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Hotel Casa Turquesa

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#68 of 181 Hotels in Cancun
Certificate of Excellence
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1 room 2 adults 0 children
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Hotel Casa Turquesa
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544 Reviews from our TripAdvisor Community

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Showing 432: English reviews
Atlanta, Georgia
Reviewed 3 August 2016

First, this was a large residence converted into a boutique hotel. It maintains art and sculptures that are exquisite. This is not for kid's. Can you bring your kid's? Yes, but you shouldn't. The beach is beautiful, the location peaceful, the food fabulous (be sure to include the "American" breakfast in your rate choice, you WILL NOT BE DISAPPOINTED in...

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Helpful?
Thank susanpopewhitmire
VentasTurquesa, Casa Turquesa at Hotel Casa Turquesa, responded to this review

Dear guest, Thank you for your preference and comments. It was nice to have you here at Casa Turquesa. We are happy to see that you enjoyed you vacation. We are a small hotel but we have large suites with balcony so you can have a relaxing time in the tub . All the staff was glad to help you.We...

Oxfordshire, United Kingdom
Reviewed 27 July 2016

My husband and I stayed at Casa Turquesa in February for our honeymoon. From the moment we arrived, the manager Mus made us feel very welcome and always had time for a chat. The waiters were so attentive and could not do enough to ensure we had everything we wanted. The location was perfect, our room overlooked the amazing ocean...

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Helpful?
Thank Kay B
VentasTurquesa, Casa Turquesa at Hotel Casa Turquesa, responded to this review

Dear guests, We are a small boutique hotel but we always give a great service because every guest is very important to us. We appreciate your preference and we invite you to spend your first anniversary at the hotel, we will be very glad to have you here again. We are very happy to read all your words, thank you...

Virginia
Reviewed 8 July 2016

We had a very nice time in Cancun and staying in Casa Turquesa. The hotel is small with only 30 rooms or so and the grounds are beautiful. We enjoyed the artwork and statues and the amazing view from the lobby. It seems that every room has at least a partial ocean view from one angle or another. Although we...

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Helpful?
1Thank LeisureTraveler77
VentasTurquesa, Casa Turquesa at Hotel Casa Turquesa, responded to this review

Dear friends, We are very happy to read all your words, thank you for the time you took to write them. As you saw we are a small boutique hotel but we always give a great service because every guest is very important to us. All the staff was always glad to serve you so you can feel like home....

Middletown, New York
Reviewed 6 July 2016 via mobile

We had a super time while staying at Casa Turquesa! The location was terrific, and the beach was spectacular! Everyone made us feel right at home, especially Mus! I would definitely recommend this property, and we look forward to returning!

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Helpful?
Thank pkeogh315
VentasTurquesa, Casa Turquesa at Hotel Casa Turquesa, responded to this review

Dear client, In Casa Turquesa everybody wants to give you the best service. We know that every guets has different needs so we try to know you, so we can make your vacation an unique experience. We appreciate the time you took to send this message. We want to thank you and we are alredy waiting for your next vacation...

Phoenix, Arizona
Reviewed 28 June 2016

We had an amazing stay at this hotel, at first we weren't really sure what to expect. We booked here because we were interested in staying at a place that is quiet and away from the crowds. We were pleasantly surprised. This hotel offers a small home feeling and by the first day we knew all the staff on a...

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Helpful?
Thank Tres_Leches69
VentasTurquesa, Casa Turquesa at Hotel Casa Turquesa, responded to this review

Dear guest, Thank very much for the time you took to write these kind comments. We really appreciate it! Casa Turquesa always tries to serve as the guests deserve we know that ever customer is very important to us. It is nice to know that you enjoyed the privacy and the friendly atmosphere. We are going to tell all our...

Reviewed 8 June 2016 via mobile

Had an amazing time, had a junior suite, great view of the beach, the bathroom was huge and spectacular!service was the best!I have never stayed in any hotel with service that well. Mustapha the manager I believe, not only spoke like 11 languages, he made sure my friends and I had the best time in cancun within our budget since...

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Helpful?
2Thank Anel G
VentasTurquesa, Casa Turquesa at Hotel Casa Turquesa, responded to this review

Hello my friend, Remember that Casa Turquesa is a small hotel next to huge ones, nevertheless the suites are bigger than regular hotel rooms and we have stunning ocean views, walking closets, marble bathrooms and we try always to serve as the guest deserve. Thank you for letting us show you the boutique experience that Casa Turquesa offers. Our location...

