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    Hard Rock Hotel Cancun

    Boulevard Kukulcan Km 14.5, Cancun 77500, Mexico
    +1 800-550-8578
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    Lowest prices for your stay
    2017-12-24 2017-12-25
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    Savings alert: 11% below average rate

    The price you found is 11% lower than this hotel's average rate of US$527/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

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    US$590
    US$467
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    Traveller (7703)
    Pool & Beach (1409)
    Room & Suite (1129)
    Overview
    • Excellent75%
    • Very good16%
    • Average6%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “rock star” (167 reviews)
    “zen restaurant” (110 reviews)
    “rock spa” (83 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Shuttle Bus Service
    Babysitting
    Private Balcony
    4.5 Star Hotel
    All hotel details
    Offers from Hard Rock Hotel Cancun
    Special Price: 35% off room rate
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    Rooms
    Dec 24Dec 25
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (10,221)
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    331 - 335 of 6,197 reviews

    Reviewed 3 September 2017 via mobile

    I was just here with my family and we all had a great time. The staff were all very nice. The entertainment staff were great and kept up the party atmosphere. Santos from Ipanema Grill was exceptional. Also, Gray from The Market was great and...More

    2  Thank LLee8
    Response from Francisco G, Gerente at Hard Rock Hotel CancunResponded 7 September 2017

    Hello LLee8, Thank you for taking the time sharing your amazing review, regarding your latest visit to Hard Rock Hotel Cancun. We are thrilled to learn that our entertainment staff did a great job with all our activities and our team in all the restaurants...More

    Reviewed 3 September 2017 via mobile

    A great place to stay the attention of all the staff is amazing, and the rooms very clean, congratulations to the security staff and their commitment to the preservation of the turtles, excellent attention by the guard Othoniel. He even taught my family some Spanish...More

    Thank rita_benjelloun
    Response from Francisco G, Gerente at Hard Rock Hotel CancunResponded 7 September 2017

    Dear rita_benjelloun, Thank you very much for your review and your kind kudos towards Othoniel. We are thrilled to see that you and your family enjoyed your stay to the fullest and even learn a liitle bit of Spanish! We can't wait to have you...More

    Reviewed 3 September 2017 via mobile

    Best trip I have ever had! security guard by the ocean was so helpful and nice on my trip I think his name was otheniel. I would love to come back soon. The workers here are so fast. And the room service was spectacular. I...More

    1  Thank Tyler B
    Response from Francisco G, Gerente at Hard Rock Hotel CancunResponded 7 September 2017

    Hello Tyler B, Thank you for sharing your latest experience at Hard Rock Hotel Cancun. We are pleased to learn that our amazing staff provided you with an spectacular service and made your stay more enjoyable. Thank you so much for your visit, hope we...More

    Reviewed 3 September 2017

    I would highly recommend the Hard Rock Resort. I stayed for a week and the service throughout the hotel was wonderful. There we're activities and entertainment on throughout the week, if you don't want to leave the resort you really don't have to there is...More

    Review collected in partnership with this hotel
    Thank katesS3748JN
    Response from Francisco G, Gerente at Hard Rock Hotel CancunResponded 7 September 2017

    Hello katesS3748JN, thank you for sharing your amazing review, regarding your latest experience at Hard Rock hotel Cancun. We are very glad to learn that you had a wonderful stay and had fun with all the activities of our fabulous entertainment team. Thank you for...More

    Reviewed 3 September 2017

    We stayed at the Hard Rock Cancun in mid July. FANTASTIC!! We have a 10 yr old boy and an 8yr old girl and all of us loved the experience. The staff was amazing from the moment we got out of the airport shuttle. Excellent...More

    Thank larrykim1234
    Response from Francisco G, Gerente at Hard Rock Hotel CancunResponded 7 September 2017

    Hello larrykim1234, Thank you so much for taking the time sharing your very well detailed review, regarding your latest visit to Hard Rock Hotel Cancun. We are pleased to know that you had a great time with us and our amazing staff made you feel...More

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    About
    Awards & Recognition
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Free Parking
    • Hotel Amenities
    • Room Service
    • Meeting Rooms
    • Breakfast included
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Free Parking
    • Airport Transportation
    • Business Centre with Internet Access
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Tennis Court
    • Spa
    • Hot Tub
    • Outdoor pool
    Details
    • Price range
    • US$407 - US$889 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #9 Top resorts Hotel in Cancun
    • #10 On the Beach Hotel in Cancun
    • #10 Spa Hotel in Cancun
    • #10 Luxury Hotel in Cancun
    • #17 Business Hotel in Cancun
    • #21 Family Hotel in Cancun
    • #22 Romantic Hotel in Cancun
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 598
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Expedia, Booking.com, Agoda, Orbitz, Hotels.com, Hotwire, Travelocity and HotelsforEveryone so you can book your Hard Rock Hotel Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • Cancun Palace Hotel Cancun ,
    • Cancun Palace Resort ,
    • Palace Hotel Cancun ,
    • Cancun Palace Cancun
    Add Photo Photos
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    Pool & Beach (1409)
    Room & Suite (1129)
    Dining (773)
    Hotel & Grounds (4776)
    Family and Play Areas (120)
    Bathroom (38)
    Business Centre & Event Rooms (33)
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    Ask a question
    Questions & Answers
    psevean
    9 December 2017|
    AnswerShow all 3 answers
    Response from LuisTA12 | Property representative |
    Hello pseveran, Thank you so much for contact with Hard Rock Hotel Cancun. Regarding your question to make dinner reservations the resort does count with the "First Come - First Serve" modality, hence this help all our... More
    0
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    Google Translation
    Jenny A
    7 December 2017|
    Answer
    Response from LuisTA12 | Property representative |
    Hello Jenny A, thank you so much for contact with Hard Rock Hotel Cancun. Currently energy drinks are not part of our all- inclusive, but you'll be able to find them in our hotel shop. Kind regards.
    0
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    Google Translation
    Winstonsmom
    6 December 2017|
    Answer
    Response from LuisTA12 | Property representative |
    Hello Winstonsmom, Thank you so much for contact with Hard Rock Hotel Cancun and for your interest in our hotel. We recommend to visit our web site to learn more about the costs for our little rock stars. Kind regards.
    0
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    Room Tips
    "Select rock royalty - the extra expense is worth it if you like five star service"
    Read review
    "Definitely get an ocean view room!"
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    "Ocean view to the side of you can. That way you won't be above the noise but will have a great view"
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    "Doors for closet in the restroom area fell off of pivots, Since I have extensive training as a carpenter and..."
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