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Club Med Cancun Yucatan

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Club Med Cancun Yucatan
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4,001 Reviews from our TripAdvisor Community

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There are newer reviews for Club Med Cancun Yucatan
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Showing 2,417: English reviews
Sunny Isles Beach, Florida
Level Contributor
22 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 6 October 2012 via mobile

Stayed Sep 30-Oct 3 Had ocean view 2nd floor Granate building. View of the full moon coming up over the water thru the trees was nice. A/C was cranking all the time but the room felt a bit damp, especially in the bed. Fun watching tv en francais and espanol with french subtitles. Internet in a few areas was good... More 

Helpful?
2 Thank flmike777
clubmedofficial, Guest Relations Manager at Club Med Cancun Yucatan, responded to this review

Dear flmike777, Thank you for taking the time to post a review about Club Med Cancun Yucatan. We love when our guests have a fantastic vacation, and we're so glad to know you found our staff, dining options and facilities to be terrific. Thank you again for your feedback, and please know we are currently addressing the concerns you mentioned.... More 

Santa Barbara, California
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 October 2012

Water ski and trapeze are the best! We love Annie-Claude Leblanc, & Monse Luviano at water ski! Mad Max and Alex at trapeze are the best! Marc Fitzgerald at Land sports is so much fun, and the shows by Melinda Jean were great! Claude at reception is very helpful! Casey is so helpful at windsurfing. We will go back time... More 

Helpful?
Thank MtyBary
clubmedofficial, Guest Relations Manager at Club Med Cancun Yucatan, responded to this review

Dear MtyBary, Thanks for the kind words! We're so happy to hear you had such a terrific vacation and 20th wedding anniversary! We're especially glad you chose to celebrate with us and that you enjoyed all the activities our resort has to offer such as our trapeze, water skiing and more. We're also thrilled to know our dining options and... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 October 2012

The CM in Cancun is a beautiful resort with palm trees and a blue ocean. It was very clean and the GO's were amazing. However I can imagine that this is totally different in July and August when the resort is fully booked. In September there were only around 200 guests so it was really quiet and perfect for a... More 

Helpful?
3 Thank Pakbaires
clubmedofficial, Guest Relations Manager at Club Med Cancun Yucatan, responded to this review

Dear Pakbaires, Thank you for posting a review about our Club Med Cancun resort. We love when our guests have a fabulous vacation and we're so glad our resort surpassed your every expectation. It also gives us pure joy to know that you found our sports, Kids' Clubs, facilities, dining options, entertainment, and staff to be absolutely terrific. Thank you... More 

London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 26 September 2012

This is my fourth trip to a Club Med resort as well as having been to countless other resorts and chains of restaurants worldwide and this was by far my favourite. Located on the tip of the Peninsula, this resort is surrounded by beautiful ocean and has facilities to suit everyones needs. The food was great, the buffets were lovely... More 

Helpful?
2 Thank nickpike
clubmedofficial, Guest Relations Manager at Club Med Cancun Yucatan, responded to this review

Dear nickpike, Thanks for the kind words! We are pleased to hear you had a fantastic experience and that our dining options, staff and facilities exceeded your every expectation. It is our goal to make sure each guest has a memorable vacation and we're ecstatic to know our Club Med Cancun resort is by far your favorite! Thank you again... More 

Germany
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 25 September 2012

We ( 2 adults and two kids 4 and 5 years) spend in September 2011 three weeks in Club Med Cancun (Jade building). After knowing about 20 Club Med resorts we were amazed by this excellent team. Friendlyness of the staff members, availbilty to fullfil our requests and the special Club Med ambiance based on interaction with the staff and... More 

Helpful?
3 Thank domamato
clubmedofficial, Guest Relations Manager at Club Med Cancun Yucatan, responded to this review

Dear domamato, Thanks for the review! It sounds like you had an amazing vacation and enjoyed all our resort has to offer such as our many dining options and sports. We're also so glad you found our staff to be the best of all the Club Med resorts you have visited! We're thrilled you had an outstanding vacation, and we... More 

Toronto, Canada
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 24 September 2012

This review will be quite short, since virtually everything at Club Med Cancun was fantastic. We stayed at the Club Jade, the private ''resort within a resort''. Service, food, staff, rooms, everything was superb. Our only regret is that we booked only 1 week, next time it will for at least 10 days to 2 weeks. The activities were well... More 

Helpful?
1 Thank Fil S
clubmedofficial, Guest Relations Manager at Club Med Cancun Yucatan, responded to this review

Dear Fil S, Thank you for sharing about your stay at Club Med Cancun Yucatan. We are so happy to hear you had a wonderful vacation and that our food, staff, service, and rooms exceeded your every expectation. It is our goal to make sure each guest has a memorable experience and we are so glad to know you wished... More 

Geneva, Switzerland
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 21 September 2012

From the 1st to the 16th of September: low season therefore not many GMs in the club which made the GOs presence important and necessary! Would be preferable to go another time of year for more partying! But this time of year was perfect for all kinds of activities as there was no waiting time (sailing, tennis, trapeze, water ski... More 

