATdoc
HyattZivaCancun, General Manager at Hyatt Ziva Cancun, responded to this review

Dear ATdoc, It was a great privilege to have you as our guest here at Hyatt Ziva, and we thank you for writing this detailed review. It is with great pleasure that I learn of your pleasant stay with us. Our commitment as a team is to consistently exceed our guests expectations, and I read with delight that we were...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Breakfast included
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located on a spectacularly scenic peninsula - surrounded by ocean on three sides - and designed in a tranquil village-like setting, Hyatt Ziva Cancun connects guests to the natural beauty of Cancun's coast with several unexpected delights along the way. ... more   less 

Additional Information about Hyatt Ziva Cancun

Address: Blvd. Kukulcan, Manzana 51, Lote. 7 | Zona Hotelera, Cancun 77500, Mexico (Formerly Dreams Cancun Resort & Spa)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $475 - $1,055 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hyatt Ziva Cancun 4.5*
Number of rooms: 547
Reservation Options:
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Also Known As:
Dreams Cancun Resort & Spa
Dreams Hotel Cancun
Dreams Cancun Hotel
Camino Real Cancun
Dreams Cancun Mexico
Cancun Dream Resort
Dreams Resort Spa Cancun
Cancun Dreams Hotel
Dreams Resort Cancun Mexico
Hotel Style:
#7 Top resorts Hotel in Cancun
#7 Spa Hotel in Cancun
#7 On the Beach Hotel in Cancun
#7 Luxury Hotel in Cancun
#31 Romantic Hotel in Cancun
#33 Family Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Ziva Cancun staff and other travellers.
589 questions
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Questions? Get answers from Hyatt Ziva Cancun staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Quiet floors”
 of 5 bubbles fernandomY6455VV, 20 Feb 2017 | Read review
“Top floor has the best views of beach!”
 of 5 bubbles ervino972, 19 Feb 2017 | Read review
“Go for the Turquoize Tower if your budget allows. The rooms are really awesome.”
 of 5 bubbles BernieH733, 18 Feb 2017 | Read review
“Ocean view”
 of 5 bubbles J5527GHjohns, 18 Feb 2017 | Read review
“We enjoyed the Club Corner Suite!”
 of 5 bubbles TexasSunshine, 16 Feb 2017 | Read review
5 of 5