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Iberostar Cancun

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#17 of 181 Hotels in Cancun
Certificate of Excellence
GreenLeadersPlatinum level
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1 room 2 adults 0 children
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Iberostar Cancun
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4,217 Reviews from our TripAdvisor Community

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Showing 3,008: English reviews
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Eads, TN
Reviewed 4 days ago NEWvia mobile

Bathrooms and and on-again, off-again air conditioner were bad, but literally everything else was great. Service, food, staff..... all great. The special restaurants were excellent as well. Claudia and Enriquea were special good servers.

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2Thank BRAMIA
Bettendorf, Iowa
Reviewed 4 days ago NEW

We had the Villas with the walk out rooms to the pool area, with a beautiful view of the ocean. We had 5 rooms and we're all able to stay close. The staff service was fantastic, the rooms were very clean. We all enjoyed our trip.

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2Thank JulieB1500
Corning
Reviewed 6 days ago NEW

Our room location was excellent. Oceanfront swimout villa. Our concierge and the service were excellent. They constantly were making sure we were happy with our rooms and the resort. Will always look for a Iberostar hotel when were travel.

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2Thank Elaine G
Sheffield, United Kingdom
Reviewed 1 week ago

Right guys..... just has 2 weeks at the Iberostar cancun in February with my fiancee and 12 year old daughter. I can only describe the place as paradise, we didnt want to come home!! Food - lots of restaraunts and choice of food and was all brilliant. Very friendly staff everywhere . Pools - welll what can i say, there...

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9Thank chrisshaw2017
Ebensburg, Pennsylvania
Reviewed 1 week ago

From the minute we arrived we were treated really good. The staff that was going to take our bags to our room waited patiently till we got a drink and signed up for my excursions with Apple. This was a girls trip so there was four of us. The rooms were nice and clean and we really enjoyed having a...

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3Thank thomas6868
Ottawa, Ontario
Reviewed 1 week ago

I went to the Iberostar Cancun last April with my wife, son and a friend of his primarily to play golf. Fantastic! Loved the golf. The starter is fantastic. He sent my wife and I off every morning at 8 and we finished just before noon. I had lunch and then went back for more by myself. My wife and...

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2Thank Golfer_Wannago
Leavenworth, Kansas
Reviewed 1 week ago via mobile

Just returned from our Mexico trip staying at Iberostar. Awesome hotel. The customer service was truly outstanding. Food and drinks were never ending. The aroma of fresh flowers as we arrived was lovely. Everyone went out of their way to treat us like royalty. Highly recommend. We went through a travel agent in which we had a direct flight through...

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1Thank Elaine H
Canada
Reviewed 1 week ago

Our room faces the ocean which was wonderful. Buffet was great. Lots of food selections, spacious and bright facilities. Loved the Mexican restaurant and the Japanese restaurant. It was very lively at night, even just at the lobby. It was cozy. Lots of stuff to do during the day, very festive. The hotel lobby smells so great and refreshing as...

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1Thank Mabelle_YYZ
Kerhonkson, New York
Reviewed 2 weeks ago

I’ll start with the negatives: I understand it’s a bathroom, but the ones near Las Palmas could have been a better smell rather than a bathroom. The buffet handles specifically in Antiguo Laguito were too hot and the buffet food was very consistent, maybe there could be more variety? For the positives: This was my first time in Mexico and...

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1Thank pomedref
Iowa
Reviewed 2 weeks ago

We stayed at Iberostar Cancun, March 8 - 15. We are a family of 4. The staff works very hard. Some names to mention, Manuel, Maria, Renata. They kept our boys, 16 and 13 busy with several games, rifle shooting, archery, basketball, volley ball, etc... The crazy games at the pool are fun as well. You can't beat the pool,...

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2Thank StephieA

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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free Internet
  • Spa
  • Breakfast included
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Iberostar Cancun

Address: Blvd Kukulcan Km 17, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $332 - $801 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Iberostar Cancun 4*
Number of rooms: 426
Reservation Options:
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Also Known As:
Iberostar Cancun Hotel Cancun
Hilton Cancun Hotel
Hilton Golf Spa Resort Cancun
Hilton Cancun Resort
Hotel Style:
#4 Family Hotel in Cancun
#16 Top resorts Hotel in Cancun
#17 On the Beach Hotel in Cancun
#17 Romantic Hotel in Cancun
#17 Luxury Hotel in Cancun
#22 Business Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Iberostar Cancun staff and other travellers.
735 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“1st Floor of the Villas is the best.”
 of 5 bubbles JulieB1500, 26 Mar 2017 | Read review
“Not sure. We were not in main hotel. I villa's along beach”
 of 5 bubbles elaineg861, 24 Mar 2017 | Read review
“Alll the rooms are fantastic”
 of 5 bubbles chrisshaw2017, 20 Mar 2017 | Read review
“Book a la carts before getting there.”
 of 5 bubbles Mabelle_YYZ, 17 Mar 2017 | Read review
“We had a room with 2 queen beds but faced the ocean, ask to see the suites as they are unreal”
 of 5 bubbles I9767MTjonathanc, 13 Mar 2017 | Read review
5 of 5