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The Royal Sands Resort & Spa All Inclusive

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#18 of 181 Hotels in Cancun
Certificate of Excellence
GreenLeadersSilver level
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The Royal Sands Resort & Spa All Inclusive
The Royal Sands Resort & Spa All Inclusive
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3,843 Reviews from our TripAdvisor Community

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There are newer reviews for The Royal Sands Resort & Spa All Inclusive
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Showing 3,382: English reviews
Bozeman
Reviewed 3 days ago NEW

Royal Sands is a beautiful property, excellent service and a beautiful beach. The food and drinks were delicious. The proximity to shopping and restaurants was very convenient too. We would stay at the Royal Sands again.

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Helpful?
Thank albeew2017
Cristóbal G, Online Community Care Coordinator at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear Guest, Thank you for taking time to post about our resort. We're glad to learn you've enjoyed your recent stay at our resort and that you took advantage of its privileged location in the Hotel Zone. We look forward to welcoming you again during your next visit to the Mexican Caribbean. Warm Regards.

Kingston
Reviewed 3 days ago NEW

We are timeshare owners and have just enjoyed yet another fabulous week at the Royal Sands. The food is excellent. The servers are excellent at making sure everyone is very well looked after. Whether we are in a restaurant, by the pool or at the beach, we always had somebody attending to our needs. We love the Royal Sands so...

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Thank josephsS6097ZP
Dubai, United Arab Emirates
Reviewed 4 days ago NEW

Was disappointed from concierge service thru front desk service. It seems if you are not an owner you do not get the same quality service as the owners do. I was told the sales presentation would be 90 minutes from beginning to end. It took just under 3 hours and once I told the sales rep I was not interested,...

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Helpful?
Thank Tena L
Cristóbal G, Online Community Care Coordinator at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear Tena, Thanks so much for taking the time to review your stay at The Royal Sands. We truly appreciate your feedback and sincerely apologize that your stay didn't meet your expectations. We are taking the appropriate actions to ensure this won't happen again. If there's anything else you'd like to add to your review. Please send an email to...

Flushing, Michigan
Reviewed 4 days ago NEW

We were invited as guest by friends of ours. Check-in was great ~ fast easy. Rooms were beautiful and extremely clean. Beds very comfortable, although the plastic cover on the mattress would wake us due being over heated. Food was excellent. The only part we were upset with was not being able to obtain a beach/pool chair without a major...

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Thank Debbie F
Denver, Colorado
Reviewed 4 days ago NEW

We enjoyed our stay at the Royal Sands. The hotel was clean and the rooms are spacious. They are doing a remodel so a few of the rooms have been remodeled and are much nicer. We enjoyed the food options. We rode the shuttle to Poncho Willies and Captain's Cove for dinner a couple nights. We really enjoyed both of...

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Thank dhtice
Brentwood, Tennessee
Reviewed 4 days ago NEW

We had 4 moms and 6 high school seniors on a spring break trip. This place was awesome...condo style that let all the kids stay together in a 2 BR condo and all the moms in their nearby condo. We did the all inclusive which i highly recommend for a large group sharing rooms. Great beach & pool area. Great...

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Thank Elain F
Cristóbal G, Online Community Care Coordinator at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear Guest, Thank you for taking time to post about our resort. We're sure that the TripAdvisor community will appreciate your insights about our resort and your overall experience in Cancun. We look forward to welcoming you again during your next visit to the Mexican Caribbean. Warm Regards.

Orrville, Ohio
Reviewed 4 days ago NEW

Do NOT buy a week here. It is not worth it but please go as a guest. They treat the guests better than the members. I've been going to the Royal Resorts for over 30 years. I would know. That being said, it is a beautiful Resort with very friendly working staff. The beach is top notch and so are...

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Thank MissMissy85
Jefferson City, Missouri
Reviewed 4 days ago NEWvia mobile

Very friendly staff. Great location. Only advice to anyone ordering drinks from room service... Order Triple what you normally would (they bring very Very small portions that resemble samples). And always have ample amounts of $20 peso bills for tips. Bus fares are 10-1/2 pesos per person, each trip (approx .60 cents USD) well worth it. Xel ha (nature lovers),and...

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Thank Michael R
Bentonville, Arkansas
Reviewed 5 days ago NEWvia mobile

We stayed at the Royal Sands on Spring Break 2017 and I know Cancun has a reputation for being a crazy place but that is not the Cancun we know. This resort was extremely family friendly, and if you stay on Phase 2 side, we never had any noise at all. The resort has a 4 foot deep pool with...

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Thank FreedomTravel
Le Claire, Iowa
Reviewed 1 week ago NEWvia mobile

This is our 3rd time visiting the Royal Sands. We love it, the beach is one of best on the Gulf of Mexico, the food is fabulous and there are restaurants off site which are wonderful and included in your all inclusive package. Last but not least the staff is super friendly they go out of their way to make...

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Helpful?
Thank Marti A
Cristóbal G, Online Community Care Coordinator at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear Marti, Thank you for taking time to post about our resort. We look forward to welcoming you again during your next visit to the Mexican Caribbean. Warm Regards.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Royal Sands Resort & Spa All Inclusive, one of the best All-Inclusive resorts in the area, sits at the center of Cancun's spectacular Caribbean shoreline with breathtaking views of white sand and turquoise waters. With a privileged location, five-star luxury, a world-class Spa, tempting dining choices and activities for all ages, The Royal Sands has everything you need for your next Caribbean vacation. Enjoy fine dining, activities and amenities offered by the REFINE All-Inclusive package. ... more   less 

Additional Information about The Royal Sands Resort & Spa All Inclusive

Address: Blvd. Kukulcan km 13.5, No. 32, Seccion A, Segunda Etapa | Zona Hotelera, Cancun 77504, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $307 - $670 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Royal Sands Resort & Spa All Inclusive 4*
Number of rooms: 340
Reservation Options:
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Also Known As:
The Royal Sands Hotel Cancun
Royal Sands Cancun
Cancun Royal Sands Resort
Royal Sands Resort Cancun
Hotel Style:
#14 Family Hotel in Cancun
#17 Top resorts Hotel in Cancun
#18 Luxury Hotel in Cancun
#18 On the Beach Hotel in Cancun
#21 Romantic Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from The Royal Sands Resort & Spa All Inclusive staff and other travellers.
413 questions
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Questions? Get answers from The Royal Sands Resort & Spa All Inclusive staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We will most likely come again to the Royal Sands, lovely beach, wonderful staff, and nice and clean!! and walking or short taxi distance to lots of restaurants. ”
 of 5 bubbles 150kennethe, 27 Mar 2017 | Read review
“Ocean view were amazing to wake up to!”
 of 5 bubbles cristinar856, 27 Mar 2017 | Read review
“More water in the fridge would be great. We found ourselves always collecting extra water from the bar or with room service because we consume more than was put in our fridge, every day.”
 of 5 bubbles josephsS6097ZP, 27 Mar 2017 | Read review
“The rooms are spacious and well designed. Ask for one of the remodeled rooms, as they are much nicer.”
 of 5 bubbles dhtice, 26 Mar 2017 | Read review
“the beach front rooms were worth the extra - what a view of that amazing blue water! ”
 of 5 bubbles 231elainf, 26 Mar 2017 | Read review
5 of 5