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    The Royal Sands Resort & Spa All Inclusive

    Blvd. Kukulcan km 13.5, No. 32, Seccion A, Segunda Etapa | Zona Hotelera, Cancun 77504, Mexico
    Hotel website
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    Lowest prices for your stay
    2017-10-01 2017-10-02
    US$259
    US$199
    SAVE US$60
    US$239
    US$200
    Traveller (2785)
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    Overview
    • Excellent67%
    • Very good22%
    • Average7%
    • Poor3%
    • Terrible1%
    Travellers talk about
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    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Kitchenette
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Kids Club
    Housekeeping
    Self-Serve Laundry
    Shuttle Bus Service
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from The Royal Sands Resort & Spa All Inclusive
    Special Offer: Get $300 USD in Credits!
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    Rooms
    Oct 1Oct 2
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (4,323)
    There are newer reviews for The Royal Sands Resort & Spa All Inclusive
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    841 - 845 of 3,793 reviews

    Reviewed 5 October 2016 via mobile

    I'm writing this review as I'm currently in the hotel, that's how impressed I am with this hotel. A lot of hotels look great on the website but fall short when visited, but Royal Sands is just the opposite... the website photos don't do it...More

    Thank Robby M
    Response from Cristóbal G, Online Community Care Coordinator. at The Royal Sands Resort & Spa All InclusiveResponded 6 October 2016

    Dear Robby, Thank you for taking time to post about our resort. We're glad to learn you've enjoyed your recent stay at our resort and that you took advantage of its privileged location in the Hotel Zone. We look forward to welcoming you again during...More

    Reviewed 4 October 2016

    We were in building "B" and had a 2 bedroom lock out. We had a full view of the ocean. We purchased the all inclusive part and we're happy that we did , the restraunts were terrific. One of the best was the Captains Cove....More

    1  Thank KayS635
    Response from Cristóbal G, Online Community Care Coordinator at The Royal Sands Resort & Spa All InclusiveResponded 6 October 2016

    Dear Kay, Thank you for taking time to post about our resort. We're glad to learn you've enjoyed some traditional Mexican Warm Service and you've enjoyed dinning at other Royal Resorts' properties during your visit. We're certain that Tripadvisor's community will appreciate your comments as...More

    Reviewed 3 October 2016

    Nice resort. It's a litle tired and dated, but nice. The staff is friendly and the service was good. The rooms could use some TLC, but they weren't bad. The location is great. Next door to a shopping mall and large grocery store. Also, walking...More

    Thank Ryder10Minneapolis
    Response from Cristóbal G, Online Community Care Coordinator. at The Royal Sands Resort & Spa All InclusiveResponded 4 October 2016

    Dear Ryder, Thank you for taking time to post about our resort. We're glad to learn you've enjoyed your recent stay at our resort and that you took advantage of its privileged location in the Hotel Zone. We look forward to welcoming you again during...More

    Reviewed 3 October 2016

    Royal Sands is wonderful resort. It is well maintained and very clean. The staff is friendly and amazing how they remember your name, with some many other guests there. If someone has any problem in their room, etc, it is dealt with promptly. I also...More

    Review collected in partnership with this hotel
    Thank 175jacquelinea
    Response from Cristóbal G, Online Community Care Coordinator at The Royal Sands Resort & Spa All InclusiveResponded 4 October 2016

    Dear Jacqueline. Thank you for taking the time to review your stay with us. We're convinced that our staff is the most important asset in our company since their interaction with our guests makes possible what we like to call "The Royal Experience". We're glad...More

    Reviewed 2 October 2016

    Everything was great at this hotel! Everything was very clean (room, halls, elevators, etc), all the people working there are unbelievably kind (bell boys, waiters, chefs, bartenders, maids, people working at the SPA), however there was one BIG problem. The VIP concierge we got assigned...More

    1  Thank kabrera
    Response from Cristóbal G, Online Community Care Coordinator at The Royal Sands Resort & Spa All InclusiveResponded 4 October 2016

    Dear Kabrera, Thank you for taking time to post about our resort. Please accept a sincere apology for the inconveniences with your concierge. Rest assured this kind of behavior is not encouraged nor promoted by Royal Resorts and we're willing to take the required actions...More

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    About
    Awards & Recognition
    GreenLeadersSilver level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Beachfront
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Restaurant
    • Room Service
    • Bar/Lounge
    • Hotel Amenities
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Room Service
    • Business Centre with Internet Access
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Tennis Court
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • US$215 - US$422 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #14 Family Hotel in Cancun
    • #19 Top resorts Hotel in Cancun
    • #20 Luxury Hotel in Cancun
    • #21 Romantic Hotel in Cancun
    • #21 On the Beach Hotel in Cancun
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 340
    • Reservation Options
    • TripAdvisor is proud to partner with Orbitz, Booking.com, Expedia, TravelClick, BookIt.com, Hotels.com, TravelUp, Travelocity, TripOnline SA, Hotwire, Cancelon, HotelQuickly, Evoline ltd, Cheap Tickets and getaroom.com so you can book your The Royal Sands Resort & Spa All Inclusive reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • The Royal Sands Hotel Cancun ,
    • Royal Sands Cancun ,
    • Cancun Royal Sands Resort ,
    • Royal Sands Resort Cancun
    Add Photo Photos
    Traveller (2785)
    Pool & Beach (960)
    Room & Suite (787)
    Dining (210)
    Hotel & Grounds (1634)
    Bathroom (26)
    Family and Play Areas (14)
    Business Centre & Event Rooms (1)
    Nearby
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    Ask a question
    Questions & Answers
    Jeff K
    16 September 2017|
    AnswerShow all 2 answers
    Response from LLindaC | Reviewed this property |
    I've been to Cancun 5 times including a recent trip in September. We had a wonderful time. Except my husband got " Montezuma's revenge". Don't know why, we ate the same food. I did notice lots more security at the malls and... More
    1
    Vote
    Brandie B
    12 September 2017|
    AnswerShow all 2 answers
    Response from Sandra R | Property representative |
    Hello Brandie B, There is an inter-resort shuttle that goes to the off-site restaurants and the other Royal Resorts in Cancun. Let me know if you have any further questions. Best Regards.
    0
    Votes
    arose863
    9 September 2017|
    AnswerShow all 2 answers
    Response from Sandra R | Property representative |
    Hello arose863, Here's an excerpt from our latest post regarding safety in the Mexican Caribbean at Royal Resorts news: Royal Resorts has the security and comfort of its members and guests as its top priority. Security... More
    0
    Votes
    Room Tips
    "Phase one, higher floors right in the middle of the horseshoe."
    Read review
    "We purchased all inclusive for our daughter and son in law. For ourselves we went to the Walmart and..."
    Read review
    "Higher floor the better"
    Read review
    "Phase 1 is closest to everything."
    Read review
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