We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

NYX Hotel Cancun

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
NYX Hotel Cancun
View Map
{"scriptFlags":null,"containerClass":null,"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}}}
Add Photo Write a Review

1,741 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 668: English reviews
Start your review of NYX Hotel Cancun
 Click to rate
Regina, Canada
Reviewed yesterday NEW

We stayed here for three days before leaving for home. We were met by Jhonaton and right from the start we were impressed with him and they way he dealt with us. He went over and above to make things were just right for us especially because my wife walks with a cane. Each of the employees we dealt with...

 Report
Helpful?
Thank Brian L
Reviewed 3 days ago NEW

We stayed here for four days and had an absolutely fantastic time! The room, beach, pool, staff, and food were amazing. The only downside was limited activities and entertainment but there's so much to around the hotel (mall, Coco Bongo, etc.) that we didn't mind too much.

 Report
Helpful?
2Thank wanderingbug12
Reviewed 3 days ago NEW

I will start saying thanks to all the staff who helped my family and friends to have a great time at NYX hotel, specially to: Jhonatan Bautista - the animation guy (great volleyball games, very friendly, easy approach, and very very good humor. Keep working harder and harder and don't forget to learn french mon ami); Didier Aguilar Ramos -...

 Report
Helpful?
2Thank Jesus R
Reviewed 3 days ago NEWvia mobile

This hotel is a shame for mexico! Staff not trying to help at any time! They find it hard to understand english even in reception! Rooms very dirty we needed to ask for towels every day they only leave 1 for 2 people. We asked for other pillows they left sheets instead. When buying cocktails near the beach it was...

 Report
Helpful?
Thank Dylon D
McKinney, Texas
Reviewed 3 days ago NEW

Do not stay at this hotel-we paid for a Master Suite-Oceanview and we got a large room that smelled like pee & sewage with a main street view. We got to hear every bus and car every night until 3am and it started all over again at 5am. When the sewage smelled alomost knocked us over we finally complained and...

 Report
Helpful?
Thank ingle3031
Edmonton, Alberta, Canada
Reviewed 5 days ago NEW

I'm still shocked at the price we paid for this hotel. We only spent 2 days at this hotel after traveling through Mexico. It was a delight to have some relaxing time and wrap up our trip before heading home. Overall the stay was great, a couple of things stood out for me though. There was this gentleman named Jimmy,...

 Report
Helpful?
1Thank Warren F
DireccionNYX, General Manager at NYX Hotel Cancun, responded to this review

Dear Guest Many thanks for your review, we are glad to know that you spent a great time with us and enjoyed your stay, we appreciated your comments since they help us to improve ou areas of opportunity, we offer our apologies for the inconveniences during your stay with us. We are happy to read that our service meet your...

texas
Reviewed 1 week ago

I began planning an all inclusive surprise birthday trip for my husband with a group of friends in Sept 2016. This hotel was reserved since Sept 2016. Many emails sent for info and to coordinate a special beach dinner for a large group went unanswered, specific ques about the hotel went unanswered over the course of many months. Generic replies...

 Report
Helpful?
2Thank bwjadt
DireccionNYX, General Manager at NYX Hotel Cancun, responded to this review

Dear Guest First of all we would like to thank you for your comments and for taking the time to let us know about your recent stay with us, your comments are highly appreciated since they help us to improve our areas of opportunity. We offer our apoligies for the inconveniences during your stay with us. We hope that you...

London, Canada
Reviewed 1 week ago

Just returned from an amazing vacation at the NYX Cancun (February 1-8). We cannot say enough good things about this boutique resort. From our arrival to departure and every day in between, we received top notch service from the staff. Everyone was super courteous, friendly and could never do enough for you. On our day of arrival, the elevator was...

 Report
Helpful?
2Thank RedAnchor
DireccionNYX, General Manager at NYX Hotel Cancun, responded to this review

Dear Guest Thank you so much for your review of our Hotel, we sincerely appreciate them, it brings us great satisfaction to know that we exceed your expectations, we are very happy to read that you had an excellent and enjoyable stay. We will be recognized to our staff. We will see you soon. Many thanks for you valuable feedback....

Ottawa, Canada
Reviewed 1 week ago

Nice smaller hotel with great service. We booked a master suite and it did not disappoint Beautiful ocean views and clean large room. Restaurant had good food and friendly service from all the staff (especially Joel)

 Report
Helpful?
Thank akfa2017
DireccionNYX, General Manager at NYX Hotel Cancun, responded to this review

Dear Guest, We truly appreciate your comments, especially to our staff. we are so happy to read that we meet your expectation and you spent a great time with us. We hope that you will return again very soon. Cordially HOTEL NYX CANCUN

Montreal, Canada
Reviewed 1 week ago

If you are looking for AMAZING service, beautiful view/beach, small and very cute hotel. This is the place. If you are looking for a party hotel with lots of people, restaurant, clubs/nightlife, it is not the place. Feel : We booked for a very cheap price a Junior suite with balcony ocean view. We were beyond excited. After some searches...

