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2017-12-27 2017-12-28
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    Beach Palace

    Blvd. Kukulcan Km 11.5 | Hotel Zone, Cancun 77500, Mexico
    +1 800-635-1836
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    2017-12-27 2017-12-28
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    Traveller (5151)
    Pool & Beach (1333)
    Storyboard
    Overview
    • Excellent71%
    • Very good21%
    • Average6%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “sky bar” (652 reviews)
    “yadira celene” (78 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Free Airport Transportation
    Room Service
    Suites
    Rooftop Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Rooftop Terrace
    Kids Club
    Housekeeping
    Shuttle Bus Service
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Beach Palace
    Offers & Announcements: $1500 Resort Credit
    Hotel deals
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    Rooms
    Dec 27Dec 28
    |
    1 room, 2 adults, 0 children
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    Write a ReviewReviews (6,301)
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    1,731 - 1,735 of 5,076 reviews

    Reviewed 10 September 2015 via mobile

    Came here for a wedding site visit and to meet our wedding coordinator Marco in September , Marco was amazing and working with him answered all our questions and put our minds at ease ,what an amazing stay and customer service . From Alberto who...More

    1  Thank theman17
    Response from Wilma Z, Gerente at Beach PalaceResponded 12 September 2015

    Dear theman17, First and foremost, I would like to thank you for choosing Beach Palace as host to celebrate such a special and unique upcoming event next year, your wedding! Congratulations in advance!! I am pleased to know that you had an amazing time during...More

    Reviewed 9 September 2015

    We are Palace Diamond members trying to vary our experiences with the different Resorts. We absolutely love Moon Palace & all of the activities there. The service at Beach is incredible starting with the greeting from our Diamond Concierge Regina who was waiting outside on...More

    Thank Lorie H
    Response from Wilma Z, Gerente at Beach PalaceResponded 10 September 2015

    Dear Lorie H, First of all, I would like to thank you for your preference and trust and for being part of Palace Resorts Family as a Diamond Member, this is such a pleasure. Please know that it will be a pleasure to share such...More

    Reviewed 9 September 2015

    Just arrived back in the UK after visit to Beach Palace and had a fantastic time! Excellent hotel in a ideal location, very close to Las Isla Mall, night life and brilliant beach which the children loved. The entertainment team especially Armando was excellent, my...More

    3  Thank Sharon C
    Response from Wilma Z, Gerente at Beach PalaceResponded 10 September 2015

    Dear Sharon C, Receive my greetings from Beach Palace, Cancun. Thank you for sharing with us the great experience you had during your stay; it is an honor to know how much you enjoyed not only our Resort with the service and entertainment you were...More

    Reviewed 9 September 2015 via mobile

    Very enjoyable stay! Great food and good choice of options. Friendly helpful staff especially Gabriella! Would come back again. Only issue would be lack of entertainment and hard sell in terms of marketing. We arrived very late and were woken in the morning to come...More

    1  Thank Drew R
    Response from Wilma Z, Gerente at Beach PalaceResponded 10 September 2015

    Dear Drew R, First and foremost, I would like to thank you for choosing Beach Palace for your recent stay. I am very pleased to know how much you enjoyed your stay in general, considering our F&B selection and especially the attention of our staff;...More

    Reviewed 8 September 2015 via mobile

    Rafael a waiter from the Wok Restaurant was Fantastic and the service he gave made us want to come back again again to eat there! The food was also Fantastic at the Wok and was 5 star quality. Staff other than front desk and some...More

    1  Thank Nadine T
    Response from Wilma Z, Gerente at Beach PalaceResponded 9 September 2015

    Dear Nadine T, Receive my warmest greetings from Beach Palace, Cancun. I would like to thank you for sharing such a great review referring to Rafael from our Oriental Restaurant who provided the outstanding service you were expecting; by the other hand, please be sure...More

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    About
    Awards & Recognition
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Free Parking
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Outdoor pool
    Details
    • Price range
    • US$381 - US$867 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Business Hotel in Cancun
    • #3 Romantic Hotel in Cancun
    • #6 Family Hotel in Cancun
    • #14 Top resorts Hotel in Cancun
    • #15 On the Beach Hotel in Cancun
    • #15 Luxury Hotel in Cancun
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 287
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Orbitz, Hotels.com, Hotwire, Travelocity, Cancelon, getaroom.com and TripOnline SA so you can book your Beach Palace reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • Beach Palace Cancun ,
    • Beach Palace Hotel Cancun ,
    • Beach Palace Resort
    Add Photo Photos
    Traveller (5151)
    Pool & Beach (1333)
    Room & Suite (1277)
    Dining (468)
    Hotel & Grounds (2465)
    Family and Play Areas (58)
    Business Centre & Event Rooms (34)
    Bathroom (25)
    Nearby
    Sponsored by:
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    Ask a question
    Questions & Answers
    Schell S
    8 December 2017|
    Answer
    Response from GM_At_HotelZone | Property representative |
    Dear Schell S, Thank you so much for contacting us! In order to perform snorkel at its best, we kindly recommend you to get in contact with our vacation planners, we have a wide variety of excursions to perform snorkel in... More
    0
    Votes
    PatrickErvin
    2 December 2017|
    Answer
    Response from GM_At_HotelZone | Property representative |
    Dear PatrickErvin, Thank you so much for your interest in Beach Palace Cancun! Liquor dispensers are available in all of our room categories as part of your All-inclusive. Should you have any further concern or question... More
    0
    Votes
    gerks9800
    2 December 2017|
    AnswerShow all 3 answers
    Response from GM_At_HotelZone | Property representative |
    Dear gerks9800, Thank you for considering us for your next vacations ,it is a pleasure to let you know that Beach Palace is a family oriented resort , the facilities are perfect for all ages since we offer entertainment... More
    0
    Votes
    Room Tips
    "There is some construction and friends on the 2nd floor had issues with noise. Pool side."
    Read review
    "On the beach side"
    Read review
    "Rooms are always clean and spotless. The staff takes the time to make you feel welcome."
    Read review
    "Ocean view rooms are beautiful but you can hear the music at the pool. It ends at a reasonable hour, however."
    Read review
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