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My family (immediate and extended so a very large group) just stayed at this hotel for a destination wedding. Honestly, the hotel met our needs very well and I didn't hear even one complaint from anyone in our party. This isn't the most glamorous of...More
My wife and I decided to cut our three night and pre-paid stay down to two. We changed locations to a way more upscale hotel in the "zone" so we can still leave Cancun on a high note tomorrow. What did I find was wrong...More
For the price we paid it was awful. If you get a great deal, perhaps tolerable. I didn't hate the beach. It's much calmer- almost flat- than main Cancun beaches, a huge plus if you have small children. The sand is white and soft. They...More
This place is a dump and should be avoided at all cost. It claims to be non smoking yet ash trays are in the room. The rooms are worn down and dated and overall super tacky. The food is old and sitting out all day....More
Excellent service , really good food for those who prefer eanglish food and mexican quisine , rooms clean and tidy , all works as should as air con the most imprtaint , also entertaiment staff briliant , great place to be ....
Yes. If the rooms are ready. We checked in early. What I didn't mention before was we had two rooms one for our teenage sons and one for us. They originally had us on separate floors. But once my husband explained, they... More
Yes. If the rooms are ready. We checked in early. What I didn't mention before was we had two rooms one for our teenage sons and one for us. They originally had us on separate floors. But once my husband explained, they gladly changed our rooms putting us closer to our boys even though it meant a room upgrade for us! We weren't charged the upgrade price (I don't think...I'll have to double check with my husband). The new room wasn't ready so we just got our wristbands and went out to the pool and ate. My father in law's room wasn't ready early so he did the same thing but we were early so no big deal. Some of our party were able to go right to their rooms because they were ready even early.
Response from Lizschiav | Reviewed this property |
Not really but it is right in the beach and just a short walk of the ferry to Isla Mujeres, the La Isla Mall is only 10 minutes away taking the bus that passes in front of the hotel and there are some water attractions.
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"do not go to this hotel... best "tip" i could give..."