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Beach Palace

CancelonUS$341*
View Deal
#13 of 181 Hotels in Cancun
Certificate of Excellence
GreenLeadersGold level
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$649*
US$341*
Great Deal
US$545*
US$649*
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Beach Palace
Beach Palace
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5,784 Reviews from our TripAdvisor Community

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Showing 4,678: English reviews
Scarsdale, New York
Reviewed 8 May 2015

We vacation at the Beach Palace between 4 and 5 times a year. Have never been disappointed. Everyone staff member really go out of their way to make sure your vacation is perfect. I recommend the Palace Resorts to many friends. They come back from Cancun and thank me and understand why my husband and I visit so often.

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Helpful?
Thank irisherin7
Luis O, Director General at Beach Palace, responded to this review

Dear irisherin7: I am so very happy that you have became a Beach Palace fan!! Thank you very much for that, all the staff is happy everytime they see familiar faces!! All the best for you!! Luis Ojeda General Manager

Halifax, Canada
Reviewed 8 May 2015

We stayed at Beach Palace resort from 27 April till 2 May 2015. We had a great Experience. The food was great, the resort was very clean and pools and the beach view was awesome. This was our first vacation as a family and we loved it and enjoyed a lot. Our 4 year old had a great time as...

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Helpful?
Thank HumaNaushad
Luis O, Director General at Beach Palace, responded to this review

Dear HumaNaushad: Thank you very much for choosing us in your first family vacation, I am so happy that you were not disappointed!! Please comeback soon!! Luis Ojeda General Manager

Reviewed 7 May 2015 via mobile

It was a great experience. Visited different Palace Resorts (ie, Sun Palace, Cozumel Palace) the past few years and has had pretty good experiences. We have stayed at Sun Palace on several occasions because we liked the couples only atmosphere and was very surprised with our stay at Beach Palace even though it's more catered to families. We had the...

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Helpful?
3Thank mil4boop2
Luis O, Director General at Beach Palace, responded to this review

Dear Mil4boop2: Thank you very much for your review and comments, it is great to see that you enjoyed our chef´s dinner! However, Imust say that I am so sorry for not celebrating your anniversary, I will find out waht happened with that. Thank you also for sharing the names of the staff that made your stay an experience to...

Red Deer, Canada
Reviewed 7 May 2015

Enjoyed another great vacation mid April at Beach Palace Resort. The staff & management are top notch & made our vacation an unbeatable pleasure. Our favorite at this hotel is the Sky Bar & pools location which gives a panoramic amazing view of Cancun, bay side and ocean. The beach is great!! There's lots of fun to be had with...

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Helpful?
1Thank Charlene1391
Luis O, Director General at Beach Palace, responded to this review

Dear Charlene1391: I do believe that the Beach Palace success is all about our staff!! Thank you very much for sharing and thank you mostly for naming all the staff members that made your vacation an even better one!! I hope we can have you back real soon!!! Luis Ojeda General Manager

Syracuse, New York
Reviewed 7 May 2015

Absolutely gorgeous!!! The hotel, ocean and beach were spectacular. All the staff was friendly and always helpful. Service on the beach was a definite plus! Within walking distance to many stores. Great time overall!!

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Helpful?
Thank Jenniferj1085
Luis O, Director General at Beach Palace, responded to this review

Dear Jenniferj1085: Thank you very much for a great review and comments, everything we need to know about an excelent vacation!! All the best Luis Ojeda General Manager

Boston, Massachusetts
Reviewed 7 May 2015

I have never written a travel review but I felt that one was needed so that others would not experience what we did at this hotel. We booked this trip through Costco and thought we were getting a nice hotel based on the reviews we saw both on Trip Advisor and Costco's travel site. Perhaps what we experienced was unusual,...

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Helpful?
6Thank Lois B
Luis O, Director General at Beach Palace, responded to this review

Dear Lois B: It is never our intention to have unhappy guests so I just need to say, I am so very sorry for the experience you suffered during your stay with us at the Beach Palace in Cancun. Luis Ojeda General Manager

Rotonda West, Florida
Reviewed 6 May 2015

My wife and I stayed for 8 days in mid April,having booked through a Palace resorts member. After having to cancel one reservation with another member that kept changing prices(he actually gave me 5 different quotes for the same dates and room). This was our 5th trip to cancun but the first to the Beach Palace. Our flight arrived in...

