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Beach Palace

6,419 reviews
#16 of 177 Hotels in Cancun
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Traveller (5213)
Pool & Beach (1347)
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Overview
  • Excellent71%
  • Very good21%
  • Average6%
  • Poor1%
  • Terrible1%
Travellers talk about
“sky bar”(664 reviews)
“tequila restaurant”(115 reviews)
“yadira celene”(78 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4.0 Star Hotel
All hotel details
Offers from Beach Palace
Offers & Announcements: $1500 Resort Credit
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Rooms
Feb. 25Feb. 26
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (6,419)Write a Review
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3,496
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1,551 - 1,555 of 5,169 reviews
Reviewed 7 February 2016 via mobile

This hotel is nice, clean and friendly staff. It wasnt very busy when we arrived but got very busy at end. Staff handled it well and wasnt long waits when busy. Wifi is great. Managed to watch youtube videos and facetime. Go down early for...More

Thank roadblock1
Response from Wilma Z, Gerente at Beach PalaceResponded 8 February 2016

Dear roadblock1, First and foremost, I would like to thank you for your preference at Beach Palace for your recent stay. Please allow me to let you know that knowing about the experience our guests had during their stay, is one of the most important...More

Reviewed 6 February 2016

We just spent the week at Beach Palace and we enjoyed everything. We had a Concierge room with a fantastic view of the beach and pool areas. We especially liked the Sky Bar Pool which was much more relaxing then the main pool area and...More

2  Thank DiannaMP
Response from Wilma Z, Gerente at Beach PalaceResponded 7 February 2016

Dear DiannaMP, Receive my warmest Greetings from Beach Palace, Cancun. I am pleased to know that in general you had a great stay, considering many details that became part of a good experience as our facilities, for example the sky terrace, one of the best...More

Reviewed 6 February 2016

We were a group of 40 that went to the beach palace resort for a wedding from January 23 to 30, 2016. Our room was on the 5th floor, lagoon view. The view was amazing. We enjoyed everything about the room except for room service...More

2  Thank Isabelle P
Response from Wilma Z, Gerente at Beach PalaceResponded 7 February 2016

Dear Isabelle P, There is nothing more important than receiving our customers opinión and I appreciate such a complete and detail experience you have shared to us based on your last stay at our Resort, Beach Palace. It is an honor to know how much...More

Reviewed 4 February 2016 via mobile

Beach Palace is a solid choice in Cancun, the beach and pool are both terrific. Stayed there with the family Christmas week and it never felt too crowded. The servers at both are very attentive and for an all inclusive, I think it's about as...More

Thank Brad H
Response from Wilma Z, Gerente at Beach PalaceResponded 5 February 2016

Dear Brad H, Receive my warmest Greetings from Beach Palace, Cancun. Thank you for sharing your experience with us, I appreciate such great comments regarding your last stay and I am pleased to know that in general you had an unforgettable vacation. It will be...More

Reviewed 3 February 2016

We had a group of 9 that stayed at Beach Palace from January 23-30. I stayed on the 10th floor Lagoon View which was a great view. I have never experienced such amazing customer service. Carolina and Bernabe from the Stadium Bar, Esteban from the...More

Thank Amber F F
Response from Wilma Z, Gerente at Beach PalaceResponded 4 February 2016

Dear Amber F F, Thank you for taking the time to share your experience with us. There is nothing more important than receiving our customers opinión and I feel more than glad about the unforgettable experience you had during your stay at our amazing Resort,...More

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About
Awards & Recognition
Travellers' Choice
2018 Winner
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Free Parking
Bar/Lounge
Free High Speed Internet ( WiFi )
Spa
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Outdoor pool
Details
Price range
US$426 - US$833 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Cancun
#3 Romantic Hotel in Cancun
#6 Family Hotel in Cancun
#15 Top resorts Hotel in Cancun
#16 On the Beach Hotel in Cancun
#16 Luxury Hotel in Cancun
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$426 - US$833 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Cancun
#3 Romantic Hotel in Cancun
#6 Family Hotel in Cancun
#15 Top resorts Hotel in Cancun
#16 On the Beach Hotel in Cancun
#16 Luxury Hotel in Cancun
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (5213)
Pool & Beach (1347)
Room & Suite (1314)
Dining (474)
Family and Play Areas (59)
Amenities (42)
Business Centre & Event Rooms (37)
Questions & Answers
Ask a question
Bonh88
17 February 2018|
AnswerShow all 2 answers
Response from Susan K | Reviewed this property |
We were at The Beach in January and although there is construction next door we did not hear anything. Our room was facing the ocean so am not sure if that was the reason. One day we went for a walk to the mall across the... More
1
Vote
Chlewis1234
11 February 2018|
AnswerShow all 2 answers
Response from GM_At_HotelZone | Property representative |
Dear Chlewis1234, At Palace Resorts the all-inclusive fee is covered by your room rate, however if you're booking your reservation through Interval International, there is an additional fee for your exchange, required for... More
0
Votes
breckenridgecolorado
9 February 2018|
Answer
Response from GM_At_HotelZone | Property representative |
Hello breckenridgecolorado, Thank you so much for contacting us, it will be a pleasure to host you at Beach Palace. I've shared a private message with you to provide proper assistance, I am looking forward to hearing from... More
0
Votes
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Room Tips
"rooms on the pool side are a bit loud in the evening when they have the shows by the pool."
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"Pay the extra money for the ocean view. Well worth it."
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"We had an oceanview room which was wonderful. The higher the floors have the best views."
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"Ocean side gives great sunrises and views of the pool and beach. Lagoon side is great for sunsets. The..."
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