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    Beach Palace

    Blvd. Kukulcan Km 11.5 | Hotel Zone, Cancun 77500, Mexico
    +1 800-635-1836
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    2018-01-02 2018-01-03
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    Traveller (5145)
    Pool & Beach (1333)
    Storyboard
    Overview
    • Excellent71%
    • Very good21%
    • Average6%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “sky bar” (652 reviews)
    “yadira celene” (78 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Free Airport Transportation
    Room Service
    Suites
    Rooftop Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Rooftop Terrace
    Kids Club
    Housekeeping
    Shuttle Bus Service
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Beach Palace
    Offers & Announcements: $1500 Resort Credit
    Hotel deals
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    Rooms
    Jan 2Jan 3
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    1 room, 2 adults, 0 children
    Standard Room

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    Write a ReviewReviews (6,297)
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    1 - 5 of 5,074 reviews

    A TripAdvisor Member
    32
    Reviewed 2 days ago via mobile

    We love the Beach Palace. If you are looking for a small place to meet new and different people or just to relax, this is the place for you. We have stayed at many different resorts but we have found our home away from home....More

    Thank A TripAdvisor Member
    Response from GM_At_HotelZone, General Manager at Beach PalaceResponded yesterday

    Dear Guest, We are pleased to know you had a lovely vacation experience at Beach Palace. Our collaborators are our most valuable resource, we are grateful for having such incredible people on our team. Please rest assured they will be all rewarded due to their...More

    Hotel's Favourite
    Reviewed 3 weeks ago via mobile

    We had a great time at the Beach Palace! This was our second visit to this resort & exceeded our expectations. We have stayed at many of the Palace Resorts & this trip was amazing as usual. Beautiful views & people. Victor served us well...More

    3  Thank Robjones12
    Response from GM_At_HotelZone, General Manager at Beach PalaceResponded 3 weeks ago

    Dear Robjones12, Thank you for choosing Beach Palace and sharing your so kind comments with us. We sincerely appreciate your time and support. We will make sure to share your comments with Victor and Veronica, they will be happy to know you had such positive...More

    Reviewed 3 days ago

    Beach Palace is a great place to go in Cancun. The service there is exceptional. Pools were very warm. Good variety of food in restaurants. The staff are so friendly and helpful. No complaints about this resort. Would highly recommend this resort. Can't wait to...More

    Review collected in partnership with this hotel
    Thank Darlene R
    Response from GM_At_HotelZone, Director General at Beach PalaceResponded 2 days ago

    Dear Darlene R, We are grateful for your kind comments, thank you so much for taking the time to share your review with us and the TripAdvisor community. We are secure your next visit will be even better, surpassing all of your expectations. Thank you...More

    Reviewed 4 days ago

    I like to cut to the chase - will i go back, no. But let's talk about the good things first. The staff you interact with regularly is really nice. I think they are some of the nicest staff members I have met in Cancun...More

    1  Thank lrblrblrb
    Response from GM_At_HotelZone, Director General at Beach PalaceResponded 2 days ago

    Dear lrblrblrb, First and foremost, thank you for choosing Beach Palace. It is with great concern we receive your comments, this is definitely not the kind of experience we strive to offer for our guests and we sincerely regret your perception of Beach Palace. We...More

    Reviewed 4 days ago

    the property needs to be updated. the sales office contacts were very pushy and made the vacation stressful. also, the front desk never picked up their phones. one night a woman was screaming down the hall at 2am and the front desk didn't respond or...More

    Review collected in partnership with this hotel
    1  Thank nancye488
    Response from GM_At_HotelZone, General Manager at Beach PalaceResponded 3 days ago

    Dear nancye488, Thank you so much for sharing your comments with us, your feedback is quite important for us since it helps us to improve and serve you better. We will share your comments with the areas in charge for a proper follow-up. Thank you...More

    About
    Awards & Recognition
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Free Parking
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Outdoor pool
    Details
    • Price range
    • US$379 - US$856 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Business Hotel in Cancun
    • #3 Romantic Hotel in Cancun
    • #6 Family Hotel in Cancun
    • #14 Top resorts Hotel in Cancun
    • #15 On the Beach Hotel in Cancun
    • #15 Luxury Hotel in Cancun
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 287
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Hotwire, Orbitz, Travelocity, getaroom.com, Cancelon and TripOnline SA so you can book your Beach Palace reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • Beach Palace Cancun ,
    • Beach Palace Hotel Cancun ,
    • Beach Palace Resort
    Add Photo Photos
    Traveller (5145)
    Pool & Beach (1333)
    Room & Suite (1277)
    Dining (468)
    Hotel & Grounds (2459)
    Family and Play Areas (58)
    Business Centre & Event Rooms (34)
    Bathroom (25)
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    Ask a question
    Questions & Answers
    Schell S
    8 December 2017|
    Answer
    Response from GM_At_HotelZone | Property representative |
    Dear Schell S, Thank you so much for contacting us! In order to perform snorkel at its best, we kindly recommend you to get in contact with our vacation planners, we have a wide variety of excursions to perform snorkel in... More
    0
    Votes
    PatrickErvin
    2 December 2017|
    Answer
    Response from GM_At_HotelZone | Property representative |
    Dear PatrickErvin, Thank you so much for your interest in Beach Palace Cancun! Liquor dispensers are available in all of our room categories as part of your All-inclusive. Should you have any further concern or question... More
    0
    Votes
    gerks9800
    2 December 2017|
    AnswerShow all 3 answers
    Response from GM_At_HotelZone | Property representative |
    Dear gerks9800, Thank you for considering us for your next vacations ,it is a pleasure to let you know that Beach Palace is a family oriented resort , the facilities are perfect for all ages since we offer entertainment... More
    0
    Votes
    Room Tips
    "There is some construction and friends on the 2nd floor had issues with noise. Pool side."
    Read review
    "On the beach side"
    Read review
    "Rooms are always clean and spotless. The staff takes the time to make you feel welcome."
    Read review
    "Ocean view rooms are beautiful but you can hear the music at the pool. It ends at a reasonable hour, however."
    Read review
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