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The Royal Sands Resort & Spa All Inclusive

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#19 of 182 Hotels in Cancun
Certificate of Excellence
GreenLeadersSilver level
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The Royal Sands Resort & Spa All Inclusive
The Royal Sands Resort & Spa All Inclusive
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3,931 Reviews from our TripAdvisor Community

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Showing 3,458: English reviews
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Sunnyvale CA
Reviewed 2 days ago NEW

The Royal Sands is one of the premier properties in Cancun: impeccably maintained and ideally situated. The staff is efficient and unfailingly friendly. And now that a full-service supermarket (Soriana's) is basically next door, one no longer has to make the trek to Walmart downtown. I wholeheartedly recommend it for a relaxing vacation.

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Thank SenorWillie
Reviewed 2 days ago NEW

Rooms are clean, beach is awesome, staff are friendly, lot of options for food and drinks... and room service is 24 hours, although it takes some time to get delivered!!! We had a great time at Royal sands and will definitely come back.

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Thank 624meilingt
Reviewed 2 days ago NEWvia mobile

Stayed here with a group of friends and was headed out (my friend had already checked out of the room)--the taxi stand / bag guy guy forcefully grabbed my bag and physically threatened me because I didn't have a check out slip and said he wasn't going to let me leave (even though we had already checked out and I...

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Thank Ashley T
Reviewed 2 days ago NEWvia mobile

I'm giving 10/5 to this place. I've been there with my teenaged child and both of us loved the stay in The Royal Sands and spa. The service was wonderful! The food was fresh and amazing. The beach is gorgeous and they do amazing job to keep the resort clean.

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Thank Anna Z
St. Paul
Reviewed 2 days ago NEW

I would highly recommend this resort. Very clean and great service. The accommodations are wonderful with large bedrooms and beautiful patios that look out on the pools and ocean. The views are simply amazing.

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1Thank Mary F
Los Angeles, California
Reviewed 3 days ago NEW

Overall, I think that this property is a fine all-inclusive options. Guests get the general AI package of all drinks, foods, and non-motorized sports, and the property has a market and several other amenities. I was least fond of the sales pitch for non-members. Don't be fooled by the personal "concierge." It is not that at all if you have...

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Thank krg1207
Boston
Reviewed 3 days ago NEW

This is a really nice place. The rooms are spacious and very well maintained. The views are amazing. The pools and the beach are very enjoyable. We took the all-inclusive package, and the food was okay to slightly above average, nothing exceptional. The worst thing was that the WiFi is almost useless. 2- The food choices on premise are not...

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1Thank Sam_Anwar1
chicago
Reviewed 3 days ago NEW

After having a horrible experience at Bahia Principe Coba due to roaches in our room, bad customer service, bad buffets and service, ect, we booked this place on a whim after checking out of Bahia Principe Coba because we could not tolerate stating there any longer. This place was 100 times better and our room had gorgeous views of the...

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Thank luckyshakespeare
Charlotte
Reviewed 3 days ago NEW

The Royal Sands gave us the best wedding we could have asked for! All the staff there made us feel like royalty and our guests felt the same way as well! Everything was planned well and extremely organized. We plan on going back for another vacation :)

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Thank 626feliciay
Lawrence
Reviewed 3 days ago NEW

We enjoyed our stay. Great room for the price with a nice beach. We were all-inclusive, but the constant hassling for our room number was annoying, which is probably due to the fact some people didn't choose the all-inclusive. Service around the pool, beach and restaurant were spotty. The location was good and again, a good value for the price.

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Thank skemme

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Amenities

Highlights
  • Pool
  • Beachfront
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Royal Sands Resort & Spa All Inclusive, one of the best All-Inclusive resorts in the area, sits at the center of Cancun's spectacular Caribbean shoreline with breathtaking views of white sand and turquoise waters. With a privileged location, five-star luxury, a world-class Spa, tempting dining choices and activities for all ages, The Royal Sands has everything you need for your next Caribbean vacation. Enjoy fine dining, activities and amenities offered by the REFINE All-Inclusive package. ... more   less 

Additional Information about The Royal Sands Resort & Spa All Inclusive

Address: Blvd. Kukulcan km 13.5, No. 32, Seccion A, Segunda Etapa | Zona Hotelera, Cancun 77504, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $304 - $629 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Royal Sands Resort & Spa All Inclusive 4*
Number of rooms: 340
Reservation Options:
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Also Known As:
The Royal Sands Hotel Cancun
Royal Sands Cancun
Cancun Royal Sands Resort
Royal Sands Resort Cancun
Hotel Style:
#14 Family Hotel in Cancun
#18 Top resorts Hotel in Cancun
#19 On the Beach Hotel in Cancun
#19 Luxury Hotel in Cancun
#21 Romantic Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from The Royal Sands Resort & Spa All Inclusive staff and other travellers.
429 questions
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Questions? Get answers from The Royal Sands Resort & Spa All Inclusive staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“get either a suite (BR,LR, full kitchen and bath) or a full villa (2 BR, 2 BA, LR, full kitchen) The extra space, and access to a large balcony, is well worth the extra $$)”
SenorWillie, 24 Apr 2017 | Read review
“Request a beachfront, ocean facing room on an upper floor.”
  • Sunrise
meghanw282, 22 Apr 2017 | Read review
“We pay the tip ourselves as we are not using all inclusive. We are not familiar with how it works with all inclusive. ”
JLZChicago, 19 Apr 2017 | Read review
“The rooms need to have bigger pillows on the beds.”
U7104WVbriand, 18 Apr 2017 | Read review
“Loved our room 5701 with an excellent view!! You also get quite the workout with steps daily if you choose not to take the elevator!”
meechparrish, 16 Apr 2017 | Read review
5 of 5