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04/06/2017 05/06/2017
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    Hard Rock Hotel Cancun

    Boulevard Kukulcan Km 14.5, Cancun 77500, Mexico
    Hotel website
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    Savings alert: 25% below average rate
    Best prices for your stay
    04/06/2017 05/06/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$559
          US$383
          Great Deal
          US$543
          US$446
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          Pool & Beach (1360)
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          Overview
          • Excellent72%
          • Very good17%
          • Average6%
          • Poor2%
          • Terrible1%
          Travellers talk about
          “rock star” (228 reviews)
          “rock spa” (76 reviews)
          Free Wifi
          Free Parking
          Breakfast included
          Air Conditioning
          Beachfront
          Pool
          Non-Smoking Hotel
          Restaurant
          Airport Transportation
          Room Service
          Suites
          Poolside Bar
          Fitness centre
          Concierge
          Spa
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Tennis Court
          Kids Club
          Butler Service
          Shuttle Bus Service
          Babysitting
          Private Balcony
          4.5 Star Hotel
          All hotel details
          Offers from Hard Rock Hotel Cancun
          Special Price: ONLINE EXCLUSIVE: 35% off
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          Rooms
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          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (8,974)
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          21 - 25 of 8,974 reviews

          Reviewed 5 days ago

          Fantastic food, a lot of choices. Wonderful service, caring staff. Loved the pool and especially the foam party!Rooms are comfortable with a beautiful view! Four years in a row and can not wait to go back!!!More

          Review collected in partnership with Hard Rock Hotels & Casinos
          1  Thank Candycaned8
          Response from Francisco G, Gerente at Hard Rock Hotel Cancun

          Dear Candycaned8, Wow! You are a true Rockstar! Thank you very much for letting us know how much you enjoyed your fourth Hard Rock experience, please be confident that the red carpet will be rolled out and all the band members will be ready to...More

          Reviewed 5 days ago

          Great resort. Easy to get to from airport. Great food. We loved the steakhouse and food pool side was good too! The service was awesome! The employees always had a smile! Nice and clean beach....Great location!!!!!!!!More

          Review collected in partnership with this hotel
          Thank kristianner950
          Response from Francisco G, Gerente at Hard Rock Hotel Cancun

          Dear kristianner950, Thank you very much for all your kind remarks, I feel very proud to read that our facilities, location, delicious food and passionate service provided by our staff made you feel like a true Rockstar! We look forward to welcome you soon. Francisco...More

          Reviewed 5 days ago

          This was our second Hard Rock All Inclusive property. We stayed at Punta Cana last year and loved it. We had an equally good time in Cancun but they are very different resorts. The Cancun property is much smaller and a little more low key...More

          Review collected in partnership with this hotel
          Thank karivolen
          Reviewed 5 days ago

          Great customer service, very clean rooms, food was amazing, drinks were on point. Pool area Dj and crew were amazing. No complaints ⭐️⭐️⭐️⭐️⭐️ I would recommend a beach view room. I loved breakfast and dinner.All the restuarants were delicious and they have hibachi.More

          Review collected in partnership with this hotel
          Thank 125lilyp
          Response from Francisco G, Gerente at Hard Rock Hotel Cancun

          Dear 125lilyp, Thank you very much for sharing all the details of your experience! I loved to see that you enjoyed so many aspects of your stay and that you kindly recommend us. We can't wait to have you back and continue to Rock with...More

          Reviewed 5 days ago

          My husband and I got married at the Hard Rock Resort Cancun. We have 35 guests and everyone absolutely loved it!! The service throughout the entire stay was phenomenal. The staff went above and beyond to make sure everyone was happy. Our wedding was beautiful...More

          Review collected in partnership with this hotel
          Thank laurenestes26
          Response from Francisco G, Gerente at Hard Rock Hotel Cancun

          Dear laurenestes26, First and foremost, congratulations to the newlyweds! I feel truly honored to see that you chose Hard Rock Hotel Cancun as the main stage to celebrate this unique and unforgettable moment and also I feel very proud to see that you enjoyed every...More