Helpful?
Thank M D
clubmedofficial, Guest Relations Manager at Club Med Cancun Yucatan, responded to this review

Dear M D, Thanks for sharing about your stay at our resort. It sounds like you had a fabulous time enjoying all our resort has to offer such as the sailing, trapeze, water skiing, and so much more. It is our goal to make sure each guest has an amazing sta,y and we're so happy to hear our G.O.'s made... More 

Bronxville, NY
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed 19 September 2012

My daughter and I went to club med, cancun the last week of August. since we traveled via Jetblue, coming off the plane was easy. Waiting to get suit case, bring to scanner, then walk to guard that checks your passport. People in the airport were helpful, when they asked me where I was going they told me to follow... More 

Helpful?
2 Thank happynewyorker
clubmedofficial, Guest Relations Manager at Club Med Cancun Yucatan, responded to this review

Dear happynewyorker, Thank you for taking the time to post a review about our resort. We are so glad to hear you and your daughter had a relaxing vacation and that you found our pool and activities to be terrific. Thank you for your suggestions as we are always looking for ways to improve and appreciate any insights our guests... More 

Geneva, Switzerland
Level Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 17 September 2012

The place, the team, the food, the drinks, the atmosphere, the weather, the rooms, the sports, the entertainment - absolutely everything was wonderful about Club Med Cancun!! I stayed for 2 unforgettable weeks with my family and friends. It was low season whilst we were there so the club was quite empty - but this meant that we did not... More 

Helpful?
4 Thank jellybean2238
clubmedofficial, Guest Relations Manager at Club Med Cancun Yucatan, responded to this review

Dear Jellybean2238, Thanks for the kind words! We are so glad you had an amazing time at our Club Med Cancun resort and that you enjoyed all we have to offer such as our dining, accommodations, activities, and more. It also gives us great joy to know you would recommend our resort to anyone! Thank you again for taking the... More 

Nashville, Tennessee
1 review
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 15 September 2012

Watch out if you choose to spend the money to go to this resort. Yes, it is all inclusive, but there are many things to do they do not share with you that can be a lot of fun if you know before you go. Their goal is to get you to pay extra for the things they offer vs... More 

Helpful?
13 Thank tracycollins
clubmedofficial, Guest Relations Manager at Club Med Cancun Yucatan, responded to this review

Dear tracycollins, Thank you for posting a review about our Club Med Cancun resort. First and foremost, we would like to apologize for not exceeding your every expectation. Please know we are currently addressing the issues you have mentioned and thank you for your insights. We are always looking for ways to improve and greatly appreciate any suggestions our guests... More 

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
GreenPartner Learn More
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Discover the wonders of Mexico in this environmentally friendly all-inclusive family resort nestled on a pristine stretch of world-famous Mayan Riviera beach. Travel to Club Med Cancun Yucatan with your family to enjoy a carefree all-inclusive vacation amidst the sumptuous amenities, natural beauty and a relaxing atmosphere that make this unique family resort as breathtaking as it is adventurous. Uncover a fresh perspective on the charm of the Mexican culture and experience a vacation filled with enhancements for the entire family. There's so much about this newly redesigned resort that will touch your family for years to come: refined accommodations, excursions* to Mayan archeological sites, a new Club Med Spa by Comfort Zone*, 3 restaurants including 1 fine Mexican dining venue and 1 serving worldwide specialties, and more. ... more   less 

Additional Information about Club Med Cancun Yucatan

Address: Punta Nizuc, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $349 - $1,229 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Club Med Cancun Yucatan 4*
Number of rooms: 436
Reservation Options:
TripAdvisor is proud to partner with Club Med and BookIt.com so you can book your Club Med Cancun Yucatan reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Club Med Cancun Yucatan Hotel Cancun
Cancun Club Med
Club Med Cancun Resort
Hotel Style:
#1 Family Hotel in Cancun
#15 Romantic Hotel in Cancun
#23 Spa Hotel in Cancun
#27 Business Hotel in Cancun
#27 Top resorts Hotel in Cancun
#27 Luxury Hotel in Cancun
#29 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Club Med Cancun Yucatan staff and other travellers.
248 questions
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OGDEN DUNES, IN
7 days ago

See all questions (248)

Questions? Get answers from Club Med Cancun Yucatan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“You can't go wrong with the rooms here. We stayed in Obsidiana on the 3rd floor w/ a lagoon view, which was amazing. Very private.”
 of 5 bubbles S2828RTjenniferm, 3 Dec 2016 | Read review
“Ground floor, Turqueta building, rooms 4008, 4010, 4006”
 of 5 bubbles Sue_near_Boston, 29 Nov 2016 | Read review
“eat dinner at the Mexican specialty restaurant, las cazuelas”
  • view of lagoon from balcony
  • standard room with balcony
 of 5 bubbles nonamect, 29 Nov 2016 | Read review
“Stay in the Jade space”
 of 5 bubbles sallkall, 29 Nov 2016 | Read review
“Rooms at the Granate section are updated and close to everything”
 of 5 bubbles JAL1108, 27 Nov 2016 | Read review
5 of 5
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