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Visited this wonderful hotel at the beginning of spring, the staff are very warm and friendly, food was outstanding!
Entertainment was okay, we found the evenings especially after 10pm very quiet, maybe a nice wine bar or disco would be good.
The ground were immaculate....More
I would not recommend this hotel it is too overpriced for a start from talking to people on the plane we payed more to stay here than they did to stay at moon palace. We booked through Thomas cook for 2 people as we also...More
My family thoroughly enjoyed our stay in July at the Iberostar property. The staff was fantastic (particularly our concierge Yanet and the water aerobics instructor Claudia). Everyone was very friendly, all smiles, and so energetic at all hours of the day. There were always activities...More
1 Thank Barb B
Response from Quality Manager I, Quality Manager at Iberostar CancunResponded yesterday
Thank you very much for your kind review and for choosing Iberostar Cancun on your recent holidays.
We are delighted to read that we offered you a lovely experience, and it is gratifying to know that you enjoyed our beach, your beautiful room,...More
It was our reunion with a total of 26 people from 7 families. Our first Cancun trip.
- Checking in and out: "Fernando" at the front desk is AWESOME! Thank you Fernando.
- Room: clean with great view. Thank you.
- Pools: again,...More
Visited this hotel with my husband and children aged 15 and 12. We had a sea view room. There was plenty of space for all of us to exist. Great view of pool and beach. Couldn't fault the hotel, there was plenty to do via...More
Response from Quality Manager I, Quality Manager at Iberostar CancunResponded 3 days ago
We would like to thank you for choosing Iberostar Cancun as your holiday destination on your recent visit to the beautiful Mexican Caribbean.
It is rewarding to know that you and your family had a wonderful time at our beautiful facilities and that...More