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From check-in to check-out, all of the hotel staff were excellent. They helped us at every turn, and always had a smile and greeted us with a kind hello.
We did have some issue with our electricity in our room, and while it was not...More
Spent last week at Iberostar Cancun our first time at this chain. Absolutely amazing experience from check-in to check out time. We arrived around 1 pm and they were able to accommodate our party of 10 in getting into our rooms. Food at buffets were...More
This hotel has some of the most beautiful views in Cancun, it's a gem in it's architecture and layout. It has some very fine employee's, so why would they be substandard in food & food service?
I chose iberostar particularly for food & was tremendously...More
7 of our family went to Iberostar in Cancun.
The Pool and beach are fantastic we would give it an 8 out of 10. Be aware that the service is a little slow outside because of area a waitress has to cover!
At the hotel...More
My family and I visited Iberostar- Cancun in May 2017 for my aunt & uncles wedding. It was one of the most beautiful and well cared for resorts I have visited. We had about 30 people in our group coming from all over the US....More
7 Thank victorialturner
Response from Quality manager I, Quality Manager at Iberostar CancunResponded 3 days ago
On behalf of our team at IBEROSTAR Cancun, we would like to thank you for sharing this detailed review and for allowing us to host you for such a special occasion.
It is great to know that we met your expectations through our...More
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Fitness Centre with Gym / Workout Room
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
US$237 - US$969 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#4 Family Hotel in Cancun
#17 Romantic Hotel in Cancun
#20 Top resorts Hotel in Cancun
#21 Luxury Hotel in Cancun
#21 Business Hotel in Cancun
#22 On the Beach Hotel in Cancun
Non-Smoking Rooms ,
Family Rooms ,
Number of rooms
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Response from EastlakeOpie | Reviewed this property |
I’ve been to Cancun probably 10 times or so. My advice would be, take the city bus, for a dollar per person each way. Just tell the bus driver where you want to go and he will, make an announcement to let you know where to... More
I’ve been to Cancun probably 10 times or so. My advice would be, take the city bus, for a dollar per person each way. Just tell the bus driver where you want to go and he will, make an announcement to let you know where to get off. The clubs are all on the main hotel road (the strip) so you won’t get lost. Check it out on Google maps. This is is easiest and cheapest way to go. Just walk out of the resort to the road, there is a bus stop right in front of the hotel. You’ll find a lot of locals that use the bus, but a lot of tourists too. Don’t be afraid, it’s always been very safe. Just bring singles with you so the driver doesn’t have to make change.
The Star Prestige Package comes with all the best premium drinks at the hotel plus wines. It seems like a lot, but believe me it is well worth every penny! Not only do you get excellent service you are entitled to use the... More
The Star Prestige Package comes with all the best premium drinks at the hotel plus wines. It seems like a lot, but believe me it is well worth every penny! Not only do you get excellent service you are entitled to use the prestige beach and cabanas which are to die for. Hope you decide on the package just so you can meet Miguel. He is always right there to help you with whatever you need.
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"Rooms 2nd floor or above for best views. Get a balcony, so worth the little extra."