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02/07/2017 03/07/2017
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    Hard Rock Hotel Cancun

    Boulevard Kukulcan Km 14.5, Cancun 77500, Mexico
    Hotel website
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    Best prices for your stay
    02/07/2017 03/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$621
          US$475
          SAVE US$146
          US$621
          US$621
          Traveller (7243)
          Pool & Beach (1368)
          Room & Suite (1038)
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          Overview
          • Excellent74%
          • Very good17%
          • Average6%
          • Poor2%
          • Terrible1%
          Travellers talk about
          “rock star” (230 reviews)
          Free Wifi
          Free Parking
          Breakfast included
          Air Conditioning
          Beachfront
          Pool
          Non-Smoking Hotel
          Restaurant
          Airport Transportation
          Room Service
          Suites
          Poolside Bar
          Fitness centre
          Concierge
          Spa
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Tennis Court
          Kids Club
          Butler Service
          Shuttle Bus Service
          Babysitting
          Private Balcony
          4.5 Star Hotel
          All hotel details
          Offers from Hard Rock Hotel Cancun
          Offers & Announcements: ONLINE EXCLUSIVE: 35% off
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          Rooms
          Jul 2Jul 3
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          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (9,149)
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          There are newer reviews for Hard Rock Hotel Cancun See the most recent reviews

          351 - 355 of 9,149 reviews

          Reviewed 2 April 2017

          This was a spring break trip with 6 high school senior girls, 6 moms and 3 dads - so a big group. The service at the hotel was first rate - one employee I mention is Joair at Café Tacuba - our server at the...More

          Review collected in partnership with Hard Rock Hotels & Casinos
          Thank 991terih
          Response from Francisco G, Gerente at Hard Rock Hotel CancunResponded 3 April 2017

          Dear 991terih, Thank you very much for choosing our hotel as your Rocking destination for springbreak. I'm very happy to see that you loved the service from our band members and would like to thank you specially for your kind remarks towards the service of...More

          Reviewed 2 April 2017 via mobile

          We visited Hard Rock Hotel in March and it was an superb hotel with a really good atmosphere, the personnel we're caring and always taking care of us, everything was always clean. Everyday there were different types of activities and dances. We want to thank...More

          Thank Cristian G
          Response from Francisco G, Gerente at Hard Rock Hotel CancunResponded 3 April 2017

          Dear Cristian G, We would like to thank you for choosing Hard Rock Hotel Cancun to live this recent Rockstar experience! Thank you also for your kind remarks towards Tairi, we will let her know about your kind kudos. We would love to have you...More

          Reviewed 2 April 2017

          The service from the entertainment staff, bartenders, restaurant workers, and the rest of the hotel staff was beyond. We never waited for drinks, tables, clean place settings. The rooms were kept very tidy by housekeeping. I can't say enough about the food. The Italian restaurant...More

          Thank slumdogmillionairess
          Response from Francisco G, Gerente at Hard Rock Hotel CancunResponded 3 April 2017

          Dear slumdogmillionairess, Wow! I cannot express enough how grateful we are for your fantastic review and remarks towards our food and service from our staff, we strive to always provide all our dear guests with authentic experiences of Rock and we are beyond excited to...More

          Reviewed 1 April 2017

          This is our 2nd year in a row in Hard Rock and it never disappoints. All staff members are helpful and excellent service. My kids feel so at home. Best entertainment staff. They remember us from last year.More

          Review collected in partnership with Hard Rock Hotels & Casinos
          Thank lilibethsumaguep
          Response from Francisco G, Gerente at Hard Rock Hotel CancunResponded 3 April 2017

          Dear lilibethsumaguep, Thank you very much fo letting us know that you are raving fans and members of the Hard Rock family! We feel truly happy to see that you all enjoyed your stay once again and we can't wait for your third visit to...More

          Reviewed 1 April 2017

          Hard Rock has the best vibe for hotel. Great to travel with your kids expecially when they are a bit older, so they can enjoy the lobby bar. The pool is a blast around noon-5pm each day, lots of activities each day is different. Great...More

          Review collected in partnership with Hard Rock Hotels & Casinos
          Thank dhdski234
          Response from Francisco G, Gerente at Hard Rock Hotel CancunResponded 3 April 2017

