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2017-12-25 2017-12-26
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    Beach Palace

    Blvd. Kukulcan Km 11.5 | Hotel Zone, Cancun 77500, Mexico
    +1 800-635-1836
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    2017-12-25 2017-12-26
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    Traveller (5145)
    Pool & Beach (1333)
    Storyboard
    Overview
    • Excellent71%
    • Very good21%
    • Average6%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “sky bar” (652 reviews)
    “yadira celene” (78 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Free Airport Transportation
    Room Service
    Suites
    Rooftop Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Rooftop Terrace
    Kids Club
    Housekeeping
    Shuttle Bus Service
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Beach Palace
    Offers & Announcements: $1500 Resort Credit
    Hotel deals
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    Rooms
    Dec 25Dec 26
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (6,297)
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    11 - 15 of 5,074 reviews

    Reviewed 1 week ago

    We loved our trip to the Beach Palace the week of Thanksgiving! We usually like to vacation in the colder months of Dec, Jan or Feb but as the low season is in Mexico we got a better deal this week. But mostly, we were...More

    Thank mtn-maninidaho
    Response from GM_At_HotelZone, General Manager at Beach PalaceResponded 6 days ago

    Dear maninidaho, Thank you so much for your very complete and detailed review, I always find quite interesting to learn a little bit more about our guest's experiences. You mention something I am actually really worried about... The concept of Mexico. Not the concept you...More

    Reviewed 1 week ago

    I visited Beach Palace in Cancun on my 1st trip to Mexico w/ a couple girlfriends. We had an amazing time! The resort is beautiful & the food & drinks were all delicious. There were a lot of options to choose from. The personal attention...More

    Thank Julie S
    Response from GM_At_HotelZone, General Manager at Beach PalaceResponded 6 days ago

    Dear Julie S, What a wonderful review! Thank you so much for sharing and most importantly, for choosing Beach Palace Cancun. We always do our best in order to surpass our guest's expectations, and of course, your feedback is always greatly appreciated. We love to...More

    Reviewed 1 week ago

    This was my second stay at Beach and it was even better than the 1st. Stayed as a member to update membership and proximity to airport. Staff extremely helpful and friendly. Ideal place for families with children, adults can head up to Skybar and be...More

    Review collected in partnership with this hotel
    Thank Pamela Marie Y
    Response from GM_At_HotelZone, General Manager at Beach PalaceResponded 1 week ago

    Dear Pamela Marie Y, Thank you so much for choosing us for your vacations and for your kind review, we really appreciated your recognitions to our valuable staff and for our amazing views, it makes us very happy to learn you enjoy yourself with us....More

    Reviewed 1 week ago

    The rooms do not look like that of a 5 Star Resort. I would say it's more like 3 Stars. The front Desk Staff turned off my key during the stay. I booked two rooms and paid over $5,000. One of the Bell guys was...More

    Review collected in partnership with this hotel
    2  Thank robertnQ9223FJ
    Response from GM_At_HotelZone, General Manager at Beach PalaceResponded 1 week ago

    Dear robertnQ9223FJ, Firstly, I would like to thank you for choosing us. We sincerely regret to know about your perception from your recent stay. Our guest's satisfaction is at all times the most important for us. We have shared a private message with you, in...More

    Reviewed 1 week ago

    We had a wonderful vacation. I wish that I was there right now. Roger at the pool bar was exceptionally nice. He made the most delicious drinks. The roof top pool was very pleasant. We enjoyed the steak house; especially on the evenings that it...More

    Review collected in partnership with this hotel
    Thank atherton640
    Response from GM_At_HotelZone, General Manager at Beach PalaceResponded 1 week ago

    Dear atherton640, First and foremost, thank you so much for choosing Beach Palace. Your satisfaction is the most important for us, we sincerely appreciate your comments and preference. We will be happy to share your comments with Roger, he's definitely an outstanding collaborator and will...More

    About
    Awards & Recognition
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Free Parking
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Outdoor pool
    Details
    • Price range
    • US$379 - US$856 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Business Hotel in Cancun
    • #3 Romantic Hotel in Cancun
    • #6 Family Hotel in Cancun
    • #14 Top resorts Hotel in Cancun
    • #15 Luxury Hotel in Cancun
    • #15 On the Beach Hotel in Cancun
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 287
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Orbitz, Hotels.com, Travelocity, Hotwire, getaroom.com, Cancelon and TripOnline SA so you can book your Beach Palace reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • Beach Palace Cancun ,
    • Beach Palace Hotel Cancun ,
    • Beach Palace Resort
    Add Photo Photos
    Traveller (5145)
    Pool & Beach (1333)
    Room & Suite (1277)
    Dining (468)
    Hotel & Grounds (2459)
    Family and Play Areas (58)
    Business Centre & Event Rooms (34)
    Bathroom (25)
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    Sponsored by:
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    Ask a question
    Questions & Answers
    Schell S
    8 December 2017|
    Answer
    Response from GM_At_HotelZone | Property representative |
    Dear Schell S, Thank you so much for contacting us! In order to perform snorkel at its best, we kindly recommend you to get in contact with our vacation planners, we have a wide variety of excursions to perform snorkel in... More
    0
    Votes
    PatrickErvin
    2 December 2017|
    Answer
    Response from GM_At_HotelZone | Property representative |
    Dear PatrickErvin, Thank you so much for your interest in Beach Palace Cancun! Liquor dispensers are available in all of our room categories as part of your All-inclusive. Should you have any further concern or question... More
    0
    Votes
    gerks9800
    2 December 2017|
    AnswerShow all 3 answers
    Response from GM_At_HotelZone | Property representative |
    Dear gerks9800, Thank you for considering us for your next vacations ,it is a pleasure to let you know that Beach Palace is a family oriented resort , the facilities are perfect for all ages since we offer entertainment... More
    0
    Votes
    Room Tips
    "There is some construction and friends on the 2nd floor had issues with noise. Pool side."
    Read review
    "On the beach side"
    Read review
    "Rooms are always clean and spotless. The staff takes the time to make you feel welcome."
    Read review
    "Ocean view rooms are beautiful but you can hear the music at the pool. It ends at a reasonable hour, however."
    Read review
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