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Beach Palace

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Traveller (5367)
Pool & Beach (1376)
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Overview
  • Excellent71%
  • Very good21%
  • Average6%
  • Poor1%
  • Terrible1%
Travellers talk about
“sky bar”(677 reviews)
“tequila restaurant”(120 reviews)
“wok restaurant”(118 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4 Star Hotel
All hotel details
Additional information
Offers from Beach Palace
Special Offer: Memorial Day Sale
Hotel deals
Offers from Beach Palace
Special Offer: Memorial Day Sale
Hotel deals
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Rooms
Jun. 12Jun. 13
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1 room, 2 adults, 0 children
Standard Room
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Reviews (6,614)
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5,326 results
Traveller rating
3,603
1,172
352
101
98
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3,603
1,172
352
101
98
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1,491 - 1,495 of 5,326 reviews
Reviewed May 14, 2016

Beach Palace was everything we desired: Clean, beautiful beach, great food and fantastic service! The bed was very comfy! Only negative would be the lack of sounds proofing. We stayed by the stairs and it was very loud. Gerardo Roman and Luis were great bar...More

1  Thank Katieisu
Response from Wilma Z, Gerente at Beach PalaceResponded May 16, 2016

Dear Katieisu, Firstly, I would like to thank you for choosing Beach Palace to be the host of this paradisiacal getaway. It is an honor to know how enjoyable was your vacation and everything you desired took place at this beautiful Resort, I appreciate the...More

Reviewed May 13, 2016

Had a wonderful time at Beach Palace. As always on our trips to Mexico we end up getting attached to some of the staff. You're treated wonderful by all the staff every where but Yanet (host and server), Erick (bartender) and Hermelinda (chef) up at...More

1  Thank Ellen S
Response from Wilma Z, Gerente at Beach PalaceResponded May 14, 2016

Dear Ellen S, Thank you for taking the time to share your experience with us, based on your recent stay at Beach Palace. Please allow me to inform you, I will be glad to extend your opinion to the staff, due to the special mentions...More

Reviewed May 13, 2016 via mobile

I cannot say enough about how amazing this hotel was. My husband and I cannot stop talking about how amazing this hotel is. Seriously! We had the time of our lives! The Italian food restaurant is by far the best food of the whole hotel...More

2  Thank chantalannamartin
Response from Wilma Z, Gerente at Beach PalaceResponded May 14, 2016

Dear chantalannamartin, Firstly, I would like to thank you for choosing Beach Palace to be the host of this paradisiacal getaway. Please allow me to let you know, that there is nothing more important for us than receiving our customers experience, in order to know...More

Reviewed May 11, 2016

We stayed at the Beach Palace for our honeymoon at the beginning of May. We stayed for 5 enjoyable nights, not long enough, wish we had stayed longer! This resort exceeded all my expectations. The service was excellent from the minute we pulled up. We...More

1  Thank TAK1010
Response from Wilma Z, Gerente at Beach PalaceResponded May 12, 2016

Dear TAK1010, The Palace experience refers to exceed and go above and beyond our customers expectations as part of the whole experience full of unforgettable moments, becoming the most enjoyable and relaxing vacation and it is a pleasure to know you had a great time...More

Reviewed May 11, 2016

we had an excellent time at the Beach Palace. our full family came for a destination wedding - so all ages. And all ages had a blast. the pool was very clean. the outdoor cooking and outside bar were excellent. the Buffet was very good....More

1  Thank Pats_fan15K
Response from Wilma Z, Gerente at Beach PalaceResponded May 12, 2016

Dear Pats_fan15K, Please receive my warmest Greetings from Beach Palace, Cancun. It is an honor to know how much you and your family enjoyed your stay here with us and how beautiful turned your vacation, considering the main reason you came to this Resort, to...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Outdoor pool
Details
Price range
US$350 - US$722 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Cancun
#3 Romantic Hotel in Cancun
#6 Family Hotel in Cancun
#18 Luxury Hotel in Cancun
#18 Top resorts Hotel in Cancun
#19 On the Beach Hotel in Cancun
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$350 - US$722 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Cancun
#3 Romantic Hotel in Cancun
#6 Family Hotel in Cancun
#18 Luxury Hotel in Cancun
#18 Top resorts Hotel in Cancun
#19 On the Beach Hotel in Cancun
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (5367)
Pool & Beach (1376)
Room & Suite (1346)
Dining (479)
Family and Play Areas (61)
Amenities (42)
Business Centre & Event Rooms (37)
Questions & Answers
Ask a question
mamaani
May 25, 2018|
Answer
Response from GM_At_HotelZone | Property representative |
Dear mamaani, Thank you so much for contacting us. We are pleased to inform you our playroom is open from 9:00 am to 8:30 pm. It receives kids from 4 to 12 years old. In case you have any additional question please do not... More
0
Votes
hopelessromantic
May 24, 2018|
Answer
Response from GM_At_HotelZone | Property representative |
Dear hopelessromantic, Thank you so much for sharing your question with us. Please note that we are a no smoking resort, however, there are specific spots where you will be able to smoke, these are the beach area and the... More
0
Votes
X Q
May 21, 2018|
AnswerShow all 3 answers
Response from GM_At_HotelZone | Property representative |
Dear X Q, Thank you so much for contacting us and sharing your concerns with us. It will be a pleasure to host you at Beach Palace and surpass all of your expectations. Please note I have sent you a private message... More
0
Votes
Google Translation
Room Tips
"Whether you have an ocean view or a river/lake view, it's wonderful."
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"Ocean View"
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"I think beach view is worth the extra $$"
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"Great view regardless if Ocean or Lagoon view. Ocean View rooms may receive hear music from pool side and..."
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