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Beach Palace

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Traveller (5364)
Pool & Beach (1376)
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Overview
  • Excellent71%
  • Very good21%
  • Average6%
  • Poor1%
  • Terrible1%
Travellers talk about
“sky bar”(671 reviews)
“tequila restaurant”(118 reviews)
“wok restaurant”(116 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4 Star Hotel
All hotel details
Offers from Beach Palace
Special Offer:Package Deal
Hotel deals
Offers from Beach Palace
Special Offer:Package Deal
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Reviews (6,593)
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1,171
352
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3,593
1,171
352
101
98
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1,611 - 1,615 of 5,315 reviews
Reviewed 16 March 2016

Our stay was wonderful as it always is when we stay at Beach Palace. We can not say enough about the staff. We were taken care of so good by Regina & Adolph who helped book all our appointments and transportation along with any other...More

2  Thank Joan K
Response from Wilma Z, Gerente at Beach PalaceResponded 17 March 2016

Dear Joan K, Please allow me to thank you for being part of our Palace Resorts Family. I feel more than glad to know that your stay was wonderful at this beautiful Resort Beach Palace, as this is kind of your second home, the most...More

Reviewed 16 March 2016

We went to the Beach Palace in early March. I traveled with my husband and daughters, ages 15 and 13. The Beach Palace was wonderful. All of the staff were so kind and helpful. They really wanted to make our stay the best possible. Our...More

2  Thank MomDadTwoTeens
Response from Wilma Z, Gerente at Beach PalaceResponded 17 March 2016

Dear MomDadTwoTeens, First and foremost, I would like to thank you for choosing Beach Palace for your recent stay. It is an honor to know how much you enjoyed the whole Palace experience and I appreciate the time you took in order to share your...More

Reviewed 14 March 2016

We were on an upper floor, maybe 6th, which was great. It had a view away from the ocean side which has more to look at...the bay, other properties, boats on the water, etc. with the setting sun. Beautiful room with jaccuzzi, stocked with alcohol,...More

2  Thank Viaggiante
Response from Wilma Z, Gerente at Beach PalaceResponded 15 March 2016

Dear Viaggiante, Please allow me to let you know that the most important for us is our customers opinión and I really appreciate the comments you have shared to us based on your recent stay at Beach Palace, Cancun. It is a pleasure to know...More

Reviewed 14 March 2016

Just love this resort, we almost go every year. The staff are fabulous, friendly and so helpful, excellent service from Regina, Adolph, Minerva, Victor, Rosy, Oscar and Juan. In the sports bar, Carolina, Angel, Gerardo and Miguel R. The beach is the best, the view...More

2  Thank Rose H
Response from Wilma Z, Gerente at Beach PalaceResponded 15 March 2016

Dear Rose H, First and foremost, I would like to thank you for being part of our Palace Resorts Family. The most enjoyable and relaxing holiday is what you were expecting and I feel very pleased to know we could exceed your expectations providing you...More

Reviewed 14 March 2016

We stayed at the Beach Palace resort in Cancun Mexico in February 2016. The room, view, beds, food, spa, service....PERFECTION! Everyone was amazing and made our stay memorable....to name a few: Esteban - pool waiter; Ernesto, Miguel, Rene, and Gooriela made this trip unforgettable. Can't...More

4  Thank Brenda B
Response from Wilma Z, Gerente at Beach PalaceResponded 15 March 2016

Dear Brenda B, Please receive my warmest Greetings from Beach Palace, Cancun. It is an honor to know how much you enjoyed your stay and how amazing was your experience considering the rooms, view, beds, food, spa and the outstanding service provided by the great...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Outdoor pool
Details
Price range
US$349 - US$724 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Cancun
#3 Romantic Hotel in Cancun
#6 Family Hotel in Cancun
#18 Luxury Hotel in Cancun
#18 Top resorts Hotel in Cancun
#19 On the Beach Hotel in Cancun
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$349 - US$724 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Cancun
#3 Romantic Hotel in Cancun
#6 Family Hotel in Cancun
#18 Luxury Hotel in Cancun
#18 Top resorts Hotel in Cancun
#19 On the Beach Hotel in Cancun
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (5364)
Pool & Beach (1376)
Room & Suite (1346)
Dining (479)
Family and Play Areas (61)
Amenities (42)
Business Centre & Event Rooms (37)
Questions & Answers
Ask a question
Jennifer B
May 15, 2018|
AnswerShow all 2 answers
Response from GM_At_HotelZone | Property representative |
Dear Jennifer B, Thank you so much for contacting us, it will be a pleasure to host you at Beach Palace. We are a no smoking resort, so smoking on room and balcony is not allowed, however, you can smoke on designated spots... More
0
Votes
Room Tips
"Keep Up Excellent Job"
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"The jacuzzi was fantastic."
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"rooms on the 2nd floor collapse"
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"Ocean view, but away from the elevators. Room 908 had a great view but we heard every one coming and going..."
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