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Presidente InterContinental Cancun Resort

2,608 reviews
#17 of 177 Hotels in Cancun
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Traveller (2307)
Room & Suite (869)
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Overview
  • Excellent61%
  • Very good26%
  • Average8%
  • Poor3%
  • Terrible2%
Travellers talk about
“the club lounge”(80 reviews)
“le cap”(21 reviews)
“great beach”(90 reviews)
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4.0 Star Hotel
All hotel details
Offers from Presidente InterContinental Cancun Resort
Special Offer: Save on Hotel Packages!
Hotel deals
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Rooms
Jan 28Jan 29
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,608)Write a Review
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Traveller rating
887
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887
436
119
72
49
Show reviews that mention
All reviewsthe club loungele capgreat beachhotel zonecancun resortcalm waterswhite sandbreakfast buffetocean viewbusiness centerbeach barbus stopthe general managerplenty of chairsplaya del carmenadult poolthe entire staff
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1 - 5 of 1,563 reviews
Reviewed 3 days ago via mobile

I travel frequently for work and was extremely disappointed as I left my travel speaker in the hotel room when I checked out. I contacted the hotel the next day and the front desk staff was not helpful nor would they put me in contact...More

Thank PitPatTravels
Hotel's Favourite
Reviewed 5 weeks ago

We were greeted friendly by the bell hop at the entrance and the front desk person was very friendly, professional and efficient at check-in. Our room was excellent, everything new and clean. We had a view of the lagoon and hotel zone from our room....More

Thank Tom-WCT
Response from PIC_Cancun, General Manager at Presidente InterContinental Cancun ResortResponded 4 weeks ago

Dear Tom-WCT, I thank you for taking your time to let us know how you perceived your stay at our resort. I'm glad you enjoyed the food and our staff service, once again, . We read all reviews and we use them as tools to...More

Reviewed 1 week ago

Before I went to the hotel, I contacted a chief, Adolfo if we could upgrade a room with an ocean view. Not only Adolfo upgraded the room, but also provided free champagne and straw berry covered with chocolate. Surprisingly, chief Adolfo replied within one hour...More

Thank Mh C
Response from PIC_Cancun, General Manager at Presidente InterContinental Cancun ResortResponded 1 week ago

Dear Mh C, Thank you for sharing your comment with us, I’m please to read that you enjoy your stay in our resort, hope we can have the opportunity to welcome you return. Thank you for the good comments about our Chief Concierge Adolgo, I´m...More

Reviewed 1 week ago via mobile

gustavo manzano for a supervisor, all the staff really polite and nice ...but my favorite was gustavo manzano...i highly recommend this hotel, nice view, nice people and so on.... you have to come is a lovely place to beMore

Thank ruben c
Response from PIC_Cancun, General Manager at Presidente InterContinental Cancun ResortResponded 1 week ago

Dear ruben c, Thank you very much for sharing your experience with us, it is always our pleasure as a team to be part of your good memories and be a valuable contribution in the creation of perfect experiences for our guest. Thank you for...More

Reviewed 1 week ago

The Presidente was one of the first hotels built at Cancun like some 50 years ago. Today its reputation and the hotel are spotless in presentation. Everything is done so well, and the beach lagoon and grass hut themed restaurant are just excellent. Nothing along...More

Thank HuskyAK
Response from PIC_Cancun, General Manager at Presidente InterContinental Cancun ResortResponded 1 week ago

Dear HuskyAK, Thank you for this wonderful review , i would like to thank you for taking your time and post your comments on this important web for travelers; believe me your feedback is really appreciated. I'm glad you enjoyed our facilities and service, once...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Beachfront
Pool
Room Service
Free Internet
Free Parking
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Spa
Adult pool
Outdoor pool
Details
Price range
US$195 - US$360 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Spa Hotel in Cancun
#16 Top resorts Hotel in Cancun
#17 Luxury Hotel in Cancun
#17 On the Beach Hotel in Cancun
#24 Family Hotel in Cancun
#31 Business Hotel in Cancun
#38 Romantic Hotel in Cancun
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$195 - US$360 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Spa Hotel in Cancun
#16 Top resorts Hotel in Cancun
#17 Luxury Hotel in Cancun
#17 On the Beach Hotel in Cancun
#24 Family Hotel in Cancun
#31 Business Hotel in Cancun
#38 Romantic Hotel in Cancun
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (2307)
Room & Suite (869)
Pool & Beach (709)
Dining (267)
Hotel & Grounds (1371)
Bathroom (62)
Business Centre & Event Rooms (17)
Family and Play Areas (5)
Questions & Answers
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Aayanah D
17 December 2017|
Answer
Response from Michael R | Reviewed this property |
No. They will put a hold on your CC based upon the length of your stay, but there's no fee for anything you don't purchase or use. I joined the IHG club and my deposit was released 4 days into my 9 day stay. This hotel... More
0
Votes
naisee2
14 December 2017|
AnswerShow all 3 answers
Response from demendieta | Reviewed this property |
It is an amazing room with view of the Caribbean ocean. Highly recommended
0
Votes
Mike D
2 December 2017|
Answer
Response from Michael R | Reviewed this property |
I think it was about $17 per night.
1
Vote
Room Tips
"An ATM is not working."
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"The beach view rooms are worth the extra cost - just for the beach view! Fun to watch all the beach..."
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"Upgrade to a club room and talk to Archangel, Gustavo, and Selene. When you go to the beach try to get the..."
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"Register for IHG membership - They value it, and you get excellent Concierge access"
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