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Hotel Casa Turquesa

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#69 of 182 Hotels in Cancun
Certificate of Excellence
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1 room 2 adults 0 children
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Hotel Casa Turquesa
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548 Reviews from our TripAdvisor Community

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Showing 435: English reviews
Newport Beach, California
Reviewed 7 July 2015

I stayed here with a friend for a long weekend and had a great time. With around 30 rooms, this hotel is a nice change from most of the Cancun mega hotels. The hotel is decorated with interesting art. We had a room with a balcony and a hot tub with a great ocean view. The hotel is very serious...

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Helpful?
Thank schroe59
CasaTurquesa345, Director of Sales at Hotel Casa Turquesa, responded to this review

Thank you for your great review and thank you for taking the time to post your comments. We are delighted that you had a great time with us and the personalized service that we offer. We are glad that you had a lovely vacation with us and we hope that you will return in the future. If we can help...

Portland, Oregon
Reviewed 20 June 2015 via mobile

If you don't like big resorts, this hotel is a private, serene space on the Cancun beach. Tasteful, artful decor, big rooms and extremely personable service and stunning views. We felt totally refreshed to stay here after a week of outdoor adventure.

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Thank MoronesTribe
CasaTurquesa345, Director of Sales at Hotel Casa Turquesa, responded to this review

Thank you for your perfect review and we are delighted that you enjoyed the tranquility and privacy that the hotel provides along with personalized service which sets us apart from the competition. We do hope that you will return in the future and please do not hesitate to contact us if we can help you plan your return visit.

La Jolla, California
Reviewed 19 June 2015

Maybe the most original hotel in which we have stayed. The place is a refuge among the chain hotels that are everywhere in the Zona Hotelera. A bit hidden from the main street, it has its own access to the beach. Each room has a private patio. The building feels like a luxury villa by the ocean: art deco architecture,...

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1Thank RidgeRabbit
CasaTurquesa345, Director of Sales at Hotel Casa Turquesa, responded to this review

Thank you for your great review and we are very happy to read your comments and that you enjoyed the intimate atmosphere of the hotel and the personalized service that we offer. We hope that you will return again in the future and please do not hesitate to contact us directly if we can help you in planning your next...

Colleyville, Texas
Reviewed 18 June 2015

We just returned from a week in Cancun and experienced our best Cancun stay- a cut above the traditional hotels! Casa Turquesa is a small, boutique hotel with a bed and breakfast personalized touch. A very pampering staff with individualized attention from morning coffee to your last drink. A beautiful view from the rooms, the pool, and restaurant. Spacious rooms,...

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1Thank Kam P
CasaTurquesa345, Director of Sales at Hotel Casa Turquesa, responded to this review

Thank you for your great review and we value your feedback. We are delighted that you enjoyed being pampered by our staff and the personalized service that we provide. We hope that you will return again soon and if we can be of assistance in planning your next visit, please feel free to contact us directly.

Hamilton, New Jersey
Reviewed 17 June 2015

The hotel is very good, people is so nice,food is very delicious.We stay there about 10 days,we are very happy.The hotel is beautiful , blue sky and blue sea,white cloud and white beach. It's very near the Mall.We like Casa Turquesa!

Review collected in partnership with this hotel
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Thank Tonghui
CasaTurquesa345, Director of Sales at Hotel Casa Turquesa, responded to this review

Thank you for your great review and we value your comments. Are are very happy to read that you liked the hotel and the service provided. We hope that you will return in the near future and please do not hesitate to contact us if we can be of assistance in planning your next visit.

Toronto, Canada
Reviewed 16 June 2015

I am a Hilton gold member and wherever is possible am trying to stay in Hilton chain. But where Hilton is not available I am normally booking small boutique hotels to experience something different. Therefore I have an experience with both, large chain hotels and small boutique hotels and I have to admit that Casa Turquesa is one of the...

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2Thank alla972
CasaTurquesa345, Director of Sales at Hotel Casa Turquesa, responded to this review

Thank you for taking the time to post your great review and we appreciate your feedback. We are delighted to read that feel Casa Turquesa is one of the best boutique hotels and that you enjoyed the personalized service that we offer and your stay with us. We look forward to seeing you on your next trip to Cancun and...