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          About
          Awards & Recognition
          GreenLeadersGold level
          Amenities
          • Top amenities
          • Pool
          • Room Service
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Beachfront
          • Bar/Lounge
          • Spa
          • Breakfast included
          • Free Parking
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Room Service
          • Meeting Rooms
          • Breakfast included
          • Dry Cleaning
          • Concierge
          • Banquet Room
          • Conference Facilities
          • Babysitting
          • Children Activities (Kid / Family Friendly)
          • Shuttle Bus Service
          • Airport Transportation
          • Business Centre with Internet Access
          • Free Parking
          • Laundry Service
          • Multilingual Staff
          • Breakfast Available
          • Room amenities
          • Air Conditioning
          • Minibar
          • Things to do
          • Pool
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          • Tennis Court
          • Spa
          • Hot Tub
          Details
          • Price range
          • US$381 - US$1,072 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #9 Luxury Hotel in Cancun
          • #9 On the Beach Hotel in Cancun
          • #9 Spa Hotel in Cancun
          • #9 Top resorts Hotel in Cancun
          • #18 Business Hotel in Cancun
          • #21 Family Hotel in Cancun
          • #22 Romantic Hotel in Cancun
          • Room types
          • Suites ,
          • Family Rooms ,
          • Accessible rooms ,
          • Non-Smoking Rooms
          • Number of rooms
          • 598
          • Reservation Options
          • TripAdvisor is proud to partner with Expedia, BookIt.com, Travelocity, Booking.com, Hotels.com, Hotwire, TravelUp, Cancelon, HotelsforEveryone, Priceline, getaroom.com, Evoline ltd, TripOnline SA and HotelQuickly so you can book your Hard Rock Hotel Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Mexico >
          • Yucatan Peninsula >
          • Quintana Roo >
          • Cancun
          • Also Known As
          • Cancun Palace Hotel Cancun ,
          • Cancun Palace Resort ,
          • Palace Hotel Cancun ,
          • Cancun Palace Cancun
          Add Photo Photos
          Traveller (7114)
          Pool & Beach (1360)
          Room & Suite (1096)
          Dining (717)
          Hotel & Grounds (4330)
          Family and Play Areas (116)
          Bathroom (37)
          Business Centre & Event Rooms (33)
          Nearby
          Sponsored by:
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          Nearby Restaurants
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          Harry's
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          Nearby Attractions
          Avenida Kukulkan
          4,903 reviews
          1.54 km away
          Museo Sensorial del Tequila
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          Questions & AnswersAsk a question
          Ziggy S
          Myself spouse along with 9 friends will be coming to the resort next month will our rooms be able to be next door to one anothe, it will be a total of 5 rooms?
          25 May 2017|
          What is your answer?
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          Ryan W
          Hi there, Are there umbrellas available on the beach and pool area for all guests? Thanks, Ryan
          24 May 2017|
          Answer
          Response from Margaret L | Reviewed this property |
          There are plenty of umbrellas with heavy bases around the pool - just ask an employee and they will move them to your location (definitely not one per lounger around the pool though). There are no umbrellas on the beach... More
          0
          Votes
          Aidanryland
          Is every guest supposed to receive a beaded bracelet when checking in? I saw many people wearing them but we were never offered one.
          23 May 2017|
          Answer
          Response from Karen B | Property representative |
          Dear Aidanryland, Our Bell Boys team are in charge to give the beaded bracelet to all our guests, please accept our sincere apologies if we missed you. Please approach them at any time, they will be more than glad to assist... More
          0
          Votes
          Google Translation
          Room Tips
          "We were on one of the higher floors with a view of the ocean. Beautiful view, got to see a couple of beach..."
          Read review
          "we had an ocean view double. the view was amazing although we would have preferred a King bed"
          Read review
          "We like the 8th floor on the end."
          Read review
          "ocean view at night and the morning sunrise are captivating"
          Read review
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