Esquimalt, Canada
Reviewed 7 June 2016

The service - in the restaurant, room, pool, etc was wonderful. We needed help with details, directions, banking, internet, etc and the staff/ management were exceptional in their efforts to help us. And they did it with a smile. They served us full meals early (7am) and late (10:20) and taught us some great things in the process (part of...

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Helpful?
4Thank newbgray
VentasTurquesa, Casa Turquesa at Hotel Casa Turquesa, responded to this review

Dear guest, Thank you very much for your preference and for giving us the opportunity to show you our service. Casa Turquesa is a small hotel but we always try to give the best service with a friendly smile on the face. We will pass this message to the staff so they can know that their work is acknowledged. You...

Atlanta, Georgia
Reviewed 29 April 2016

This is hotel is where you stay when you have had enough of the Ritz and Four Seasons etc. Incredible experience. Just easy and happy and low key and accommodating. Staff and management incredibly obliging and cooked our beautiful mahi. It was amazing. Not your typical chain experience. The opposite. Do not go here if you need everything to be...

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Helpful?
3Thank muddywatersUSA
VentasTurquesa, Casa Turquesa at Hotel Casa Turquesa, responded to this review

Dear guest, Thank you for your preference. It was nice to have you here at Casa Turquesa. We are happy to see that you enjoyed you vacation. We are a small hotel but we have large suites, so you can have a relaxing time. All the staff was glad to help you. We hope to see around very soon, you...

New York City, New York
Reviewed 26 April 2016

I saw some photos on tripadvisor before arriving at the hotel -- but let me tell you -- they don't do this place a justice. It's even more gorgeous in person! Absolutely beautiful. Such a gem. There are so many hotels -- usually big ones, lots of them all-inclusive and they are all beautiful -- don't get me wrong. Their...

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Helpful?
2Thank Mar T
VentasTurquesa, Casa Turquesa at Hotel Casa Turquesa, responded to this review

Dear costumer, Thank you very much for your nice words. Casa Turquesa is a special place to stay, we are small hotel but we have a great service and we like to take care of every little detail so you can feel at home. The hotel is a nice experience to all people who love the art and the museums....

London
Reviewed 24 April 2016

We had a junior suite overlooking the pool and the ocean beyond, with our own jacuzzi on the balcony. Though we stayed only four days we wished we could have stayed longer. Everyone at the hotel made us feel right at home. Staying at Casa Turquesa was a delight from arrival to departure, except we really didn't want to leave.

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3Thank Ken B
VentasTurquesa, Casa Turquesa at Hotel Casa Turquesa, responded to this review

Dear guest, That is the reason our name is Casa Turquesa, we always try to make feel comfortable every guest, so they can feel at home. We are happy you enjoyed your Junior Suite Ocean View with the Jacuzzi on the balcony, we are a small hotel but we have big rooms and a great staff to serve you as...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Free Parking
  • Spa
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Spa
  • Hot Tub
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
Official Description (provided by the hotel)
Welcome to our hotel! It's intimate, secluded, and fashionable. Guests come here to our All Suite Luxury Boutique Hotel to relax, rejuvenate, and go unnoticed in the midst of the Mexican Caribbean playground of Cancun. Reminiscent of a Mediterranean mansion, Casa Turquesa rests on one of the area’s most pristine beaches and features only 30 suites, providing an atmosphere of privacy and tranquility. Spa and Art Gallery. ... more   less 

Additional Information about Hotel Casa Turquesa

Address: Boulevard Kukulcan Km 13.5 | Zona Hotelera Cancun, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $96 - $952 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Casa Turquesa 4*
Number of rooms: 29
Reservation Options:
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Also Known As:
Casa Turquesa Hotel Cancun
Casa Turquesa Tulum
Casa Turquesa Hotel Tulum
Hotel Style:
#40 Luxury Hotel in Cancun
#41 Family Hotel in Cancun
#43 Romantic Hotel in Cancun
#48 Spa Hotel in Cancun
#56 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Casa Turquesa staff and other travellers.
26 questions
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Questions? Get answers from Hotel Casa Turquesa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Every room offers a wonderful balcony with direct ocean views.”
 of 5 bubbles krc107, 19 Jan 2017 | Read review
“#307 Is Ocean and pool view”
 of 5 bubbles nycgirl272, 16 Aug 2016 | Read review
“Our room was on the second floor and the ocean view was amazing.”
 of 5 bubbles newbgray, 7 Jun 2016 | Read review
“This is an unusual hotel. It is a unique place where u can ask for and get the experience you want. Ask for hottub on balcony.”
 of 5 bubbles muddywatersUSA, 29 Apr 2016 | Read review
“Upper floors are best”
 of 5 bubbles edwinf467, 16 Apr 2016 | Read review
5 of 5