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Club Med Cancun Yucatan

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Traveller (4116)
Pool & Beach (950)
Room & Suite (629)
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Overview
  • Excellent67%
  • Very good23%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
“water skiing”(337 reviews)
“circus team”(204 reviews)
“car wash”(193 reviews)
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
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Offers from Club Med Cancun Yucatan
Announcement: Premium All-inclusive
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Reviews (6,465)
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2,393
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75
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All reviewswater skiingcircus teamcar washjade buildingcrazy signschef de villagela haciendabeach boysflying trapezeland sportstennis lessonswaterski teamjade poolwake boardinglas cazuelasaqua gymsnorkeling area
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1,431 - 1,435 of 3,575 reviews
Reviewed 4 May 2016

I visited Club Med Cancun in April of 2015. I brought two kids, age 10 and 6. I mostly liked the club. I had never been to a Club Med so I had to learn what the heck “crazy signs” were and get used to...More

3  Thank emyg
Response from Club Med Ψ, Customer Relations at Club Med Cancun YucatanResponded 19 May 2016

Hello, We enjoyed having you and your children at Club Med Cancun Yucatan in April last year. It sounds like you adapted to the Club Med lifestyle quickly and we’re sure you have Crazy Signs memorized by now. We’re glad you loved our food and...More

Reviewed 4 May 2016

The location and the people were AWESOME! The beds and the food were HORRIBLE! We stayed in the "luxury" 5T area called Jade, the privacy and quality of the common areas as well as the service were excellent. However can you really push two old...More

Review collected in partnership with Club Med
1  Thank greggf69
Response from Club Med Ψ, eGO at Club Med Cancun YucatanResponded 5 May 2016

Dear greggf69, Thank you for choosing Club Med. We are glad that you enjoyed our beautiful location and the service level that you received in the Jade 5T. We are surprised and disheartened to learn of your disappointment with the quality of the entrees. Our...More

Reviewed 4 May 2016

We are regular Club Med goers and travelled to this one in April 2016. We had previously travelled there in August 2008. Compared to before and to some other Club Meds we found the food was less interesting and lacked in choice. The staff was...More

2  Thank MDPL2014
Response from Club Med Ψ, eGO at Club Med Cancun YucatanResponded 5 May 2016

Dear MDPL2014, We would like to express our sincere gratitude for your continued loyalty to Club Med. It is always a pleasure to hear from a great member. We are absolutely thrilled that your children had a wonderful experience in the Mini and Petit Clubs....More

Reviewed 3 May 2016

Had a great time thanks. All the GOs I dealt with were genuinely friendly and I couldn't say a bad word about any of them. Especially the water ski GOs! This is my happy place so any time I go there is like heaven to...More

Review collected in partnership with Club Med
1  Thank Ozskibum
Response from Club Med Ψ, Customer Relations at Club Med Cancun YucatanResponded 26 May 2016

Hello, We’re so glad you had a great time with us! We’re so happy that you found our GOs to be genuinely friendly, especially our water ski GOs. It’s wonderful that Club Med Cancun Yucatan is your happy place. We love providing you with a...More

Reviewed 3 May 2016

If your a foodie who has children that are busy this is the place to go. Food is typically French, the bread table is just amazing. The Mexican restaurant was a little of a disappointment so we ate mainly in the buffet which was amazing....More

Thank Smellors
Response from Club Med Ψ, Customer Relations at Club Med Cancun YucatanResponded 6 May 2016

We’re thrilled to read this lovely review on Club Med Cancun Yucatan! We’re especially happy you and your family had a wonderful holiday, and that you found the dining and mojitos to be particularly delicious. We hope you’ll come back to the party soon! -...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Beachfront
Free Internet
Free Parking
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Tennis Court
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$246 - US$940 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Cancun
#15 Top resorts Hotel in Cancun
#15 Romantic Hotel in Cancun
#16 On the Beach Hotel in Cancun
#16 Luxury Hotel in Cancun
#16 Spa Hotel in Cancun
#26 Business Hotel in Cancun
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$246 - US$940 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Cancun
#15 Top resorts Hotel in Cancun
#15 Romantic Hotel in Cancun
#16 On the Beach Hotel in Cancun
#16 Luxury Hotel in Cancun
#16 Spa Hotel in Cancun
#26 Business Hotel in Cancun
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (4116)
Pool & Beach (950)
Room & Suite (629)
Dining (333)
Amenities (192)
Family and Play Areas (102)
Business Centre & Event Rooms (3)
Questions & Answers
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Elena S
14 April 2018|
Answer
Response from Francine H | Reviewed this property |
Hello! We live in Mexico and the problems are always in certain areas of cities - you won’t be in any danger in Club Med. Its a bit like Chicago: some areas you would never go to. Don’t cancel - you will have a great... More
1
Vote
LabelleKosh
23 March 2018|
AnswerShow all 2 answers
Response from Charles-Antoine P | Reviewed this property |
For waterskiing you first need to be 18 because there is alligators and there’s a boat where you just go between the good hours and you can just go waterskiing
0
Votes
Room Tips
"Get a room away from the pool. On the lagoon. Close and quite if you are on the non-pool side."
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"Opolo 8112 is west facing on the lagoon with sunsets and very quiet."
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"First floor rooms can be noisy because the halls are walkways to the end of the resort"
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"Jade if you book early and can get it. Aquamarina if you want to be out of the way at bit and beside tennis..."
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