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Presidente InterContinental Cancun Resort

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#14 of 182 Hotels in Cancun
Certificate of Excellence
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1 room 2 adults 0 children
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Presidente InterContinental Cancun Resort
Presidente InterContinental Cancun Resort
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2,231 Reviews from our TripAdvisor Community

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Showing 1,362: English reviews
Harrisburg
Reviewed yesterday NEW

Our lagoon view room had a spectacular view of the city. However, we do wish that there was more than one chair in the room so we could both read and/or surf the Internet. The hotel zone bus ran frequently and stopped right outside the hotel. Food was excellent. Beach and pools are well maintained. Service impeccable.

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Helpful?
Thank Midwest_Karen
Santa Fe, New Mexico
Reviewed yesterday NEWvia mobile

Spent eight nights in ocean view club floor on a last minute reservation. Very comfortable room and bed with beautiful view. Access to club lounge provides great breakfast and evening snacks and drinks; enough to use as two meals if desired. Also three very good restaurants , beautiful beach and pools. Even an adult quiet pool!

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Helpful?
Thank Ray5823
San Diego, California
Reviewed 2 days ago NEW

for the most part, i give this place full stars across the board. the ONE THING is to be careful of where your room is. if you are too close to the main reception area there is a lot of NOISE . i mean 2am dancing and singing kind of noise which you will hear perfectly because of the fantastic...

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Thank SoCalRoadMan
Manhattan Beach, CA
Reviewed 2 days ago NEW

Great location on a pristine beach. Nice restaurants on the property. Poolside bar with good drinks and bar food they will walk out to where ever you are on the beach. There is a nice work out room, good business center, travel agency on site that can arrange tours,etc. Walking distance to shops and other restaurants. When a taxi picks...

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Thank Yvettetravels
Sacramento, California
Reviewed 2 days ago NEW

I really have been putting off this review for selfish reasons. I love this place. The hotel is nice and clean etc etc, but what makes this place unforgettable is the BEACH. Its so beautiful. Seriously the best beach in CANCUN right in front of this hotel. Believe me when i say that is it worth the stay. I have...

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1Thank Magimago
Reviewed 3 days ago NEWvia mobile

We had the best time in this gorgeous hotel. We had a club floor room with a great balcony and gorgeous views! Loved the room , very spacious and well appointed... However not too crazy about the all glass bathroom concept! Service was excellent especially the housekeeping staff and the restaurants staff . Food was delicious and reasonably priced ....

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Thank Nadou123
Grand Rapids, Michigan
Reviewed 4 days ago NEWvia mobile

My husband and I stayed here for 2 days. The room was updated and clean. The staff very nice. Everyone had a smile on their face and was helpful ! The beach is great. The water was calm and so beautiful!

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Thank EricLynn
Nashua, New Hampshire
Reviewed 6 days ago NEW

A great end to a great vacation! This site has been newly renovated and although the infrastructure has not changed, the service has improved greatly. First of all, it is hard to object to anything at an Intercontinental property. Service and ambiance is always top notch. Secondly, at this site the El Presidente sports probably the best beach in the...

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Thank Jose P
USA
Reviewed 1 week ago

This might have been considered a resort in the 1980-90's, but nowadays should be considered a hotel on an awesome beach. It's clientele is mostly airline flight crews and while i was there, Mexican and European travelers. Which explains why few employees spoke english and most who did there was always communication issues/misinformation. Misinformation and customer service were like I...

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2Thank to_the_point_reviews
Victorio C, Resort Manager at Presidente InterContinental Cancun Resort, responded to this review

Dear to_the_point_reviews, We are grateful for your comments on this important web site for travelers, every comment is reviewed punctually in order to be in the taste of our guests. We especially appreciate the comments that give us the opportunity to improve and we very much regret that your perception of our property was different from what we wanted to...

Katy, Texas
Reviewed 1 week ago

Plenty of good restaurants in this hotel. The breakfast buffet is superbe. We stayed twice (at the start and end of our vacation) and both times we were told we were being given "Gold Member" upgrades, but the result was a plain room with a view across the road. If you want to enjoy the sea view, book it first!

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Helpful?
Thank DTS_59

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Amenities

Highlights
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Presidente InterContinental Cancun Resort is all you could ever want in a tropical retreat: comfy accommodations, superb restaurants and a picture-perfect beach. Central shops and nightlife are 10 minutes away, Isla Mujeres is just across the water, and there s a golf course next door. In two hours or less, you ll stand in awe of ancient Mayan ruins. ... more   less 

Additional Information about Presidente InterContinental Cancun Resort

Address: Blvd Kukulcan Km 7.5 | Hotel Zone, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $329 - $566 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Presidente InterContinental Cancun Resort 4*
Number of rooms: 300
Reservation Options:
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Also Known As:
Intercontinental Presidente Cancun Hotel Cancun
Intercontinental Cancun
Hotel Style:
#13 Spa Hotel in Cancun
#13 Top resorts Hotel in Cancun
#14 On the Beach Hotel in Cancun
#14 Luxury Hotel in Cancun
#28 Family Hotel in Cancun
#32 Business Hotel in Cancun
#38 Romantic Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Presidente InterContinental Cancun Resort staff and other travellers.
149 questions
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Questions? Get answers from Presidente InterContinental Cancun Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“do not accept a room on the ground floor”
 of 5 bubbles Yvettetravels, 18 Jan 2017 | Read review
“get a room with a view of the beach, worth it”
 of 5 bubbles Magimago, 18 Jan 2017 | Read review
“both the lagoon side and seaside offer great views,”
 of 5 bubbles JoseP471, 14 Jan 2017 | Read review
“Get Ocean FRONT room only or you will be sorry”
 of 5 bubbles to_the_point_reviews, 12 Jan 2017 | Read review
“Book the view you desire - sea view doesn't come as a free upgrade”
 of 5 bubbles DTS_59, 10 Jan 2017 | Read review
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