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NYX Hotel Cancun

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1,576 Reviews from our TripAdvisor Community

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There are newer reviews for NYX Hotel Cancun
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Showing 600: English reviews
montreal
Reviewed 2 weeks ago

Stayed there from 7-14 nov 2016 Stayed in room 8202 a master suite, fairly renovated on ground floor (no balcony). This hotel does have alot rooms on upper floors ( max 5 floors i think) some with a elevator and some WITHOUT a elevator. Queen size bed was very firm Our room was very noisy from 8 am-6pm due to...

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Helpful?
Thank willy2003
DireccionNYX, General Manager at NYX Hotel Cancun, responded to this review

Dear Guest First of all we would like to thank you for your preference and for taking the time to let us know about your recent stay with us, your comments are highly appreciated since they help us to improve our areas of opportunity. We are happy to read that you spent a great time with us. We hope that...

New York
Reviewed 2 weeks ago via mobile

Friendly staff. Strong & complimentary wifi. Good breakfast with a variety of options. Centrally located: a bus stop in front of the hotel takes you downtown in under 10minutes. Walking distance to various restaurants & shopping. Rooms are modern & for the most part clean, though the sheets had stains & there is an odor coming from the drain in...

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Helpful?
Thank Erica B
DireccionNYX, General Manager at NYX Hotel Cancun, responded to this review

Dear Guest First of all we would like to thank you for your comments and for taking the time to let us know about our recent stay with us, your comments are highly appreciated since they help us to improve our areas of opportunity. We are happy to read that you spent a good time with us. We hope that...

Reviewed 2 weeks ago via mobile

After a lot of research I booked this hotel as a birthday present for my friend. I wanted a nice hotel that offered all inclusive and was by the beach. We wanted somewhere to really relax and have a great time and we were far from disappointed. The hotel was perfect. Our room was beautiful, huge and overlooking the beach....

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Helpful?
Thank Keane G
DireccionNYX, General Manager at NYX Hotel Cancun, responded to this review

Dear guest Thank you so much for choosing NYX Hotel Cancun and for taking the time to let us know your experience with us, your comments are highly appreciate since they help us to improve your areas of opportunity. We are so happy to read that we met your expectations, we are glad to know that you spent a great...

Reviewed 2 weeks ago via mobile

We stayed at the NYX Hotel Cancún for our honeymoon. We had a fantastic time at their beachfront with good drinks (try the Spicy Mango), great sunshine, an infinity pool for when it's too windy to swim in the sea, and an amazing view of the Caribbean Sea from our window. For the reasonable price, a king bed with a...

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Helpful?
Thank Michael S
DireccionNYX, General Manager at NYX Hotel Cancun, responded to this review

Dear Guest Thank you so much for your review of our Hotel, we sincerely appreciate them; it brings us great satisfaction to know that we exceed your expectations, we are very happy to read that you had an excellent and enjoyable stay. We will be recognized to our staff. We will be waiting to host you in your next holidays....

Reviewed 2 weeks ago

Helpful staff at reception and lots of opportunities to book tours which I would definitely recommend to do when you get to the hotel and NOT before as you will get a better deal! We really LOVED the large breakfast selection (all inclusive) which was freshly made as well as pre-made foods. A great way to try different types of...

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Helpful?
1Thank Lyndsay A
DireccionNYX, General Manager at NYX Hotel Cancun, responded to this review

Dear Guest Many thanks for your review of our hotel, your comments are highly appreciated since they help us to improve our areas of opportunity. We are happy that our service met your expectations. We will definitely share your kind words with the rest of the staff. We hope that you will return again very soon. Thank you for your...

Hong Kong, China
Reviewed 3 weeks ago

Hotels in Cancun are usually expensive. I found the rate for this hotel is low so I did not have much expectation at first. However to my surprise, it is very good and really value for money. We have a very very big room with a big balcony facing the sea. The services are very good. The receptionists, the bell...

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Helpful?
1Thank William c
DireccionNYX, General Manager at NYX Hotel Cancun, responded to this review

Dear guest Many thanks for sharing your kind feedback and taking the time to let us know about your recent stay with us. We are so happy to read that we exceed your expectations. We are glad that you appreciated our service and attentive staff. We will definitely share your kind words with the rest of the staff. Thank you...

Montréal, Québec
Reviewed 3 weeks ago

We returned from the Nyx 1.5 weeks ago.... First of all, we had a blast. The small size of the hotel was perfect for us. The staff was very friendly and willing to help and make sure we had an enjoyable stay. The hotel is very clean. Room: We had booked a Master suite. The first night we had a...