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Helpful?
1Thank bobftn
Luis O, Director General at Beach Palace, responded to this review

Dear bobftn: Thank you very much for sharing your experience with us, I am sorry for the experience you went thru in your last stay, I always try to have happy guests leaving the property, its clearly that in this case it wasn´t like this. Luis Ojeda General Manager

MA
Reviewed 6 May 2015

Stayed for a second time at the Beach Palace and they didn't disappoint. Brought my partner and her 16 yo daughter and they were very impressed with the resort, the staff and everyone we came in contact to including the tour guides that the Palace uses. The rooms have great amenities, it is clean, the staff to assist in booking...

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Helpful?
Thank 77nikki77
Luis O, Director General at Beach Palace, responded to this review

Dear 77nikki77: Nothing to say just...Thank You Very Much, I love to see people comming back and having a great time over and over again!! The next time you come over you will be consider a Beach Palace fan!!! Thanks again!! Luis Ojeda General Manager

Indianapolis
Reviewed 6 May 2015

This was a destination wedding for my friend and we had a very good time. The trip was coordinated with Beach Bum Vacations. Our wedding coordinator Beach Bum Justin was excellent in his preparations and thoroughness. This was my first time in Cancun and Beach Palace was great. The service was excellent, the location good, and the property itself was...

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Helpful?
23Thank boonmingo
Luis O, Director General at Beach Palace, responded to this review

Dear bonmingo: Thank you very much for comming over and attending your friends wedding, it is a plesure to see that the weddings segment grows everyday, so we have the cjance to have all the brides, grooms and assitants to the celebration very happy!! I hope we can have you back again in another vacation!! All the best Luis Ojeda...

London, United Kingdom
Reviewed 6 May 2015

From the moment my partner and I jumped out of our taxi we were treated like Royalty! The gentlemen at the door took our bags off our hands and said they will be waiting for us in our room whilst we get checked in! Brilliant! We were given a refreshing drink and a wet flannel to cool our bodies down....

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Helpful?
6Thank Melissa D
Luis O, Director General at Beach Palace, responded to this review

Dear Melissa D: Thank you very much for choosing us in your last visit to America!! its great to see that your experience with us was a great one!! we like to treat everyone like royalty from the momento they walked in to our main lobby. Thank you also for mantioning the staff members that made your experience a better...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
If you are seeking a sensational family vacation resort look no further. A beautiful stretch of white sand, premier location in the heart of Cancun's hotel zone close to La Isla shopping and entertainment options, and the modern facilities of Beach Palace create the perfect combination for an unforgettable escape. ... more   less 

Additional Information about Beach Palace

Address: Blvd. Kukulcan Km 11.5 | Hotel Zone, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $462 - $1,160 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Beach Palace 4*
Number of rooms: 287
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Hotels.com, Hotwire, BookIt.com, Expedia, Cancelon, getaroom.com, TripOnline SA and HotelQuickly so you can book your Beach Palace reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Beach Palace Cancun
Beach Palace Hotel Cancun
Beach Palace Resort
Hotel Style:
#2 Business Hotel in Cancun
#3 Romantic Hotel in Cancun
#7 Family Hotel in Cancun
#12 Top resorts Hotel in Cancun
#13 On the Beach Hotel in Cancun
#13 Luxury Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Beach Palace staff and other travellers.
683 questions
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Questions? Get answers from Beach Palace staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“While I prefer the ocean view rooms, the lagoon view is pretty nice as well.”
stanleyzombie, 24 May 2017 | Read review
“Ocean view if possible”
scamela2, 23 May 2017 | Read review
“oceanfront was great! Could enjoy entertainment from balcony if you want.”
V4034JAcindyg, 22 May 2017 | Read review
“Ocean view”
Don920, 18 May 2017 | Read review
“All their rooms are pretty good”
dragd0g64, 17 May 2017 | Read review
5 of 5
Cancelon
US$341* /night
View Deal
Booking.comUS$545
Orbitz.comUS$649
Hotwire.comUS$649
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*Disclaimer
Prices are for 1 room, 2 adults
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