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2017-10-29 2017-10-30
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    Sun Palace

    Blvd. Kukulcan Km 20 | Zona Hotelera, Cancun 77500, Mexico
    +1 800-635-1836
    Hotel website
    Lowest prices for your stay
    Oct 29 Oct 30
     39 people are viewing this hotel
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    Traveller (7529)
    Room & Suite (1934)
    Pool & Beach (1592)
    • Excellent74%
    • Very good19%
    • Average5%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “oriental lounge” (188 reviews)
    “el alamo” (169 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Non-Smoking Hotel
    Free Airport Transportation
    Room Service
    Poolside Bar
    Fitness centre
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Shuttle Bus Service
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Sun Palace
    Special Offer: $1500 Resort Credit
    Hotel deals
    Oct 29Oct 30
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (6,170)
    Traveller rating
    Traveller type
    Time of year
    • More languages

    1 - 5 of 5,414 reviews

    Reviewed 2 days ago

    We stayed at the Sun Palace for 2 weeks from 29th September until Friday 13th October and we were in room 709 7th floor sea view, Me and my wife wanted an adults only hotel to relax for 2 weeks and that's exactly what we...More

    2  Thank Andrew_C155
    Reviewed 2 days ago

    Where to start this place is just fantastic, quick transfer time from air port, easy check in. The staff are all hard working and very polite. The food is of a really high standard and tastes great and plentiful, so much choice. The rooms just...More

    2  Thank sabrinatreagust1978
    Reviewed 3 days ago

    The Sun Palace was awesome and made our anniversary very very special. One of the best things about the hotel was the housekeeping extremely nice people and did an incredible job taking care of our room throughout the day

    Review collected in partnership with this hotel
    1  Thank sirpatrickid
    Reviewed 3 days ago via mobile

    Never have we stayed somewhere so wonderful! I will start with the staff, as really, these fabulous people made our honeymoon the best it could possibly be. They all worked incredibly hard for us, they couldn't do enough, they were the friendliest group of staff...More

    1  Thank Frances S
    Reviewed 3 days ago

    The weather was great, the hotel was beautiful. Your staff in every area of the resort greeted us with a smile . In particular I would like to commend Pedro. He went out of his way to assist and entertain us. He definitely made our...More

    Review collected in partnership with this hotel
    Thank joebN4691BO
    Paradisus Cancun
    9,489 reviews
    #24 of 177 hotels in Cancun
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    2,375 reviews
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    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    • Top amenities
    • Pool
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Free Parking
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Free Parking
    • Breakfast included
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Heated pool
    • Adult pool
    • Outdoor pool
    • Price range
    • US$342 - US$704 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #6 Romantic Hotel in Cancun
    • #8 On the Beach Hotel in Cancun
    • #8 Spa Hotel in Cancun
    • #8 Top resorts Hotel in Cancun
    • #8 Luxury Hotel in Cancun
    • #17 Family Hotel in Cancun
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 252
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Orbitz, Hotels.com, BookIt.com, Travelocity, Booking.com, Agoda, Cheap Tickets, Hotwire, Evoline ltd, Cancelon, TripOnline SA and getaroom.com so you can book your Sun Palace reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • Sun Palace Hotel Cancun ,
    • Cancun Sun Palace
    Add Photo Photos
    Traveller (7529)
    Room & Suite (1934)
    Pool & Beach (1592)
    Dining (1025)
    Hotel & Grounds (3434)
    Bathroom (90)
    Business Centre & Event Rooms (32)
    Family and Play Areas (25)
    Sponsored by:
    Paradisus Cancun
    9,489 reviews
    4.53 km away
    NIZUC Resort and Spa
    2,375 reviews
    1.50 km away
    Moon Palace Cancun
    22,526 reviews
    7.79 km away
    Club Med Cancun Yucatan
    5,397 reviews
    1.41 km away
    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    12 October 2017|
    AnswerShow all 3 answers
    Response from GM_At_HotelZone | Property representative |
    Dear sunholidays_11, Thank you so much for contacting us. Our pools are located on the same direction as the ocean. Our rooms in the ocean view category are usually located on the higher floors, providing a beautiful and... More
    12 October 2017|
    Response from GM_At_HotelZone | Property representative |
    Dear Guest, Thank you so much for contacting us! Unfortunately I am unable to send you a private message to share his email address with you, I would appreciate if you could reach me trough private message so I can share... More
    Room Tips
    "Choose a sea view room on floors 7 or 8"
    Read review
    "The Oceanview rooms with concierge service are the best"
    Read review
    "The room was gorgeous well stocked, clean as can be. the ocean view was breath taking in the morning..."
    Read review
    "This hotel is only about a fifteen minute ride from the airport. Most of the rooms have an ocean view."
    Read review
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