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Helpful?
Thank Gennie L l
DireccionNYX, General Manager at NYX Hotel Cancun, responded to this review

Dear guest Thank you so much for choosing NYX Hotel Cancun and for taking the time to let us know your experience with us. We are so happy to read that we met your expectations, we are glad to know that you spent a great time here and enjoyed of our service and attentive staff. We hope that you will...

Montréal
Reviewed 3 weeks ago

ARRIVAL • Upon arrival, depending on the time, your room could not be ready • Be sure to have packed in your plane carriage the necessary gears for swimming : – Bathing suit – Cap / hat – Small bottle of sunscreen (100 ml or less) • Get your towel (don’t lose it otherwise you’ll be charged) • Eat lightly...

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Helpful?
12Thank Pyor
DireccionNYX, General Manager at NYX Hotel Cancun, responded to this review

Dear Guest Many thanks for your review, we are glad to know that you spent a great time with us and enjoyed your stay. We are very happy to read that our service meet your expectations. We hope that you will return again very soon. Thank you so much for your valuable feedback. Best regards NYX HOTEL CANCUN

Vancouver, Canada
Reviewed 3 weeks ago

This is a smaller sized resort than I usually frequent. Initially when I first entered the hotel and very strong smell of perfume that literally made me quite nauseated especially after a long day (kind of like some hotels in Vegas) and prevented me from enjoying the Lobby/Bar area. Many people have allergies and sensitivity so cleaning with non-scented products...

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Helpful?
2Thank Sophie M
DireccionNYX, General Manager at NYX Hotel Cancun, responded to this review

Dear guest Many thanks for sharing your kind feedback and taking the time to let us know about your recent stay with us. We are so happy to read that we exceed your expectations. We are glad that you appreciated our service and attentive staff. We will definitely share your kind words with the rest of the staff. Thank you...

Whitby, Canada
Reviewed 3 weeks ago

My daughter and I just returned from Cancun and stayed at the beautiful NYX Hotel. I loved that the resort was smaller but most of all I wanted to say that Eduardo Franco was by far the best waiter I have ever encountered. His friendly smile and quick service was the best. Overall I would say this hotel was very...

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Helpful?
Thank Momanicas
DireccionNYX, General Manager at NYX Hotel Cancun, responded to this review

Dear Guest, Many thanks for your review of our hotel, your comments are highly appreciated. We are very happy that we met your expectations. We hope that you will return again very soon. Thank you for your valuable feedback. Best regards NYX HOTEL CANCUN

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Free Parking
  • Airport Transportation
Official Description (provided by the hotel)
Enjoy a fabulous hotel located just in front of the beautiful white sand beaches and turquoise waters that have made Cancun a preferred tropical paradise for thousands of tourists each year. NYX HOTEL CANCUN is a resort with 163 rooms and suites with an excellent location in the middle of the famous Hotel Zone of Cancun, in the state of Quintana Roo, Mexico. NYX HOTEL CANCUN is ideal for families, couples in love, weddings and incentive groups; we are offering a NEW meeting room. Our group coordinators will work with you to create the perfect menu and select the perfect setting for your event. This hotel provides a friendly and professional service, comfortable rooms, international cuisine, and beach activities among others. ... more   less 

Additional Information about NYX Hotel Cancun

Address: Boulevard Kukulcan, Km 11.5, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $147 - $592 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — NYX Hotel Cancun 3*
Number of rooms: 163
Reservation Options:
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Also Known As:
Avalon Grand Cancun Hotel Cancun
Avalon Grand Resort
Cancun Avalon Grand Hotel
Avalon Cancun
Avalon Resort Cancun
Hotel Style:
#40 Spa Hotel in Cancun
#42 Top resorts Hotel in Cancun
#48 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from NYX Hotel Cancun staff and other travellers.
226 questions
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Questions? Get answers from NYX Hotel Cancun staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Obviously the rooms looking at the beach and the pool are better, than the ones on the outside,”
 of 5 bubbles andrewf764, 7 Dec 2016 | Read review
“If you need an elevator, make you sure you tell them upon booking.”
  • Lagoon View
 of 5 bubbles pennyhillier, 28 Nov 2016 | Read review
“Request a room that faces the main pool.”
 of 5 bubbles 858sabrinac, 28 Nov 2016 | Read review
“Get the Master Suite, ocean front. WOW!”
 of 5 bubbles nice2cu2016, 28 Nov 2016 | Read review
“If mobility is an issue, ask for a room with elevator access.”
 of 5 bubbles julez48, 21 Nov 2016 | Read review
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