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09/07/2017 10/07/2017
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    Hard Rock Hotel Cancun

    Boulevard Kukulcan Km 14.5, Cancun 77500, Mexico
    Hotel website
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    Best prices for your stay
    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$621
          US$475
          SAVE US$146
          US$621
          US$522
          Traveller (7246)
          Pool & Beach (1368)
          Room & Suite (1102)
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          Overview
          • Excellent74%
          • Very good17%
          • Average6%
          • Poor2%
          • Terrible1%
          Travellers talk about
          “rock star” (231 reviews)
          “rock spa” (77 reviews)
          Free Wifi
          Free Parking
          Breakfast included
          Air Conditioning
          Beachfront
          Pool
          Non-Smoking Hotel
          Restaurant
          Airport Transportation
          Room Service
          Suites
          Poolside Bar
          Fitness centre
          Concierge
          Spa
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Tennis Court
          Kids Club
          Butler Service
          Shuttle Bus Service
          Babysitting
          Private Balcony
          4.5 Star Hotel
          All hotel details
          Offers from Hard Rock Hotel Cancun
          Offers & Announcements: 35% off room rate
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          Rooms
          Jul 9Jul 10
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          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (9,168)
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          There are newer reviews for Hard Rock Hotel Cancun See the most recent reviews

          271 - 275 of 9,168 reviews

          Reviewed 24 April 2017 via mobile

          Just finished a week at the Hard Rock in Cancun and it was incredible!! At first the weather report didn't look good but after only one day of partial rain, the weather was beautiful. Although the food, drinks, and location were all great, what really...More

          Thank EJM804
          Response from Francisco G, Gerente at Hard Rock Hotel CancunResponded 25 April 2017

          Dear funcruiserNwWi, Thank you so much for your review. I appreciate you shared your vacation experience with us. Also happy to hear that you had an excellent stay despite the weather, once again want to thank you for all the kind remarks. We are looking...More

          Reviewed 24 April 2017

          Just got back from a great trip! Jose and Ceasar from the activities staff were excellent! Everybody made us feel at home. Frida was our favorite restaurant and my kids loved the pizza. Tried the synchronicity massage and it was very nice. I wish they...More

          Review collected in partnership with Hard Rock Hotels & Casinos
          Thank Pastamom4
          Response from Francisco G, Gerente at Hard Rock Hotel CancunResponded 25 April 2017

          Hello Pastamom4, Thank you so much for taking the time to share your experience at the Hard Rock Hotel Cancun, it certainly portrays the way we treat our valued guests and I am proud to learn that between the activites, attentive staff, pizza and the...More

          Reviewed 23 April 2017

          Security is creepy, doesn't speak English, and followed the teenagers all over the place. It was extremely annoying. We had to leave the property in order to feel like we had any privacy. Food was very good at Zen and Ciao. Nothing to do except...More

          Review collected in partnership with Hard Rock Hotels & Casinos
          2  Thank T6593ITjuliem
          Response from Francisco G, Gerente at Hard Rock Hotel CancunResponded 25 April 2017

          Dear T6593ITjuliem, I sincerely apologize for any inconvenience you may have experienced , I woul like you to know that as we are an ""All inclusive resort"" the safey of all our guest and mostly important the safety of guests under 18 years old is...More

          Reviewed 23 April 2017 via mobile

          I visited for a wedding last year and had the time of my life. Will definitely go back again. The Hard Rock Hotel was wonderful. We were greeted by refreshments, upon entering the hotel smelled amazing, it was well kept, the pool area was nice,...More

          1  Thank rocksroxy
          Response from Francisco G, Gerente at Hard Rock Hotel CancunResponded 25 April 2017

          Hi rocksroxy, Better late than never, we love to read you had the time of your life at Hard Rock Hotel Cancun while you stayed because of a wedding. We appreciate your nice comments about the food, service, pool area, beach, cleanliness of our facilities,...More

          Reviewed 23 April 2017 via mobile

          Clean, fun, love the all-inclusive. Stayed week of xmas. Sea was very rough, lots of undertow. Dangerous to be in water but hard rocks pool is huge and soothing. Surf lesson was canceled but did scuba dive the statues. Rooms are extremely large and comfy....More

          Thank kingth1954
          Response from Francisco G, Gerente at Hard Rock Hotel CancunResponded 25 April 2017

          Hello kingth1954, I am so glad to hear you love the all-inclusive experience with us at Christmas. Thank you for the five star review and we hope we can provide you with many more rockin' good times to come. Hope to see you again soon....More

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          About
          Awards & Recognition
          GreenLeadersGold level
          Certificate of Excellence
          Amenities
          • Top amenities
          • Pool
          • Room Service
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Beachfront
          • Bar/Lounge
          • Spa
          • Breakfast included
          • Free Parking
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Room Service
          • Meeting Rooms
          • Breakfast included
          • Dry Cleaning
          • Concierge
          • Banquet Room
          • Conference Facilities
          • Babysitting
          • Children Activities (Kid / Family Friendly)
          • Shuttle Bus Service
          • Airport Transportation
          • Business Centre with Internet Access
          • Free Parking
          • Laundry Service
          • Multilingual Staff
          • Breakfast Available
          • Room amenities
          • Air Conditioning
          • Minibar
          • Things to do
          • Pool
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          • Tennis Court
          • Spa
          • Hot Tub
          Details
          • Price range
          • US$408 - US$1,141 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #9 Luxury Hotel in Cancun
          • #9 Spa Hotel in Cancun
          • #9 Top resorts Hotel in Cancun
          • #9 On the Beach Hotel in Cancun
          • #18 Business Hotel in Cancun
          • #21 Family Hotel in Cancun
          • #22 Romantic Hotel in Cancun
          • Room types
          • Suites ,
          • Family Rooms ,
          • Accessible rooms ,
          • Non-Smoking Rooms
          • Number of rooms
          • 598
          • Reservation Options
          • TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Orbitz, BookIt.com, Priceline, Hotwire, Travelocity, TravelUp, TripOnline SA, Cancelon, HotelsforEveryone, Evoline ltd, getaroom.com and HotelQuickly so you can book your Hard Rock Hotel Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Mexico >
          • Yucatan Peninsula >
          • Quintana Roo >
          • Cancun
          • Also Known As
          • Cancun Palace Hotel Cancun ,
          • Cancun Palace Resort ,
          • Palace Hotel Cancun ,
          • Cancun Palace Cancun
          Add Photo Photos
          Traveller (7246)
          Pool & Beach (1368)
          Room & Suite (1102)
          Dining (741)
          Hotel & Grounds (4423)
          Family and Play Areas (117)
          Bathroom (37)
          Business Centre & Event Rooms (33)
          Nearby
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          Nearby Attractions
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          Questions & AnswersAsk a question
          ftorres2028
          Hi, how safe is the beach to go swimming?
          24 June 2017|
          Answer
          Response from Brian P | Reviewed this property |
          Very safe as long as you pay attention to the lifeguards and the lifeguard flags. Just like any beach there are areas where there are riptides so pay attention to where you are at.
          0
          Votes
          Room Tips
          "The room was just as pictured. We stayed on the 11th floor and enjoyed the morning mimosas, tea, tea cookies..."
          Read review
          "If you are staying on ocean view side of hotel, be prepared for the mirrors to fog up when the balcony door..."
          Read review
          "You will love the room service"
          Read review
          "Concierge level"
          Read review
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