 Report
Helpful?
2Thank Fredddou
DireccionNYX, General Manager at NYX Hotel Cancun, responded to this review

Dear Guest First of all we would like to thank you for your comments and for taking the time to let us know about your recent stay with us, your comments are highly appreciate since they help us to improve our areas of opportunity. We are glad to know that you appreciate our service and attentive staff. We are happy...

2,069 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (1692)
Viewed
Pool/Beach Area (274)
Viewed
Dining (102)
Viewed
Hotel & Grounds (211)
Viewed
View from Room (114)
Viewed
Bathroom (26)
Viewed
Room/Suite (129)
Viewed
Family/Play Areas (13)
Viewed
Business Centre/Function Rooms (1)
Viewed
1:12
Videos (1)
Viewed
Other (821)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (335)
Viewed
Amenities (22)
Viewed
Basic Room (29)
Viewed
Beach (24)
Viewed
Jacuzzi (8)
Viewed
Junior Suite Lagoon View (38)
Viewed
Kids' Pool (2)
Viewed
Main Pool (14)
Viewed
Master Suite (44)
Viewed
Dining (39)
Viewed
Second Pool (11)
Viewed
Standard Room (32)
Viewed
The Hotel (72)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (42)
Viewed
Hotel & Grounds (13)
Viewed
Pool/Beach Area (16)
Viewed
Dining (8)
Viewed
Family/Play Areas (1)
Viewed
Room/Suite (2)
Viewed
Other (2)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Cancun hotels
0.4 km away
Flamingo Cancun Resort
Flamingo Cancun Resort
#74 of 181 in Cancun
2,704 reviews
3.2 km away
Hotel Dos Playas Beach House
4.8 km away
Emporio Hotel & Suites Cancun
Show Prices
Show Prices
Show Prices
2.8 km away
Krystal Grand Punta Cancun
2.4 km away
Beachscape Kin Ha Villas & Suites
2.7 km away
Krystal Cancun
Krystal Cancun
#68 of 181 in Cancun
4,474 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Beachfront
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Enjoy a fabulous hotel located just in front of the beautiful white sand beaches and turquoise waters that have made Cancun a preferred tropical paradise for thousands of tourists each year. NYX HOTEL CANCUN is a resort with 163 rooms and suites with an excellent location in the middle of the famous Hotel Zone of Cancun, in the state of Quintana Roo, Mexico. NYX HOTEL CANCUN is ideal for families, couples in love, weddings and incentive groups; we are offering a NEW meeting room. Our group coordinators will work with you to create the perfect menu and select the perfect setting for your event. This hotel provides a friendly and professional service, comfortable rooms, international cuisine, and beach activities among others. ... more   less 

Additional Information about NYX Hotel Cancun

Address: Boulevard Kukulcan, Km 11.5, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $117 - $447 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — NYX Hotel Cancun 3*
Number of rooms: 163
Reservation Options:
TripAdvisor is proud to partner with Booking.com, BookIt.com and Hotels.com so you can book your NYX Hotel Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Avalon Grand Cancun Hotel Cancun
Avalon Grand Resort
Cancun Avalon Grand Hotel
Avalon Cancun
Avalon Resort Cancun
Hotel Style:
#39 Spa Hotel in Cancun
#41 Top resorts Hotel in Cancun
#46 On the Beach Hotel in Cancun
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from NYX Hotel Cancun staff and other travellers.
273 questions
Ask a question

See all questions (273)

Questions? Get answers from NYX Hotel Cancun staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't ask for a Basic Room”
 of 5 bubbles X8251JKbrianl, 21 Feb 2017 | Read review
“Master suites are the best ones”
 of 5 bubbles jesusrR7417LR, 19 Feb 2017 | Read review
“If they lead you towards the street/front to your room, DON'T GO! Run back to the front desk and insist on the back/beach side.”
 of 5 bubbles bwjadt, 15 Feb 2017 | Read review
“Master suites on the higher floors in the renovated tower are beautiful”
 of 5 bubbles RedAnchor, 15 Feb 2017 | Read review
“Ask for renovated section or junior suites and +”
 of 5 bubbles Fredddou, 14 Feb 2017 | Read review
5 of 5