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    NYX Hotel Cancun

    Boulevard Kukulcan, Km 11.5, Cancun 77500, Mexico
    Hotel website
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    Best prices for your stay
    2017-07-30 2017-07-31
    US$196
    US$196
    US$196
    Traveller (2035)
    Room & Suite (458)
    Storyboard
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    Overview
    • Excellent41%
    • Very good35%
    • Average14%
    • Poor4%
    • Terrible6%
    Travellers talk about
    “master suite” (73 reviews)
    “smaller hotel” (21 reviews)
    “flamingo mall” (14 reviews)
    Free Internet
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Meeting Rooms
    Dry Cleaning
    Private Balcony
    3.0 Star Hotel
    All hotel details
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    Rooms
    Jul 30Jul 31
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (2,157)
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    There are newer reviews for NYX Hotel Cancun
    See the most recent reviews

    531 - 535 of 821 reviews

    Reviewed 19 January 2016 via mobile

    I came to this hotel for my boyfriends and I's anniversary. We requested an upgrades when we first got there and we were offered a partial view at no extra cost. (A full ocean view had an extra cost) Our room turned out to be...More

    5  Thank Dominique N
    Response from DireccionNYX, Director General at NYX Hotel CancunResponded 20 January 2016

    Dear Guest, We truly appreciate your comments. We hope that you will return again very soon. With kind regards Jorge Barrios General director

    Reviewed 19 January 2016

    We booked this room because it was $100 on Expedia. The pics looked great and we were excited to stay here. The check in was pretty awful thanks to Barbara who felt the need to talk to other people while helping us --rude! The room...More

    4  Thank Carolinemarie221
    Response from DireccionNYX, Director General at NYX Hotel CancunResponded 20 January 2016

    Dear guest, Thank you very much for taking the time to share your experience with us, know that it is thanks to feedbacks like yours that we are able to improve every aspect you described due to we identify our opportunity areas, know that we...More

    Reviewed 17 January 2016

    We had ordered a Basic room, that was horrible! It was not clean at all. Det next day I went to the front desk and said that the room wasn't clean, and they sent down the cleaning lady. She didn't do a good job, so...More

    4  Thank Garbrandt
    Response from DireccionNYX, Director General at NYX Hotel CancunResponded 20 January 2016

    Dear guest, Thank you so much for share your commets about your recent stay in Nyx Hotel Cancun, your comments are highly appreciated since they help us to improve our areas of opportunity. Hope we can be your host again. Best regards, Jorge Barrios, General...More

    Reviewed 15 January 2016 via mobile

    There are too many negatives to give more than 3 stars. 1-no hot water 2-extremely hard pillows. The front desk looked at us like we were crazy for asking for soft pillows. We considered buying our own at WalMart but ran out of time. 3-The...More

    2  Thank Quest I
    Response from DireccionNYX, Director General at NYX Hotel CancunResponded 20 January 2016

    Dear Guest, We are very concerned by what sounds like a disappointing visit at our hotel. Our commitment to provide the best service for that reason we are verifying the details mentioned, in order to meet their needs and fulfill your expectations. With kind regards...More

    Reviewed 14 January 2016

    Television in English is hushed, fine with Spanish. ? Gringos beware. Staff at bar is cool, but front desk aloof. Should be a simple fix for a quality tv. Don't bother thinking about snorkeling off the beach here, the rip is high and no fish.More

    2  Thank Jim M
    Response from DireccionNYX, Director General at NYX Hotel CancunResponded 20 January 2016

    Dear guest, Thank you so much for share your comments with us, it’s unfortunate to read that your experience at our hotel was not what we had hoped, however we would like to offer an apology for all the inconveniences during your stay. We hope...More

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    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Beachfront
    • Free Internet
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    Details
    • Price range
    • US$25 - US$419 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #41 Spa Hotel in Cancun
    • #44 Top resorts Hotel in Cancun
    • #49 On the Beach Hotel in Cancun
    • Room types
    • Suites ,
    • Family Rooms ,
    • Accessible rooms ,
    • Non-Smoking Rooms
    • Number of rooms
    • 163
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Hotels.com, Orbitz, Expedia, Booking.com, Travelocity, Hotwire, TripOnline SA, Cancelon, Evoline ltd and HotelQuickly so you can book your NYX Hotel Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • Avalon Grand Cancun Hotel Cancun ,
    • Avalon Grand Resort ,
    • Cancun Avalon Grand Hotel ,
    • Avalon Cancun ,
    • Avalon Resort Cancun
    Add Photo Photos
    Traveller (2035)
    Room & Suite (458)
    Pool & Beach (426)
    Dining (183)
    Hotel & Grounds (1275)
    Bathroom (38)
    Family and Play Areas (13)
    Business Centre & Event Rooms (1)
    Nearby
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    elizabethrmiller92
    15 July 2017|
    Answer Show all 2 answers
    Response from Anita R | Reviewed this property |
    Everything!
    0
    Votes
    Henry L
    11 June 2017|
    Answer Show all 3 answers
    Response from DireccionNYX | Property representative |
    Hello Henry Best regards from Cancun, Our hotel is located in Km. 11.5 Hotel Zone, the property is a few steps from the beach, and we also have laggon view for some of our rooms. please let us know if you need any further... More
    0
    Votes
    Google Translation
    dsantana24
    6 June 2017|
    Answer Show all 2 answers
    Response from DireccionNYX | Property representative |
    Hello from Cancun. Thank you very much for being in contact with us, regarding your question, the price of our balinese beds is $250 MXN from 9:00 am to 5:00 pm, the reservations are made directly to the Deck restorant... More
    1
    Vote
    Google Translation
    Room Tips
    "buildings 4 and 5"
    Read review
    "I would prefer a balcony in the back to view the pool, ocean"
    Read review
    "Very clean, updated. The bed wasn't so comfortable, but was ok for a few nights."
    Read review
    "Room 2210 is very spacious with two large beds enough space for an extra bed as well. Ask for elevator access."
    Read review
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