          Dear dhdski234, Thank you very much for your comments and all your kind remarks toward our Rocker vibe, activities, delicious food and ever-flowing beverages. We hope we can have you back soon. Keep on Rocking! Francisco García General Manager Hard Rock Hotel Cancun

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          About
          Awards & Recognition
          GreenLeadersGold level
          Certificate of Excellence
          Amenities
          • Top amenities
          • Pool
          • Room Service
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Beachfront
          • Bar/Lounge
          • Spa
          • Breakfast included
          • Free Parking
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Room Service
          • Meeting Rooms
          • Breakfast included
          • Dry Cleaning
          • Concierge
          • Banquet Room
          • Conference Facilities
          • Babysitting
          • Children Activities (Kid / Family Friendly)
          • Shuttle Bus Service
          • Airport Transportation
          • Business Centre with Internet Access
          • Free Parking
          • Laundry Service
          • Multilingual Staff
          • Breakfast Available
          • Room amenities
          • Air Conditioning
          • Minibar
          • Things to do
          • Pool
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          • Tennis Court
          • Spa
          • Hot Tub
          Details
          • Price range
          • US$400 - US$1,147 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #10 Luxury Hotel in Cancun
          • #10 On the Beach Hotel in Cancun
          • #10 Spa Hotel in Cancun
          • #10 Top resorts Hotel in Cancun
          • #18 Business Hotel in Cancun
          • #21 Family Hotel in Cancun
          • #22 Romantic Hotel in Cancun
          • Room types
          • Suites ,
          • Family Rooms ,
          • Accessible rooms ,
          • Non-Smoking Rooms
          • Number of rooms
          • 598
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com, BookIt.com, Expedia, Orbitz, TravelUp, Hotels.com, Travelocity, Hotwire, Priceline, TripOnline SA, Cancelon, HotelsforEveryone, Evoline ltd, getaroom.com and HotelQuickly so you can book your Hard Rock Hotel Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Mexico >
          • Yucatan Peninsula >
          • Quintana Roo >
          • Cancun
          • Also Known As
          • Cancun Palace Hotel Cancun ,
          • Cancun Palace Resort ,
          • Palace Hotel Cancun ,
          • Cancun Palace Cancun
          Add Photo Photos
          Traveller (7243)
          Pool & Beach (1368)
          Room & Suite (1038)
          Dining (740)
          Hotel & Grounds (4422)
          Family and Play Areas (116)
          Bathroom (37)
          Business Centre & Event Rooms (33)
          Nearby
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          Nearby Restaurants
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          Harry's
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          Gustino
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          Nearby Attractions
          Avenida Kukulkan
          4,951 reviews
          1.54 km away
          Museo Sensorial del Tequila
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          Questions & AnswersAsk a question
          melonie b
          Hi what currency is best to bring US dollars or Mexican pesos? I'm traveling from UK
          19 June 2017|
          Answer Show all 2 answers
          Response from Karen B | Property representative |
          Dear melonie b, In most places in the Cancun area you will be able to pay both in dollars or pesos. The difference will remain on the daily exchange rate that will be different at most shops, restaurants, night clubs... More
          1
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          Google Translation
          nataliechapple
          Are all the restaurants and bars included in the all inclusive deal?
          19 June 2017|
          Answer Show all 2 answers
          Response from Karen B | Property representative |
          Dear nataliechapple, With your reservation you will have access to our 5 restaurans, bars, snack bars, 24/7 room service and more! Keep on Rocking!
          1
          Vote
          Google Translation
          Hayley E
          our room we have booked is Rock Royalty deluxe platinum with sea-view, are these the rooms on the 3rd floor with direct access from the room to the pool & bar.
          17 June 2017|
          Answer Show all 2 answers
          Response from Karen B | Property representative |
          Dear Hayley E, With your Rock Royalty Level room you will have direct access to the VIP areas at the beach and third floor. We look forward to welcome you!
          1
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          Room Tips
          "Concierge level"
          Read review
          "Ask for an ocean view - you can't really go wrong on that side of the hotel."
          Read review
          "I suggest an ocean view, at least on the 4th floor to see a nice view. The rooms were adequate, however, the..."
          Read review
          "Our room on the ground floor. It was damp I'm guessing because of the ocean air."
          Read review
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