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2017-12-24 2017-12-25
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    The Westin Resort & Spa, Cancun

    Boulevlard Kukulcan KM 20, Cancun 77500, Mexico
    011 52 998 848 7400
    Hotel website
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    2017-12-24 2017-12-25
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    Traveller (2253)
    Pool & Beach (929)
    Room & Suite (802)
    • Excellent34%
    • Very good38%
    • Average16%
    • Poor7%
    • Terrible5%
    Travellers talk about
    “royal beach club” (492 reviews)
    “hotel zone” (336 reviews)
    “el palmar” (63 reviews)
    Free Internet
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Hotel
    Room Service
    Poolside Bar
    Fitness centre
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from The Westin Resort & Spa, Cancun
    Special Offer: Sunsational Savings
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    Dec 24Dec 25
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (3,246)
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    1 - 5 of 2,658 reviews

    Reviewed yesterday

    At the moment, the only rooms available are their former high end club rooms. There is only one pool open and one restaurant, but the club area is so small, it isn't an issue. The rooms are lovely and large and overall, the bargain to...More

    Thank shendrix
    Reviewed 3 days ago via mobile

    My wife and I went there for a five-day quick getaway. We are owners at this resort and have not been back there since 2012. The resort is very nice the grounds are well-kept, the front staff needs a little more training we used the...More

    Thank CEG43
    Reviewed 5 days ago

    Just stayed here. The staff is soooooooooo sweet! Every interaction positive!!! Room is nice, nothing fancy but clean and spacious with nice view. BUT > the rooms and the elevator and the lobby ALL smell like different strong perfumes. It is disgusting and makes the...More

    Thank Lisa N
    Response from Zasha G, SM Manager at The Westin Resort & Spa, CancunResponded 4 days ago

    Dear Lisa N, Thank you very much for sharing your comments. We're glad to hear that you enjoyed the kind service of our people and facilities, nevertheless, we regret to hear your perceptions about the fragrance. We will review this with our management team to...More

    Reviewed 1 week ago

    Even though hotel was under construction - we had a great time and a great stay. Housekeeper was awesome. Front desk staff was nice. The only real issue I had was after breakfast one morning, we needed to leave for a tour and wanted to...More

    1  Thank NashvilleNomad_04
    Response from Zasha G, SM Manager at The Westin Resort & Spa, CancunResponded 5 days ago

    Dear NashvilleNomad_04, Thank you very much for taking the time to share your comments. We're glad to hear that you had a good stay and enjoyed the service of our people at Housekeeping and Front Desk, regarding your comments about the breakfast, please note that...More

    Reviewed 1 week ago via mobile

    I absolutely love this hotel and the staff! I have stayed at this property 4 times in the last 2 years and every time it’s amazing! I have a trip planned again at the end of January 2018 and I just can’t wait! I’m excited...More

    1  Thank Bri&Suz
    Response from Zasha G, SM Manager at The Westin Resort & Spa, CancunResponded 1 week ago

    Dear Bri&Suz, Thank you very much for taking the time to share your comments. It's always a pleasure to welcome back our SPG Platinum members, and we're very happy to know that, once again, you had a renewal experience and enjoyed the beautiful location and...More

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    • Room Service
    • Restaurant
    • Beachfront
    • Spa
    • Free Parking
    • Bar/Lounge
    • Pool
    • Free Internet
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Spa
    • Bar/Lounge
    • Pool
    • Outdoor pool
    • Price range
    • US$143 - US$448 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #39 Luxury Hotel in Cancun
    • #47 Top resorts Hotel in Cancun
    • #47 Spa Hotel in Cancun
    • #51 Romantic Hotel in Cancun
    • #55 On the Beach Hotel in Cancun
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 379
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, BookIt.com, Expedia, Agoda, Prestigia, Hotels.com, Travelocity, Priceline, Orbitz, Hotwire, HotelsforEveryone, Evoline ltd, TripOnline SA and Cancelon so you can book your The Westin Resort & Spa, Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • Westin Resort And Spa Cancun ,
    • Westin Resort & Spa Cancun Hotel Cancun ,
    • Westin Hotel Cancun ,
    • Westin Cancun ,
    • The Westin Resort Spa Cancun ,
    • Cancun Westin
    Add Photo Photos
    Traveller (2253)
    Pool & Beach (929)
    Room & Suite (802)
    Dining (293)
    Hotel & Grounds (1313)
    Bathroom (88)
    Business Centre & Event Rooms (18)
    Family and Play Areas (10)
    Sponsored by:
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    Ask a question
    Questions & Answers
    Ritesh S
    8 December 2017|
    Response from CEG43 | Reviewed this property |
    3 December 2017|
    AnswerShow all 2 answers
    Response from lightblue1110 | Reviewed this property |
    I don't know but the construction was kinda annoying. the rooms were nice though.
    25 November 2017|
    AnswerShow all 2 answers
    Response from lightblue1110 | Reviewed this property |
    we ate by the pool for lunch and little pricey and just ok. breakfast was also ok and a little pricey
    Room Tips
    "Definitely go with beach view!"
    Read review
    "If you pay on line keep receipt and ask for room 2316"
    Read review
    "We would suggest you ask for a room in the front since we were on the pool side and didn't get much wind..."
    Read review
    "Beach view is excellent, but lagoon views have the sunset!"
    Read review
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