Irving
Reviewed 15 June 2015

Wonderful stay at this hotel!!! We only stayed one night but it was perfect and we want to return!!! Peaceful, intimate and relaxing at it's best! ...away from the hustle and bustle of Cancun and right on the beach!!! BUT...some of the BEST shopping in Cancun just steps away!!! Staff is amazing...from Moose, Walter, Fausto and more!!! They help with...

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Thank CedesBenz
CasaTurquesa345, Director of Sales at Hotel Casa Turquesa, responded to this review

Thank your great review! We are delighted to read that you found the hotel to be perfect and the personalized service that is provided by our staff. We do hope that you will come back and visit us again soon and if we can help you plan your next trip, please do not hesitate to contact us.

Reviewed 12 June 2015

We spent three nights at Casa Turquesa, originally only booked two but enjoyed ourselves so much we spent another night here. Cancun as a town didn't do much for us, but this hotel was excellent, so much nicer than staying in a huge all inclusive type place. Manager was great, took time to get to know us, and checked in...

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1Thank Meg S
CasaTurquesa345, Director of Sales at Hotel Casa Turquesa, responded to this review

Thank you for your great review and for sharing your experience at Casa Turquesa. We are very pleased that you enjoyed the hotel so much that you extended your stay but we wish you could have stayed longer with us! We hope that you will return again soon and if we can help you plan your next trip, please do...

Wichita, Kansas
Reviewed 10 June 2015

The staff loved us and we loved the staff. Food was the best ever. The view of the carabiean, Palm trees and the pool was a post card. The staff left us wanting nothing.Moose pamper my wife and I. Up graded room, free drinks and cigars. Will return to relax.

Review collected in partnership with this hotel
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Thank jimcH2501IZ
CasaTurquesa345, Director of Sales at Hotel Casa Turquesa, responded to this review

Thank you for your great review and we appreciate your feedback. We are delighted that you enjoyed the personalized service that we provider. We are delighted that you will return in the future and please feel free to contact us if we can help you plan your next visit.

Heath, Texas
Reviewed 7 June 2015

The staff was very attentive, the rooms were clean and the pool was very nice. The restaurant is quite overpriced, however there are plenty of eating options within walking distance. The beach was clean and there were mostly recliners available. Would definitely consider returning!

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2Thank Helard
CasaTurquesa345, Director of Sales at Hotel Casa Turquesa, responded to this review

Thank you for your review and we appreciate your feedback. We would mention that our restaurant prices are comparable with others in the vicinity and we offer fine a la carte dining. We are glad that you would consider returning and we hope to see you again in the future. If we can help you plan a return visit, please...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Free Parking
  • Spa
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Spa
  • Hot Tub
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
Official Description (provided by the hotel)
Welcome to our hotel! It's intimate, secluded, and fashionable. Guests come here to our All Suite Luxury Boutique Hotel to relax, rejuvenate, and go unnoticed in the midst of the Mexican Caribbean playground of Cancun. Reminiscent of a Mediterranean mansion, Casa Turquesa rests on one of the area’s most pristine beaches and features only 30 suites, providing an atmosphere of privacy and tranquility. Spa and Art Gallery. ... more   less 

Additional Information about Hotel Casa Turquesa

Address: Boulevard Kukulcan Km 13.5 | Zona Hotelera Cancun, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $194 - $959 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Casa Turquesa 4*
Number of rooms: 29
Reservation Options:
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Also Known As:
Casa Turquesa Hotel Cancun
Casa Turquesa Tulum
Casa Turquesa Hotel Tulum
Hotel Style:
#40 Luxury Hotel in Cancun
#41 Family Hotel in Cancun
#43 Romantic Hotel in Cancun
#48 Spa Hotel in Cancun
#56 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Casa Turquesa staff and other travellers.
28 questions
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Questions? Get answers from Hotel Casa Turquesa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for the renovated rooms.”
loretta061, 29 Mar 2017 | Read review
“Every room offers a wonderful balcony with direct ocean views.”
krc107, 19 Jan 2017 | Read review
“#307 Is Ocean and pool view”
nycgirl272, 16 Aug 2016 | Read review
“Our room was on the second floor and the ocean view was amazing.”
newbgray, 7 Jun 2016 | Read review
“This is an unusual hotel. It is a unique place where u can ask for and get the experience you want. Ask for hottub on balcony.”
muddywatersUSA, 29 Apr 2016 | Read review
5 of 5